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Question

Sonos volume control missing on main android volume controller

  • February 22, 2019
  • 4 replies
  • 1068 views

  • Contributor I
  • 5 replies
Hi, i updated my android sonos app a few months back (and regularly since), and the volume control for Sonos that used to be on the main volume buttons on the phone (blackberry keyone) is no longer there. I can only change the sonos volume within the app now. This is frustrating.

Please can anyone advise me how to include sonos in the general volume button (with volume control for media / ring / alarm etc)

Thanks in advance
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4 replies

ratty
  • 31402 replies
  • February 22, 2019
Have you reviewed the relevant options in Settings/Advanced Settings?

  • Author
  • Contributor I
  • 5 replies
  • February 22, 2019
I've turned on the "show volume on home page" but are there other options?

ratty
  • 31402 replies
  • February 22, 2019
The options are as you see them.

If the hard buttons are not doing what you want try a full exit of the Sonos app (i.e. remove it from overview/recent apps) and dismissing the Sonos notification. Then restart the controller app afresh.

  • Author
  • Contributor I
  • 5 replies
  • February 26, 2019
Thanks, doing that then a re-start of the phone seems to have done the trick 🙂

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