What are people using for USB C charger for Sonos Move?
I asked this question over in the sonos reddit forum and others are having same issues so thought I would bring over here.
What are people using for their usb charger for the Sonos move? I attempted to use my MacBook pros charger but it didn’t work. I have the 60watt brick but from what I read it should be able to still work.
So then I read it might be the cord as they have chips in them and knowing Apple they locked their cord down. So I bought an anker power line 3.1 usb c cable and tried it with the MacBook brick again and it still didn’t work.
So before I keep buying and returning curious if anyone has had success with certain chargers with the move. Thanks!
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Finally, it works! Someone earlier recommend a number of power solutions (thank you for sharing), and the one that I can confirm is the Samsung Samsung 45W USB-C Super Fast Charging Wall Charger - White (US Version with Warranty) (EP-TA845XWEGUS). Reasonably priced today at Amazon for $39.64 and that includes the cable. Just plug it in, either starting from an off or an on state, and it really works. https://www.amazon.com/gp/product/B07VG9JZVG/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1
If I were you, Sonos, I’d buy these up and stick your label on them instead of making your community go through such trial and error to find a solution that simply works.
Below are components I use to charge my Move. 1 and 2 via electrical outlet. 2 and 3 outdoors for power boost before the battery drains.
The portable power brick link doesn't work anymore could you please post the name of your power brick?
Finally, it works! Someone earlier recommend a number of power solutions (thank you for sharing), and the one that I can confirm is the Samsung Samsung 45W USB-C Super Fast Charging Wall Charger - White (US Version with Warranty) (EP-TA845XWEGUS). Reasonably priced today at Amazon for $39.64 and that includes the cable. Just plug it in, either starting from an off or an on state, and it really works. https://www.amazon.com/gp/product/B07VG9JZVG/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1
If I were you, Sonos, I’d buy these up and stick your label on them instead of making your community go through such trial and error to find a solution that simply works.
I second this Sonos needs to sell a type c power brick/cord combo for the move. Also an alterative base that can be plugged in with USB type c. Just to stream line things
Sonos forgot to tell Move users about charging without the base!!!: The charger must provide 45 watts through the USB-C… otherwise it will not charge. This fact is found NOWHERE in Sonos’ instructions, and barely findable in troubleshooting. I ordered a Samsung 45 watt USB-C charger from Amazon; it charges now.
The support page for this can be found here if anyone else needs a look-see
If anyone is looking for car chargers and or portable battery packs that can charge the Sonos Move these have the stats to do the trick.
I’m having no luck with a 61W MacBook charger. Image attached. I tried the unplugging on both ends suggestion several times.
Also, just a basic electrical question, but why doesn’t a smaller charger still work but just charge the Move more slowly? With other devices, say I charge an iPad with an iPhone charger, or a MacBook Pro with an Air charger, it still charges, just more slowly. Trickle charging. Just curious why that doesn’t work for this device.
I’ve just tested my UK 61W Apple USB-C charger and it works fine charging my Move. My charger model number is A1718.
I’m wondering how much time you’ve given these charger to work? I’m not sure (and I mean that literally) that Sonos knows/cares what kind of charger is connected, as long as it matches the minimum input voltage and amperage. It might be slower than their own charger, but I’d think electricity is electricity.
Seriously? Let me explain that I tried each and every one of these devices here in this link - and not a single one charges the sonos AT ALL. So i’m afraid your “electricity is electricity” is a little too simplistic here. Clearly Sonos have decided that only “special” electricity is enough - which is exactly the opposite of the point of Power Delivery USB-C charging specs!
I bought the AUKEY Focus 60W PD 3.0 Charger on Amazon for $20. Charges my Move pretty fast. No problems.
I was able to charge my Move with the unit below (Amazon US). It charged quickly without issue. The wire that comes with seems to work well. I tried to use one of the E-Marker-Chip wires and didn’t get anything to work. The wire in the box works well for me.
I recently bought the Sonos Move and wanted a USB charger for it. After doing a bit of research I bought this charger from a company called 'UGreen' - GaN X 65W and it has 2 PD ports on it. It works perfectly with the speaker. I'd suggest any one who is still looking out for one to go ahead with this one.
It charged my Sonos Move speaker from 50% to 100% in a little over an hour. Absolutely perfect!
The Sonos Move suffers from a fatal flaw (literally) -- the charger base is permanently wired to the charger, which means the connector will bend and eventually, inevitably, fail. Boo, Sonos! This charger fixes that problem, and is smaller and easier to travel with than the Sonos charger base. It's a travel charger for now, but when (not "if") the Sonos base fails, this will be my 24/7 home charger.
