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Volume control

  • October 6, 2017
  • 5 replies
  • 2444 views

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hello all :)

I have a problem on my echo dots if I ask alexa to turn volume louder or lower alexa turns the volume on the dot not the sonos ?
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5 replies

5zero9
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  • Lyricist III
  • 8 replies
  • October 11, 2017
I have the same problem when saying "Alexa, turn up volume in (room xxxx) or anything similar, Alexa responds with xxxxx isn’t responding. Have you figured this out?

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  • Prominent Collaborator I
  • 58 replies
  • October 11, 2017
5zero9 wrote:
I have the same problem when saying "Alexa, turn up volume in (room xxxx) or anything similar, Alexa responds with xxxxx isn’t responding. Have you figured this out?

I get this a lot too. Last night I tried closing the Sonos app on my iPhone and then Alexa gave me no problems. Not sure if that's a fix but it seemed to work.

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  • Prominent Collaborator I
  • 58 replies
  • October 11, 2017
stemac wrote:
hello all :)

I have a problem on my echo dots if I ask alexa to turn volume louder or lower alexa turns the volume on the dot not the sonos ?


You have to specify room name, not just Alexa.

  • Lyricist I
  • 2 replies
  • December 11, 2017
Same problem. Reducing volume in Alexa dins my lights and volume doesn’t change. Maddening.

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  • Avid Contributor II
  • 18 replies
  • December 12, 2017
You have to specify the room name for the Sonos. Ive given my Sonos Play 1 speaker the simple name of 'Sonos'. so if I want to change the volume on the Sonos I have to say 'Alexa, Sonos volume 6". If I didn't say the word 'Sonos' then Alexa would adjust the volume on my Dot instead.

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