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Contributor I
May 31, 2024 12:04 PM UTC
Question

sonos controller error

How long will we have to live with the problem : "Sonos was unable to add the music folder (913)" ?????????

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3 replies

controlav
Lead Maestro
May 31, 2024 12:56 PM UTC

Until you fix it - multiple threads describe fixes for this specific error code, on Mac and PC.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
jgatie
May 31, 2024 12:56 PM UTC

(913) is almost always due to the SMB v1 share protocol being used.  You need to switch off SMB v1 on the storage device (NAS, PC, Mac) and then use the PC/Mac app to re-add your library to Sonos.  Not what you wish to hear, and certainly not an optimum answer, but many others have gotten their library back by following those steps.  

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mopsieAuthor
Contributor I
May 31, 2024 2:09 PM UTC

Dear controlav , this answer is rather useless ….

Dear jgatie , I tried this (switch off SMBv1) but error 913 remains ….

Mopsie

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