Minor quibble: it really needs a second, standard USB port (or even two). If it had that port, I could probably pack one less charger when I travel. Oh well.
Finally, it works! Someone earlier recommend a number of power solutions (thank you for sharing), and the one that I can confirm is the Samsung Samsung 45W USB-C Super Fast Charging Wall Charger - White (US Version with Warranty) (EP-TA845XWEGUS). Reasonably priced today at Amazon for $39.64 and that includes the cable. Just plug it in, either starting from an off or an on state, and it really works. https://www.amazon.com/gp/product/B07VG9JZVG/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1
If I were you, Sonos, I’d buy these up and stick your label on them instead of making your community go through such trial and error to find a solution that simply works.
I’ve tried several chargers that are said to work, including above and no luck. Wondering if there might be a firmware update needed?
FYI, I finally called SONOs today and turns out the charging port is not working on my move. Getting it replaced. I did test the 4 chargers I’ve bought (from recommendations on this site) on a friend’s move and they all work so it was my move the whole time.
For what it’s worth, I received a Move yesterday and am very pleased with it. However, I have not been able to charge it using the USB-C charger supplied with my MacBook Pro, which purports to be a USB PD device. I tried the USB-C charger for a new iPad, which also includes USB PD in its specifications, again, with no success. Can anyone at Sonos provide some explanation or clarification, please? Thank you.
@MiSkyPig, These are the Move chargers power output requirements:
USB-C charger for the Move needs output levels: 12V/3A, 15V/3A, 20V/2.25A.
The power adapter must be USB PD (Power Delivery). For 45W operation the PD source must put out either 20V/2.25A (or higher current) or 15V/3A (or higher current).
For 36W operation the PD source must put out 12V/3A or 15V/2.4A and charging speed is reduced if listening to audio at the same time.
Anything less than 36W will not power or charge Move.
Looking at your second photo it looks like your charger is 20W
Thank you. That certainly explains the results with the second, smaller charger. However why does the first charger pictured not work? It would appear to meet the specification. Or am I missing something? Thank you.
Thank you. That certainly explains the results with the second, smaller charger. However why does the first charger pictured not work? It would appear to meet the specification. Or am I missing something? Thank you.
I don’t know much about that particular charger/adapter - maybe speak to the manufacturer. Is it flextronics/replacement adapter? I can’t seem to find them online via a web search.
The larger of the chargers is for a MacBook Pro. It appears to be rated at 96 watts, which should be sufficient, should it not? I tried charging my Move with this charger and the Apple USB-C cable that came with the charger. I remain puzzled why this combination does not charge the Move. When I plug it in, the three orange battery status lights intermittently illuminate and extinguish. I would be grateful for any guidance. Thank you.
Are you sure it’s not charging the Move battery? The lower amber battery light only shows temporary anyway (the LED does not stay lit whilst the device is charging).
You can check if it’s charging via a web browser goto:
http://hMoveIPAddress]:1400/status/batterystatus
The battery icon in the Sonos app doesn't indicate that the battery is charging. It does when on the Sonos charging base. As well, while playing, the reported battery capacity diminishes over time, even when connected to this charger. That does not occur when on the charging base. I’d like to resolve this, as use of the USB-C charging functionality is important to how I hope to use this product in the future. Thank you for your assistance.
The battery icon in the Sonos app doesn't indicate that the battery is charging. It does when on the Sonos charging base. As well, while playing, the reported battery capacity diminishes over time, even when connected to this charger. That does not occur when on the charging base. I’d like to resolve this, as use of the USB-C charging functionality is important to how I hope to use this product in the future. Thank you for your assistance.
Ah I see…I was curious as to what the device showed in both the ‘Level’ and the ‘PowerSource’ fields at the URL stated, just as an example:
@MiSkyPig Just to try to assist you further… I did find these previous threads on a similar topic too that seemed to infer some issues with MacBook Pro chargers and/or their cables FWIW:
In some instances users found changing their cable made a difference.
If you don’t find an answer then it might be best perhaps for you to contact/chat to the Sonos support staff.
Unfortunately, I had no success with the ULR you provided. I note that another person above had similar difficulty with the USB charging port and it turned out that it was a problem with the product. Rather than spend time and money trying various chargers and cables, perhaps I should contact Sonos support at this point. Thank you very much for your time and information. You have been very helpful. Best wishes for a safe and successful New Year.
