Speakers

Hello,My Sonos ARC’s center speaker has a lot of bass distortion (crackling during bass heavy scenes,when playing back any material that is lossless (Dolby TrueHD and Atmos (TrueHD) from a Blu ray player, LPCM from a blu ray player, etc.).  Playing back lossy material in Atmos, Dolby digital, Dolby Digital+ (such as an Apple TV 4k), does not present the same issue (clean audio).  This is something that I either haven’t noticed before (I bought the ARC back in August of this year), or most recently became an issue (maybe due to a firmware update?).All components are connected to my LG 55 CX model (set to PASSTHROUGH), eARC HDMI out to the ARC.  I have power cycled all components, used different HDMI cords, checked that all components and TV have the latest firmware, etc.  Any help would be much appreciated.  since most of my watching is with lossless audio.  Thank you.  

So on all our devices we see in the Sonos S2 App we see all the speakers but on the iPad (Air 2 / 14.8.1) it cannot see some speakers (1x One, 1x Beam, 1x Playbar + 2x One) - any suggestions?  Yes I deleted the app & re-installed it. Thanks!

Hello, community I am facing issue related to Sonoas roam when connecting with WiFi. The speakers works on Wifi . When I switch to bluethooth and try connecting it stop working (playing).  I am totally confused how can I resolve the issue…?

Hello, dear community Can I use my Sonos One speakers to play the music saved on my matchbook Pro…? Reply will be highly appreciated.. Moderation edit: removed spam link

It's so irritating that the Roam drains so quickly in standby mode.  If you forget to switch it off (because there are no lights on in standby) and you want to use it after a few days, the battery is empty.  Now you have to keep in mind that you actually charge it every night.  It would be a huge improvement if the Roam turns itself off completely after being on standby for, say, 30 minutes.

Can the Roam Portable Smart Speaker be paired with my ARC sound bar?

I am traveling and brought my Sonos Roam. I connected my smart phone to my hotel’s wifi, and assumed my Roam would communicate with my phone via Bluetooth. When that didn’t work, I attempted to connect the Roam to the hotel wifi to repeat the Bluetooth pairing process. To connect to the hotel wifi, the  end user must complete two separate fields: last name, and room number. The Sonos S2 software provides a single field for a password, so my Roam remains linked to my home wifi and I can’t renew the Bluetooth pairing. I disconnected my phone from the hotel wifi in hope that would make the bluetooth connection work. Oddly enough, my phone does appear to be paired to the Roam, but I can’t play music or connect to a service. How can I fix this?

Any chance Sonos will bring this feature from Sonos Roam to Sonos Move with a software update?

Can Sonos Roam connect/disconnect to an already paired Bluetooth phone by google assistant voice command rather than manually connecting from phone's Bluetooth settings? I have a JBL Link which is a similar speaker and I just have to say - "Ok Google, connect phone" and it automatically connects to my phone. Does Roam have a similar feature?

After last update speakers loosing connection. I am tired restarting system and app. 

Can I use my Sonos One speakers to play my music saved on my matchbook Pro

Hi. Sonos rocks. But I keep loosing wifi to my speaker while in my home bar. It’s not that far from the router but I can’t bring either any closer to each other. I’m fitting a mesh system to my house. Will the TP link deco M9 work ok with it. 

Ho acquistato sub usato, come faccio a sapere a quale generazione appartiene?

Anyone else get this to work?  It is part of today’s 13.4 update.   But when I try to toggle battery saver mode to the On setting -- it immediately toggles back to “off” on its own.   I can’t get it to turn on.  Am I doing something wrong -- or is anyone else seeing this? I’m using an iPhone X -- latest iOS updates applied.   I have a Roam I’m trying to apply this to.Here’s what it says to do -- and I’m doing it (trying to):Enable Battery Saver on portable Sonos products | Sonos 

Hi,Earlier this year I followed instruction to download the new Sonos app (think its referred to as Sonos 2) and connected my 2 existing Play 1 devices. However I rarely use them but went to check them today and the app wont connect to them, in fact the “system” screen is all greyed out where it should show each Play1 device. Im getting an error message “unable to connect to Sonos” and when I try follow the “lets fix it” message I end up going around in circles. It’s as though it has an issue connected to my wifi/internet connection, and that works fine for all other devices. Any advice would be appreciatedThanks

I really would like Sonos to add the ability to play my Windows sound on the Sonos Devices, with Apple it is possible, so please add this to Windows to.

Hello. I've got beam (gen2) and first gen symfonisk table lamp. I would like to buy another lamp to make them both work as a pair (surround/stereo system). Will the new generation symfonisk lamp pair with the old one (1st Gen with 2nd Gen)? There is no old gen lamp in shops already in Poland 😔

We have a dog and at present we have a radio on all day for her whilst we’re at work.  She goes to Daycare at 10 and returns at 2pm.  I want to set up my Sonos Beam to play a radio station from 8am-10am and then from 2pm-6pm……is this possible? 

Hello, I am creating a media wall with recessed TV, Playbar and a fire at the bottom. My question is will the Playbar sound be affected by being placed in a recessed shelf?  Has anyone done this?  Thanks    

See the report here: https://www.grc.com/sn/SN-844-Notes.pdf pages 3-5..

Hi,Is it possible to cast by bluetooth on SONOS MOVE and broadcast (after pairing them) on PlayOne+Move? Thank for your helpCyril

13.3 Release Notes:We’ve improved Roam’s power management to help extend Roam’s battery life when it’s not actively being used.   The Sonos app will now alert you when your Roam is connected to a charger that isn’t providing enough power to charge the battery.   When your Roam is in sleep mode, you can now wake it up using the top playback buttons (in addition to the power button on the back).   Two Roams in a stereo pair will now automatically rebond to each other if one of them unexpectedly disconnects from the network and then reconnects.https://support.sonos.com/s/article/3521?language=en_US

Quels branchement faut il prévoir?

I have an S2 Sonos system of two ports and a connect and now with a roam on my network at home. The roam keeps disappearing off of the app and i have to power down and back on to get it back. Have spent some time now with sonos help and they tell me that I have to reconfigure my router and network to enable it to work properly! What!!?? They are selling a product that does not work seamlessly with 90% of the home networks in the UK - are u kidding!? Apparently I have to either turn of the 5Ghz (whatever that means) channel of my router (any ideas of how to do this anyone?) and/or give it a separate SSID!!??? Any ideas welcome. I can cook a mean chicken roast but have no idea of what any of this means. SONOS GET REAL!! MY wife has now purchased a Denon bluetooth speaker for the home so she can listen to Radio 2 without hassle from her mobile phone - which your Roam never managed to do properly. Thanks Sonos for making a totally duff product! You guys need to get this sorted for the a

Peux t'on connecté les enceintes encastrables sonos au plafond avec la barre de son playbar et les enceintes SL et SL one