Answered
Beam TV source
Hi, I have received the new beam and is now connected to the TV, Samsung 6 series, and all works great.
The issue starts after turning the TV off. Come back a couple of hours later, turn TV on and no sound. TV knows it’s still connected to external device, but the beam has decided to turn off its source input. I have to open the app again and select TV.
This is a bit of a pain especially for visitors who don’t have the app on their phone.
Is there a way to maintain the selected source on the beam.
Many thanks
The issue starts after turning the TV off. Come back a couple of hours later, turn TV on and no sound. TV knows it’s still connected to external device, but the beam has decided to turn off its source input. I have to open the app again and select TV.
This is a bit of a pain especially for visitors who don’t have the app on their phone.
Is there a way to maintain the selected source on the beam.
Many thanks
Best answer by jgatie
Sparkie67 wrote:
Hi, I have received the new beam and is now connected to the TV, Samsung 6 series, and all works great.
The issue starts after turning the TV off. Come back a couple of hours later, turn TV on and no sound. TV knows it’s still connected to external device, but the beam has decided to turn off its source input. I have to open the app again and select TV.
This is a bit of a pain especially for visitors who don’t have the app on their phone.
Is there a way to maintain the selected source on the beam.
Many thanks
The issue starts after turning the TV off. Come back a couple of hours later, turn TV on and no sound. TV knows it’s still connected to external device, but the beam has decided to turn off its source input. I have to open the app again and select TV.
This is a bit of a pain especially for visitors who don’t have the app on their phone.
Is there a way to maintain the selected source on the beam.
Many thanks
Go to Settings->Room Settings->(Beam room name) and turn Autoplay to 'On'. This will make the Beam sense the output from the TV and turn on the source when it does.
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