No wonder the company is tanking (4 basic fixes we need yesterday)

Are you streaming from the Apple Music app to your speakers via AirPlay or Bluetooth? If so, lossless playback is not supported. You have to stream directly from the Sonos app for lossless quality. 

Also, some older Sonos devices (like the Play:3) don’t support lossless playback.

You don’t have to search just from the main Home Page - you can search from the landing page of each installed music service too.

I think you can search for artist - see my attached screenshot.

This is a personal thing, I’m not sure that I would want this, as an accidental tap on screen/album art might take me to a screen that I never intended to view - I prefer it on one of the ellipsis menus. 

Totally agree, but I think this is down to each individual music service as to how they choose to display their data/information in the Sonos App… Sonos just provides the API for them to use.

Also to ‘quickly’ return to the App HomePage after browsing through screens in the App,  just hit the ‘SONOS’ logo top centre of screen… see attached.

HTH

Thanks, Ken. Appreciate your time. But...

1. There should be a way to search while still in Sonos, without backing out - in pages like the one I show in the image below (e.g. a little magnifying glass icon next to the “SONOS” name). SEARCH  is one of, if not THE most important function. 
2. We should be able to jump to artists and albums from the kind of eclipses tab I show in the second image below. 
3. Fair enough on the “tap on the image” point. I’d be satisfied if I could at least get there quickly from the ellipses menu (see point #2)

If you select the ellipsis shown here - do you not see the option to "Browse the Artist" (Tom Watts)? See attached…

+1 Tap on image does something on every other part of the app. It would be consistent if tapping it in the now playing also linked to the release and service. 
 

Agree that searching for something isn’t as useful as being able to browse to an artist or album easily. 
 

*1 The floating search should be available everywhere. 
 

Sonos hasn’t even returned the missing features they deleted from the old app but hopefully it won’t be another 9 months before they add refinements such as these. 

Ah! Good. Thanks. That helps. I was touching the ellipses next to the shuffle. So, I amend my complaint to:

1. Put that option in BOTH ellipses. There is plenty of room after all.
2. Add the option to go to the album.

I’m fine with having the search option ‘everywhere’, but a tap on the top ‘SONOS’ logo does quickly return the user to the Home Screen & Search Bar - so it’s probably almost as quick as the magnifying glass suggestion. 

IKR. How hard is it to do this? And why the hell hasn’t someone thought to do so yet. 

As I said, it’s like they don’t even use their own product to listen to music. Bizarre. 

I’m not sure Sonos can do your first suggestion, see my first screenshot above in this thread, which is a playlist of tracks by different artists (a compilation album etc.) so that top ellipsis menu would not be able to cater for ‘Browse by Artist’, simply because the playlist below it has multiple artists - I think that’s why the option is just on the ellipsis menu next to each track.

In the attached screen recording done a few moments ago - I browse the Apple Music service to the place where I look at an Abba Album. I then decide to search for ‘Genesis’ and so I tap the ‘top’ centre SONOS logo and can then perform the search and furthermore I can select the various top tabs to confine the search results to just the one installed service only - I find this quite a quick method and IMHO is much better than the previous S2 App. See attached.

in Wall Street Journal this week:

“The $500 Million Debacle at Sonos That Just Won’t End

Companies update their apps all the time. This one annoyed customers, cratered the stock and cost the CEO his job.”

https://apple.news/AXWh9mg57TD-ezhpql1Ztlg

There might be design reasons for this 🤷 but it seems more likely that it’s because the app is a pos and not finished. 

There’s already a few threads on this from early last week - see here (just one example of several): 

• “The $500 Million Debacle at Sonos That Just Won’t End” wsj

I picked the thread above as it contains the helpful info. to avoid online profiling and being tracked online etc.

Other than playlist editing, and return to my place in the queue when I go from full screen ‘now playing’ back to the track list, I’ve got what I want. 

But unlike the original post, my speakers do not sound amazing. I installed the most recent January 2025 app update and did a system update… and my speakers now sound like merde. Muddy, boomy, muffled… horrendous. 

I’ve not seen a suggested fix in the community posts. Have others experienced this; and if so, what’s the cure, assuming there is one?

Can’t say I’ve seen it reported here either ​@chambolle , but just as a general suggestion, if you have more than one Sonos speaker, you could consider a factory reset of one device only, to see if it might fix the issue. I’m assuming you’ve tried the usual things like TruePlay tuning and resetting the EQ settings, unpairing/re-pairing, powering off/on etc.