Update to Mac to Sequoia broke music library

I didn’t lose my path. I’m getting “access denied”. (Back to using Bluetooth through ITunes).

I’ve restarted, sharing is the same, etc,etc.

Make sure Sonos has permission under Privacy & Security > App Management

Thanks Todd G and AJTRek1.

I added Sonos under App management with no luck.

The path is there and accurate.  However, there are no songs, artists, playlists, etc. in SONOS now.  There must be a conflict with Sequoia and SONOS.

AJRek1: Yes, I had previously checked. Thanks though.

gmbardman: Yes, I’m inclined to think a “conflict”. All other apps fine after update. SONOS worked fine prior.

So SONOS, if you’re listening.

Same thing just happened to me. I updated the Mac on which I store my music library, and now its Sonos S1 Controller app can’t find my Sonos system, nor can my Sonos system play anything from my music library.

> (Back to using Bluetooth through ITunes).

ToddG, what do you mean? Can you get Sonos to play via Bluetooth somehow, or do you mean giving up on Sonos?

My Mac firewall is already off. My problem isn’t that my music library is empty, it’s that Sonos can no longer contact the Mac (which worked until the Sequoia update) and that the Sonos S1 Controller on the Mac can no longer find the Sonos system (which worked until the Sequoia update).

This problem remains unsolved.

Update,

I contacted SONOS. Got an agent within 10 minutes. Somehow he reset my music path. It looks a little different but worked. So, I suggest contacting them. I had success and am able to play local music now.

ToddG- That is awesome.  I don’t like that SONOS requires full disk access but they may be a function of Sequoia.  I turned it off and immediately received the denied message.  Full disk reminds of the Su command.  Glad you are back in business!  

I lost my link to the MacOS Music library as soon as I updated to Sequoia.  I did multiple attempts at re-linking after making sure I had set the Sonos app to have all the permissions noted above including full disc assess. No luck, so I called Sonos.

The only thing that we did that fixed it was to delete all the previous sharing of the Music folder and then restarting sharing.  Now works fine…

Sequoia and Sonos are all in the latest versions.

Since the Sequoia update, OS Version 15.0.1 (24A348), Sonos S1 controller no longer works.  I’ve lost connection to the library. I tried everything I could think of including reinstalling, checking all of the above things… Nothing works!  The system shows up on my phone app.  So frustrating. My Sonos is dead at the moment.  Does anyone have an actual solution to this problem? 

Every time there is an update it seems there is a new problem with Sonos.  This is the worst though!

My wife updated her Imac to Sequoia a few days ago and is now experiencing the exact same thing. I have tried all the things mentioned above over the last hour and still could not get it to work. She just went into system settings, privacy security, local network,  and toggled sonos off and on, then restarted the sonos app, and now it just connected. Thank goodness!

This worked for me (Sequoia 15.1)

System Settings 

Privacy & Security 

Full Disk Access

Add; Sonos S1 Controller 

Add: SonosLibraryServer

Add: Music (may not be necessary)

Make sure all are On

Had migrated to a new Mac mini, Sequoia from Catalina. Needed to go through all the system settings. Had a live chat with Sonos yesterday on this, may want to include this in your hints to resolving this type of problem on macOS Sequoia

I had the same problem after the upgrade to Sequoia.

In my Music folder, I had a few subfolders, one which was called iTunes where all my music was kept. The other ones had music downloads for another iPod and some downloads from vinyls I had purchased. Ironically, when I synced using the Music folder option, it was seeing all the other folders but not the main one. I then changed the name of the iTunes folder with all my music to “iTunes xxx” and it synced correctly when I selected the specific folder. The full folder path would be something like “/user/[user name]/Music/iTunes [plus text]”. Of course, the folder in Music also needs to be updated after this change.

I did not add Sonos via the App Management in settings as described above, but I did toggle Sonos in the Local Network permission to “On” (similar to what was described above).

Partial progress here. I discovered that, in addition to requiring the various workarounds mentioned above, I also needed to resolve a networking problem with my Mac. Now (a) the Sonos S1 Controller on my Mac can find the Sonos devices and (b) I’m able to set my Mac’s Music folder as my Music Library. I was all ready to celebrate...

But as you said, the Sonos system seems to find only a subset of the song files in my /Users/me/Music directory.

​@LeonM, it sounds like the sequence that worked for you is something like:

1. Rename /Users/me/Music/iTunes to /Users/me/Music/’iTunes something’
2. Create a new share (e.g. iTunes) for /Users/me/Music/’iTunes something’ ?
3. Set the Music Library to include both:
   //thismac/Music
   //thismac/iTunes ?
4. I didn’t understand your statement:
   “Of course, the folder in Music also needs to be updated after this change.”

In short, I’m a little confused about the specific steps I must take.

I really do not understand why, since my Music share maps to /Users/me/Music, Sonos can’t access all music files in all its subdirectories??

Hi ​@Nat570p , this whole experience was very confusing for me as I do not understand the logic of the solution. Why Sonos would only see a subfolder is beyond me…
For the easy one first, (Q4) if you are changing the folder name of where you music is stored, the name must also be updated in the Apple Music software, otherwise the Music application won’t work.

(Q1) Correct. It was a simple rename of my iTunes subfolder within the Music folder. I discovered this by accident as I had a few subfolders containing music, and my Sonos updated included those but not the main subfolder called “iTunes”. Changing ththe main folder from “iTunes” to “iTunes something” fixed it and Sonos could read it. This makes no sense to me!!
(Q2) No. There was no new share created.
(Q3) I only used option 2 when adding the music folder in Sonos being “Add another folder or drive...”. Therefore there is only one folder listed in “Music Library Settings” being the “///thismac/Music/iTunes something”

My last comment was in relation to the System Settings of IOS. Under Privacy & Security” and “Local Network” I toggled Sonos to “On”.

I hope this clarifies. It had taken me a few hours of trying different settings etc to get it resolved.

Thank you for the suggestion to rename a subfolder of my Music share. When I did that and told Sonos to rescan the Music Library, this time it took minutes instead of only a few seconds. Then I saw, in Sonos, two songs that were sitting in that folder but had been inexplicably invisible to Sonos. I was able to play them.

The bad news is that then I couldn’t play other songs in the same playlist -- because Sonos could no longer find them (looking in the previous directory path).

I renamed the directory back and rescanned the Music LIbrary. Those two newly-visible songs no longer play, because Sonos can’t find them at the (transient) directory path.

It seems that Sonos works really hard to cache a previously-found location for any given song file. What would be helpful to me would be to get my Sonos system to completely forget that cache and just look at the Music Library as it currently exists.

I tried unplugging all my units and leaving them off for a few minutes, then restarting everything. This didn’t help. I can play the previously-visible songs, but not the ones that became visible only when I’d renamed that directory.

How to get the Sonos system to start from scratch?

​@Nat570p said:

Q3) I only used option 2 when adding the music folder in Sonos being “Add another folder or drive...”. Therefore there is only one folder listed in “Music Library Settings” being the “///thismac/Music/iTunes something”
 
I thought only option 3 Networked device…. Works.  So you were able to make option 2 to work??

Once my Mac was able to talk to the Sonos system at all, using the Sonos controller on that Mac, I told it to share my local Music folder -- in the belief that in addition to configuring Sonos, the controller also performs whatever Mac configuration is necessary to permit the Sonos units to reach it.

So to clarify: my current status is that my Sonos system mostly works. What’s weird (frustrating, baffling) is that the Sonos system seems completely unaware of a subset of the songs on that Mac -- sitting side-by-side with other song files that it does see, with the same permissions. Moreover, even some of the song files listed in the Sonos controller won’t play: a message pops up that either that song can’t be found, or Sonos doesn’t have permission.

My guess is that Sonos remembers some obsolete information about some of the song files. I don’t know how to tell it to reread the entire Music Library from the contents of my Mac share as it exists right now.

​@Nat570p 

(Q3) I only used option 2 when adding the music folder in Sonos being “Add another folder or drive...”. Therefore there is only one folder listed in “Music Library Settings” being the “///thismac/Music/iTunes something

 I’m confused.  My music is in a NAS with the root folder named “Storage”.  There are subfolders for internal storage and a USB external drive.  Then I have more subfolders named for Genre etc.  When I add music then Index, Sonos finds those new music additions with no problem.  If everything is within your root folder it should be found.

 Maybe delete your Music Library path then try it using option 3 instead of option 2.

If everything is within your root folder it should be found.

I agree: it should be found. That’s not what’s happening though.

Instead of using\\YourComputerName\

use your network ip address.  Someone suggested that to me after I had tried EVERYTHING else and it worked the first time.