Power Cable on Play 5 Very Sticky

Hello ​@Jacksoo, welcome back!

Please have a look at our Support Article Cleaning Sonos products for advise on how to clean your Sonos Play:5’s.

I’ve come across sticky power cables a few times in the past, not really with the Sonos products though. There could be various reasons for this to happen, like direct sunlight or wrong storage/placement.

You could use cleaning wipes or a very slightly wet towel but make sure that the cable is not damaged at any point.

I hope this helps.

Thanks for replying. This was the best information i could find:

Rubberized power cables can become sticky over time due to a process called "plasticization," where the rubber material absorbs environmental elements like moisture or oils, causing the polymer chains to loosen and become tacky, especially when exposed to heat, age, or prolonged contact with skin oils and dirt.

 Interestingly none of the things listed really apply to this situation but the fact that the whole cable is the same would point to some age related degradation. The other 5 that I have is fine🤷‍♂️

Experiment with cleaning solvents on the cords. You have nothing to lose. I have various solvents around the house that I purchased many years ago. Given the current price of solvents, you are probably better off purchasing a new cord, rather than a can of solvent that may not work. I’d start with alcohol, then acetone if the alcohol is not effective. Note that acetone will try to dissolve the cord. You may have some other solvents in your stock. With any strong solvents, protect your hands because the solvents will attempt to de-fat your skin.

There is nothing special about the cord -- as long as it fits.