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What are people using for USB C charger for Sonos Move?

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I asked this question over in the sonos reddit forum and others are having same issues so thought I would bring over here.

What are people using for their usb charger for the Sonos move? I attempted to use my MacBook pros charger but it didn’t work. I have the 60watt brick but from what I read it should be able to still work.

So then I read it might be the cord as they have chips in them and knowing Apple they locked their cord down. So I bought an anker power line 3.1 usb c cable and tried it with the MacBook brick again and it still didn’t work.

So before I keep buying and returning curious if anyone has had success with certain chargers with the move. Thanks!

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AirgetlamAnswer

OK, I was too lazy to include it in my last post, but then I went and found it in the introduction post, straight from Sonos, here:

https://en.community.sonos.com/announcements-228985/introducing-sonos-move-brilliant-sound-anywhere-6829500

Specifically this:

Power and battery:
Move’s battery will last for up to 10 hours of uninterrupted playback. If left off the charging base and unused, Move will automatically go into suspend mode to reserve battery for up to 5 days. The battery is rechargeable with an included indoor charging base or with any USB-C charger with the following output levels: 12V/3A, 15V/3A, or 20V/2.25A. After about three years, or 900 charges, Move’s battery can easily be replaced so you can keep listening for years to come.

Bruce

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pherk

Lyricist I

Currently also on holiday and the Move won’t charge with a 61W charger. Extremely annoying as I never experienced issues with charging any bluetooth speakers. Please come with a fix for this Sonos. It’s worthless like this.

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tdjohn

Contributor I

For those of you in the UK, I’ve struggled to find something that will work for travel in UK and EU having tested quite a few. The 45w 20V/2.25A is the key and is very limited for UK/EU from what I have found/tested. Unfortunately all the Anker multi port options are 20V/3a so no good and the one “plug” option is UK only so no good for travel. However I’ve just bought and tested this successfully - I hope it helps:

https://www.amazon.co.uk/gp/product/B06XPFVF2S/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

AjTrek1

For those of you in the UK, I’ve struggled to find something that will work for travel in UK and EU having tested quite a few. The 45w 20V/2.25A is the key and is very limited for UK/EU from what I have found/tested. Unfortunately all the Anker multi port options are 20V/3a so no good and the one “plug” option is UK only so no good for travel. However I’ve just bought and tested this successfully - I hope it helps:

https://www.amazon.co.uk/gp/product/B06XPFVF2S/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

@tdjohn

Your choice for the UK version appears to be very similar to that of what I suggested for the US version at 45W. See my post in this thread on the PowerAdd version. 45W appears to be the go-to spec for a 3rd party charger.

Cheers!

Together Everyone Achieves More = T.E.A.M.

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AndrewBrian

Contributor I

Thrilled to come across this thread as I have been experiencing this with my Move on holiday vacation and am so frustrated. I didn’t bother bringing the a Sonos charger, and am getting the worst intermittent charging performance from the Move with the two MacBook chargers I have along on my trip.

As I’m in a remote setting, I can’t buy the recommended charging apparatus now. Has anyone had any luck with resets or software fixes?

@Ryan S any update on this? I bought the Move launch weekend, so I assume it’s an early unit.

Ryan S

Retired Sonos Staff

Hi AndrewBrian, there were some improvements made for the Macbook charging cables in the Sonos software version 10.5, so if you have that build, as long as your chargers meet the requirements listed in the thread, they should work fine.

The power adapter must be USB-C PD. For 45W operation the PD source must put out either 20V/2.25A (or higher current) or 15V/3A (or higher current). For 36W operation the PD source must put out 12V/3A or 15V/2.4A and charging speed is reduced if listening to audio at the same time. Anything less than 36W will not power or charge Move.

What kind of intermittent issues are you seeing with your charging cables?

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Timaay

Lyricist I

For any Aussies reading this, I just bought a Comsol 90w USB-C universal power adaptor from Officeworks and it’s working well.
It even has a USB-A port so you could charge your phone at the same time while your away from home.

Check it out here!

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AndrewBrian

Contributor I

Hi AndrewBrian, there were some improvements made for the Macbook charging cables in the Sonos software version 10.5, so if you have that build, as long as your chargers meet the requirements listed in the thread, they should work fine.

The power adapter must be USB-C PD. For 45W operation the PD source must put out either 20V/2.25A (or higher current) or 15V/3A (or higher current). For 36W operation the PD source must put out 12V/3A or 15V/2.4A and charging speed is reduced if listening to audio at the same time. Anything less than 36W will not power or charge Move.

What kind of intermittent issues are you seeing with your charging cables?

The Move is on 10.6, and almost completely unresponsive to the MacBook charger. It will eventually charge, but I can’t find any pattern to how or why. It’s been plugged in now for two days and has not charged at all. I’ve tried multiple outlets, and two different 61 watt MacBook chargers with no success.

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AndrewBrian

Contributor I

Hi AndrewBrian, there were some improvements made for the Macbook charging cables in the Sonos software version 10.5, so if you have that build, as long as your chargers meet the requirements listed in the thread, they should work fine.

The power adapter must be USB-C PD. For 45W operation the PD source must put out either 20V/2.25A (or higher current) or 15V/3A (or higher current). For 36W operation the PD source must put out 12V/3A or 15V/2.4A and charging speed is reduced if listening to audio at the same time. Anything less than 36W will not power or charge Move.

What kind of intermittent issues are you seeing with your charging cables?

The Move is on 10.6, and almost completely unresponsive to the MacBook charger. It will eventually charge, but I can’t find any pattern to how or why. It’s been plugged in now for two days and has not charged at all. I’ve tried multiple outlets, and two different 61 watt MacBook chargers with no success.

Hi @Ryan S just to follow up on this, I arrived home today and placed the Move back on its base. It fired up right away. I took it off again and tried a third MacBook charger ... the 87 watt one … and got the flashing orange light again. Seems like something is not right with the USB-C charging on my Move?

AjTrek1

Hi AndrewBrian, there were some improvements made for the Macbook charging cables in the Sonos software version 10.5, so if you have that build, as long as your chargers meet the requirements listed in the thread, they should work fine.

The power adapter must be USB-C PD. For 45W operation the PD source must put out either 20V/2.25A (or higher current) or 15V/3A (or higher current). For 36W operation the PD source must put out 12V/3A or 15V/2.4A and charging speed is reduced if listening to audio at the same time. Anything less than 36W will not power or charge Move.

What kind of intermittent issues are you seeing with your charging cables?

The Move is on 10.6, and almost completely unresponsive to the MacBook charger. It will eventually charge, but I can’t find any pattern to how or why. It’s been plugged in now for two days and has not charged at all. I’ve tried multiple outlets, and two different 61 watt MacBook chargers with no success.

Hi @Ryan S just to follow up on this, I arrived home today and placed the Move back on its base. It fired up right away. I took it off again and tried a third MacBook charger ... the 87 watt one … and got the flashing orange light again. Seems like something is not right with the USB-C charging on my Move?

Hi @AndrewBrian

I don’t think there’s anything wrong with the Move’s USB-C charging such as a design defect. I believe it’s more that the Move is extremely picky about the source from whence the charge originates. :thinking:

Together Everyone Achieves More = T.E.A.M.

Ryan S

Retired Sonos Staff

It doesn’t sound like a problem with that particular unit, as AjTrek1 says, it can be picky sometimes. Have you tried a different cable or another charger that is known to work? I’ve seen some Macbook chargers work, but that doesn’t mean all will.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

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