Skip to main content
Answered

Alexa volume out of sync when using volume limit

  • March 14, 2021
  • 1 reply
  • 76 views
T

I have Sonos One with Alexa set up, and see this issue:

  1. In Sonos App, go to Settings - System - <your speaker> - Volume Limit - set to 35%
  2. Say “Alexa, set volume to 2”. Alexa sets volume to 2, all good here.
  3. Say “Alexa, what’s the volume?”Alexa says: “Device is at volume 4”.

Can this inconsistency be fixed please?

Best answer by Corry P

Hi @Tomas1 

Welcome to the Sonos Community!

Thank you for your post - we are aware of this issue and are currently investigating it. At present, we have no information to share about how long this will take to resolve.

View original
Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Corry P
Forum|alt.badge.img+18
  • Corry P
  • Sonos Staff
  • 8563 replies
  • Answer
  • March 15, 2021

Hi @Tomas1 

Welcome to the Sonos Community!

Thank you for your post - we are aware of this issue and are currently investigating it. At present, we have no information to share about how long this will take to resolve.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings