Spaces & Setups

Now that I have my new Frontier Fiber with Eero Pro 6 mesh connected and all my Sonos are up and running do I need Boost anymore? 

Bonjour à tous,Plus possible d’avoir accès à RadioNova ni FIP radio(s), Impossible de les trouver dans sonos radio ni sur Tune In..!!!Est-ce du à la mise à jour?Est-ce qu’elles seront disponibles de nouveau? Merci Moderator Note - Translation by Google:Hello everyone,No longer possible to have access to RadioNova or FIP radio(s), Impossible to find them in sonos radio or on Tune In..!!!Is this due to the update?Will they be available again? Thanks

Do not upgrade to the new app do not buy any Sonos equipment until the app is working again!!! SONOS - do the decent thing and stand up and apologise properly. No more of your silly Californian tech soundbites please. 

I have a Beam gen1 with two One SL’s in a bedroom and enjoy it.  I have never converted my living room to Sonos but with the recent sale I’m considering it.The reason I never converted my main living room were:DTS:X & DTS-HD … I have a Sony X700 and still play a lot of discs that require codec’s Sonos still don’t support. I have a 2022 Sony OLED with only two HDMI 2.1 ports, one of them being the eARC.  That only leaves me with 3 HDMI’s and I have 5 devices/inputs total.  A passthrough port on a Sonos would be nice as I don’t want to deal with HDMI switchers, which is why I currently use a receiver.QuestionI’m considering getting a Beam v2 and two Era 300’s.  I know the Era 300’s are overkill for the Beam v2 but I read all about the AppleTV popping issue with the Arc.  The AppleTV 4K is my main streaming device and I don’t want an Arc.  The plan is I’d eventually replace the Beam v2 with their next flagship soundbar (Lasso?) when it is released that hopefully supports DTS:X/DTS-HD,

Hi AllI’m new to Sonos and a music fanatic. I’m looking to put a Sonos system in an outdoor space called a naya. It wont get wet or ever be in direct sunlight. From the small amount of research I have done, it looks like a Sub Mini and 2 x Era 100 speakers would do nicely.Would they be ok with the humidity?Does this seem a good starting point, and could I add a screen at a later date?Do all 3 require mains power?Have I missed anything?Any input much appreciated!Many thanksColin

Hallo,sinds de nieuwe Sonos app gaat mijn Tv niet meer over naar de Arc. Ik heb enkel geluid via de tv luidspreker. Ik heb zelf niets veranderd. hoe komt dit?nb: muziek gaat van de Sonos app kan ik wel streamen op de Arc in de woonkamer. Moderator edit:Google Translate-Hello,Since the new Sonos app, my TV no longer switches to the Arc. I only have sound through the TV speaker. I haven't changed anything myself.How come?NB: I can stream music from the Sonos app on the Arc in the living room.

Hi, I have a large primary system with a mix of old and new speakers which means I can’t use the new Sonos App and have to use the S1 app which is fine, all works fine. All are connected to the same house WiFi. I have a Sonos Roam in my outside office (also connected to the same house WiFi) and want to be able to use an app to control it. It won’t pair with the new app for some reason and can’t be paired to the old S1. Every time I use it I have to go to settings on the phone and connect it to Bluetooth and use it that way which is a bit of a pain. Any ideas please? I use BTWholeHome which does have Guest network in it for visitors if that is of any use. TIA

I have been a long-time Sonos user, and this is by far one of the biggest blunders I have seen them make. The first being the whole S1 / S2 / old / new hardware guilt-trip and claiming that we all need to drop our old hardware and buy new. But I’m guessing enough peer pressure from those like me who sunk too much $$$ into our speakers have kept this older hardware continuing to run just fine, against all odds. Who could have guessed.But this app update… it has basically rendered all my music located on my network storage, unusable. Before you go “oh this was the whole SMBv1 issue blah blah…there’s a fix… blah blah”… yeah, no. I’m an experienced network engineer. My “NAS” has been running on a Windows 2019 server using SMBv2/v3 shares for years without problems. I’ve had SMBv1 disabled for years now.  The problem happened as soon as the app was released not long ago, and I mistakenly trusted Sonos, and updated it on my phone.What can I do right now?I can play all my music just fine by i

want to use a denon DN11 DAB as a CD player and to hook up my record player and play through my Sonos speakers - can I do this?

I have a new Homey Pro I can not get it to pair with Sonos. Do I need a hub or some other item to connect?  any help will be appreciated. I am a novice it this. 

How do I get Trueplay to retune on my Beam gen 2 with Sub gen 3 using iPad latest iOS? I've tried restarting, resetting and reinstalling. I want a refund. This new app seems to be absolute garbage. It's so unintuitive and buggy and support is offline. 

I cannot play my iTunes music library on my Sonos - it has disappeared. 

Obviously you Sonos people don’t know how to “Beta” an app before you roll it out. At least 10 hours on the phone only to reset the Unit to work and only to fail the next time.  When is the fix gonna be ready, before summer is over???  so unsatisfied 

The Sonos S2 controller on my Mac lost access to my music library about a month ago.  From that point forward, I’ve been unable to play music fom the music library on Sonoma 14.5 without disabling my firewall.  My music is stored in the standard “Music” folder and it plays fine if the firewall is turned off.  The Sonos app is listed as “Allow incoming connections” in the firewall settings.  I’ve followed the straightforward advice in this Sonos page that I found, but no dice.https://support.sonos.com/en-us/article/configuring-macos-firewallI’ve downloaded the latest Sonos controller.  That doesn’t eliminate the problem.  I’ve been using Sonos for over 10 years without encountering this problem.I had an online chat with Sonos support several weeks ago.  They looked at a diagnostic they had me upload, and then instructed me to call Sonos support.  I did so, and they gave me the “turn your firewall off” solution after an hour on the phone.Can anyone advise how to overcome this problem? ….

With the new Sonos app it is almost impossible to get the system to stop playing a station in one room and start in another. I cannot get it to stop in the first room, it just keeps playing or linking the two rooms WHICH I DO NOT WANT.I keep getting the frustrating message “Something has gone wrong”, no more details, over and over again.COME ON SONOS DEVELOPERS, SURELY YOU CAN DO BETTER THAN THIS!

Comment fait on pour ajuster la distance des enceintes surround avec la nouvelle application ?Avec l'ancienne application on pouvait le faire.… Moderator Edit: Google Translate- How do we adjust the distance of the surround speakers with the new application?With the old application we could do this....

Does anyone know if today’s update fixes the bug of the latest update that does not allow Ports to be connected to your system?

Hello! I have my new construction home prewired ceiling with 2 speakers  on living room and two in basement. I have volume knob on each floor as well. Will one AMP suffice? I just want to be able to turn the volume down in basement while I’m playing in the livingroom. 

Is it possible to conect earphones  (Tolv or Power Beats) to Beam by Bluetooth?Thanks for your answers.IgnacioK

Hello,this is once more the request to change the Home settings layout. Right now the order is Name Products Sound Home Theater Voice Hardware How often do you change the name or add/remove products? I guess almost never. How often do you change the sound settings? Me, quite often. Therefore I suggest the following order (moving the sound settings to the topSound Name Products Home Theater Voice Hardware  I assume that this will help a lot of people and improve the UX experience. 

How long will we have to live with the problem : "Sonos was unable to add the music folder (913)" ?????????

Hello! every time I open the new app it states ‘turn on Bluetooth to allow ‘sonos’ to connect to accessories’ is there a way of turning this off? I don’t want Bluetooth connected on my phone all day and this message appears every time.    

Many new and long-standing Sonos users have been disappointed by the recent Sonos “app overhaul” [released May 2024]. For many this update is a step backward from what they have come to expect from Sonos OR even makes their system unusable in any meaningful way. As Sonos users have been left without any real alternative (and no music), this poll asks Sonos to make the old app available again as a backup without delay.  Moderator Note: Modified in accordance with the Community Code of Conduct.

Hi - since the new app upgrade I am unable to add any songs to an existing playlist when I tap on ‘now playing ‘nothing happens now … beside search button isn’t there so both instructions from the user guide do not workplease advise what I need to do thanks lesley 

I have been able to add a Sonos Port on a recent firmware version using the new v80 App (iOS). However, a second Port that was on a much older firmware version can simply not be added. I have also been unable to add a Sonos One (also on older firmware) - in this case the speaker is partly added to the system but then the mandatory firmware update fails during the setup process. I have tried this on: (1) Different networks. (2) Wired and wireless. (3) On my existing and a new Sonos account.I tried to downgrade to S1 to attempt updates this way - but the downgrade option has not been developed for v80 App and is not listed on the roadmap (so I assume this will take some time).Has anybody been able to find other workarounds? Sonos customer support is uncontactable due to all the App issues resulting in customer service being overloaded but it also seems that customer service just blames the Wi-Fi network which cannot be the case for me as I tried this on two networks.