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System is Switching Sources?

  • November 23, 2024
  • 1 reply
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For years I have had an ARC+Sub 2 connected to my TV via HDMI(arc). I recently upgraded to an ARC Ultra + Sub 4. I also have a SONOS Era 300 in a separate room and Play Ones each in their own rooms and a stereo pair of Play Ones in another room.

Until last week I was able to play input from unique sources in each room and change a source in one room without impacting the source in any of the others.

Now changing one room seems to make the change in all. For example: I’m watching TV and the Arc Ultra+ Sub 4 is set to TV Line In. I have changed the SONOS Era 300 to TV Line In, so TV audio is coming from both. I pause the TV and go into a room with a Play ONE. I set the source of the Play ONE to a streaming news radio station. When I go back to the TV room, the input of the Arc Ultra +Sub 4 and SONOS Era 300 have been changed to the news radio station. 

This is really annoying. Anyone else have this issue?

Thanks,

Kyle

Best answer by Stanley_4

Haven't heard of that issue, if you don't have voice control or an outside service linked in I have no clue.

Get it to act up, submit a diagnostic to capture the issue the  call Sonos when you have time to work with support.

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1 reply

Stanley_4
  • Lead Maestro
  • 11223 replies
  • Answer
  • November 23, 2024

Haven't heard of that issue, if you don't have voice control or an outside service linked in I have no clue.

Get it to act up, submit a diagnostic to capture the issue the  call Sonos when you have time to work with support.


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