Spaces & Setups

My partner is a big Sonos guy who has speakers setup around our house. He’s been talking about wanting a record player so naturally my thought was to get him one that integrates with his existing Sonos system as a gift. Problem is that I know nothing about Sonos and want to get him the right things without ruining the surprise by asking him, so here we are 🙂. A few questions if anyone could please provide some guidance like I’m 5 years old: is Pro-Ject T1 Phono SB Turntable the equivalent of a record player? there are three different “set” options (found here) but the description(s) are like a foreign language and the reviews are super confusing/contradictory… given the photos attached of what he currently has for his setup: which of the three packages do I need to get him for this to work out of the box?thank you so much!!! 

Why can’t we adjust our own crossover? The Arc Ultra doesn’t hit as hard as the Sub 4. Why is the crossover set to 70 Hz?

I currently have an Arc soundbar, a sub gen 3, and 2 era 100s paired as surrounds. Am I able to buy two more era 100s and pair them as stereo by the tv. Therefor having the arc and the two era 100s as stereo sound for movies while the 2 rear era 100s are paired as surrounds. We have a large room and I feel the sound from the arc is weak

I know the upfiring speaker will be killed on sound damping roof. But do anyone have experence with turning the 300’s upside down. Will that work okay or will it not be the same?

I can’t get my Sonos to unstick from my radio station to source TV instead.  Help!

How can I add a song to my existing playlist

In folder view in Music Library the whole path to the NAS used to be shown so I could instantly find the Music Pop, Music Classical, Audio books etc etc. folder.Now the path is truncated so all I see is //NASE12345/Multimed then cut off.Thus all 10 folders appear identical. Only by going to each in turn can you find out which one it is.Either revert to showing the full path or allow the user to place a relevant icon in the COMPLETELY USELESS grey square that takes up space in front of each path.

I have the Sonos App I just downloaded.  And trying to set up my Play 1s (I have 2 of them).  I’m trying to change the network connection from tethered Ethernet to Wifi.  It’s looking for unit that is plugged in and can only find a sound bar looking unit/ equipment.  Why the heck does Sonos not just make it default to WiFi after set up?  And why is the wifi or Ethernet option so imbedded in the system’s setting?  Should just be able to click on the speaker 🔈 on the app and toggle from Wifi to Ethernet.  Who the heck is designing the software… user interface sucks!  Not intuitive.   For now I have one speaker tethered to my router.  Sonos is supposed to be wireless?  Ain’t that the big ploy?  Mission?   I’m 2 hours into setting up these old Sonos Play 1s.  And still not the perfect outcome.  Have factory reset it 3x… of which, why does it take over a minute of holding down the power button to factory reset?  I miss the days of the pin 📌 hole and you just pin 📍 to reset.iIf someone ca

Is there a difference in sound quality between port and amp when using a turntable and only Sonos speakers?  

 Currently I am considering getting myself my first Sonos devices. My main objectives are to listen to music and be able to conveniently stream music throughout the house, whenever me or my kids like to do so, without the hassle of repairing devices to the single Bluetooth speaker that we currently use.Primarily, I am looking for something that covers the kitchen, dining and living room. In addition, I am also considering having something for the kids in their room, as well as in the master bedroom and the bathroom, though the master bedroom and bathroom will be used very occasionally.In addition, I prefer to avoid the use of floor stands, because of the cabling and the space it requires on the floor.My first thoughts were:2x Sonos Era 100 on the top of the kitchen There is 35cm clearance on top of the cabinets and the cabling will be invisible.   1x Sonos ARC Ultra below the TV This I believe is quite an overkill considering that I am not really in need of a cinema-experience and typi

My sub is not getting power. No light …. Completely dead. Any service center in London? 

Your opinion? Two ERA 300's with a sub or two Fives (in an average sized living room) for music?

All of a sudden, no longer hearing audio from eras 300 surrounds and from both subs on arc ultra living room setup. I see Dolby atmos logo playing in the Sonos app for the room. Those 4 devices all showed the mute green icon at first while audio was playing out of the ultra only, after a reboot and repair there’s no green led, but there still no audio from them. ear is right next to speaker, surround and sub volume set to max (going up and down only makes a difference on the ultra). Using Apple TV 4K which has worked great with plex with content I can see Dolby atmos getting streamed. Playing on a Samsung s95b I’ve set up to pass through audio in the past. what can I do? I feel like I’ve done most things I can

The on going question topic of “Saving Group Level settings” From what have seen has in this Community is it NEVER been addressed by Sonos for over10 years now!! Having the ability to custom saving levels, as a group, is a much needed feature. Sonos please consider adding this to the app!! 

I have sonos 1 and I want to listen to BBC sounds and it has stopped working.  Says I must update Sonos app but I can’t because then it won’t work with my Sonos anymore.  What can I do to listen to BBC sounds on my existing speakers? 

I want to get the ultra for the exchange for my Gen 1 ARC being returned.

Здравствуйте, у меня есть 3 колонки sonos play 1, возможно ли их подключить к Sonos Move и слушать их все через блютуз? 

My Ultra sounds great, but it hear no ATMOS effects. According to Sonos, I should see an ATMOS badge on the “Now Playing” screen AND within the systems menu. I do see the ATMOS badge on my“Now Playing” screen but, not with in System Ap. I this normal?

I've got the Sonos Web App on my Mac.  I have a system at work, a system at home, and one in my summerhouse. I've got connected to my home system, but can't find a way to change back to my other systems. I can logoff and on again, but it is inconvenient.

I just bought my first Sonos product - the arc ultra. I see Sonos has an upgrade program. Is that exclusively for older products? Just owning the new soundbar, do I not get the upgrade discount? I’m looking to buy a couple of Era 300 speakers as surrounds and hoping I can use this upgrade discount for it. Thanks for the help!

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.  We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to

I surrendered and eventually installed the last update.In the old app I could enter a search string and the see different categories like song, playlist, artist and podcast. Where are these categories in the new app? How can I search for podcasts? Thanks for help!

I am unable to download the pdf version of the product guide for the Arc Ultra. The button seems to do nothing. Am I missing something or is ther an ongoing issue with the site?

I have a 50x60 barn style room, 16 ft ceilings.  Currently I have 2 fives and 1 sub gen 3.  Question is, can I add 2 more fives and a sub 4 to help enhance the quality of the sound.Is it worth the additional expense?

Bonjour je souhaite changer mon systeme audio par du sonos. Je souhaite aussi conserver continuer d’ecouter mes CD. Pour ce faire si je prend un lecteur bluray compatible CD, sera t’il reconnu par le système sonos ? et en multi room. J’ai déjà  des sonos one gen2  merci Moderator Edit: Google Translate- Hello, I would like to change my audio system to Sonos. I also want to keep listening to my CDs. To do this, if I take a CD compatible Bluray player, will it be recognized by the Sonos system? and in multi-room. I already have one gen2 sound systems thank you