Spaces & Setups

I'm setting up overhead music in the office and showroom. I am using WiFi, that is open to all employees. How do I password protect or disable Airplay option so employees are not accidentally (or on purpose) take over and broadcast whatever they pleased from their phones?

Hello, Not quite sure I understand the exact Sonos Port setup I need. I have one “old-school” stereo system: CD, vinyl, radio and amplifier connected to two floor speakers. I would like to : Stream my Sonos services (like Spotify and Tunein Radio) to my two floor speakers (and group them with my existing Sonos speakers in other rooms). Play and stream my CD or vinyl or radio to my other Sonos speakers in other rooms. Maybe what I need is a simple diagram to show me where to plug the Sonos Port with my existing stereo? Thanks.

HELP   I feel like Ron Burgandy, in a glass cage of emotion as I type this.  I have 2 Sonos amps that are currently hooked up to two pair of Sonos ceiling speakers.  I wanted to play each TV’s through my speakers but can’t find a way to hook up my Directv 4K Genie to the Sonos AMP?   I just laid out a large amount of money on the Sonos product and this is pretty frustrating.  I’m hoping someone has a fix.   Thank you and Happy Holidays.

I have sold my Sonos system. Not because I do not love it; but because I do. But where I moved to I have no land lines for internet. Is there anything I need to do with my account. Since my devices are registered on that account, I am worried the new owner will have issues setting up the system.

I am moving house and looking to purchase a new TV and 5.1 system. Sonos seems the natural choice as I have play 5/1’s around the house but current 5.1 is wired BOSE with Sony Bravia.  the more I look the more I get confused. 2 key areas seem to be problems for other users of Beam 5.1 TV’s not converting Dolby Digital Plus to Dolby 5.1. Instead converting to PCM giving poor surround sound Lip sync issues between TV and Beam.My local audio company advised to go with LG C9 65 with Beam 5.1 however LG seem to have a lot of bad press regarding lip sync with play bars.  ideally I want the new playbar over Beam however as it’s not released I’ll buy the Beam now and sell when the Playbar comes out.  Can anyone recommend 65 inch OLED that will do the DD+ to DD 5.1 conversion and not give lip sync issues ???  Budget approx £2k for TV and £2k for sound system. 

Hi,  I have a Sonos One gen 1 right now.  If I like to get another Sonos 1 for form a stereo pair, can i get one as gen 2?  And which one should be the master?  TIA

I just subscribed PureVPN from Halloween Deals and since I am a newbie I need your guys help to install it.Thanks

Hello, I am unable to add 2 x Sonos one to Apple Home, I get the following error:Couldn’t add AccessoryHome couldn’t connect to this accessory I have tried the following, deleted the home app, started a new home, uninstall the sonos controller from my iphone, restarted the sonos one multiple times. Wifi signal is excellent, I have unifi wifi network, tried asus router, nothing has worked. I can see both speakers show up under the home app but they error out when I select to add them. I can play on both speakers using airplay from music app but unable to add them to the homekit. :( 

I have purchased a ikea symfonisk bookshelf & wanted to know if I purchase a sonos play 1 sl will they connect & play music at the same time, or are they not compatible. 

Can I use the HDMI to Optical cable converter, which is usually connected to the TV, to connect the Beam directly into the optical port on the Virgin Tivo box, will this work? 

Anyone knows how long we are going to have to wait until the Move is available in White?

Does anyone know if the AMP creates a phantom center channel for 2.1 music such as from a streaming service from Apple TV? Although my AMP is connected to my TV music quality is most important to me.  I’m using my AMP with ATV, Revel Concerta 2 speakers, and Sonos sub.  I would hope the Amp is smart enough to pick up 2.1 stereo and not create the phantom center except for movies.

Since going public Sonos is a scam. No phone support and full of bugs. Obviously cutting costs to appease Wall Street. Stay away from their products. Full of bugs now and no support! 

Hey All, I could really use some advice on whether it’s a good idea to update my current 5.1 set up or stick with what I already have. I’ve currently got my TV set up with a Playbar, Sub and two rear Sonos Ones (Gen 2). I use it for both the TV audio and often play music through this set up as well. My question is whether it would be worth replacing the two Sonos Ones with two Play:5s (Gen 2). To give you an idea of the space, it’s essentially a big, long room - open plan living at one end, dining area in the middle and kitchen at the other end. The TV, Playbar and Sub are on the furthest wall in the living, the couch faces those and the two Sonos Ones sit behind the couch on a console table that separates the living and dining areas. I love my current system and it seems adequate enough. I don’t feel like I need another speaker in the kitchen when listening to music, for example. That said, I’ve never owned a Play:5 before and don’t know what I’m missing. (I never thought I needed the

I currently have one SYMFONISK lamp (IKEA) and I just purchased a playbase.  I wanted to create surround sound, can I use a PLAY 1 or do I need another SYMFONISK?  If so, do I need the lamp or could I get the bookshelf one?   Thanks!

I’ve been adding Sonos products slowly the last 2 years. Yes, a little bit each time as it’s pretty pricey. But worth it, IMO. So this year I am looking to either add a Playbase or a Amp. But I just noticed they have a new product, Port. Is the new Port a replacement for the retired Amp Connect?  I have an old school stereo system with turntable that I still use. I like to spin vinyls on Sunday’s. I also have a 5disc cd player and dual cassette tape player which I still use. I also have a dvd and BluRay player I have hooked up that will play through my home speakers when I watch movies on my big screen. 90% of the time I listen to streaming (via Spotify, Bandcamp, etc) or  iTunes using my iPhone or iPad on my 3 pairs of Sonos (Play1 and One) throughout the house.  so depending which product is available for a Black Friday price I will most likely purchase that for my next Sonos device. The Playbase I know is pretty much a no brainer for my big screen. But between the Amp and Port, what

Hi all, out of the sonos one, sonos one SL and sonos play, which speaker has the loudest volume? Many thanks,  Kyra

Disappointed when I received this message when starting the app to play from my iPad. Not interested in having to pay for a service to stream from my music collection. What’s driving this decision? Note - creating an incentive for me to search for another music solution in my home. Can’t begin to describe how unhappy I am. Have been so happy with Sonos and bragged about the system to friends. That sounds like I’ll have to do a 180. Any one else feeling the same?

One of the best features of sonos system is playing different music from the same spotify account on multiple Sonos speakers at the same time. When I use Google Assistant to start playing a song in a certain room, it works great. But when give a secomand command to play a different song in another room, it stops the already playing stream. I believe it forwards the comannd to Spotify, and not to Sonos. My setup is two Sonos play:1s, and android based assistant / google home app. I will get a google home mini, and a google home hub What am I missing?!

Hello friends, I am trying to do sound normalization in Windows. How can I get it done?  

Problem: I own an LG 4K projector that is made to be portable (HU80KA). I want to be able to move this projector in between my apartment living room and bedroom. I want to avoid the number of wires I have to connect to the projector between me moving it to the different rooms. I also do not want to have to setup the audio/internet/video in between moving the projector to different rooms. I have a sonos beam and sub in my living room and 2 Sonos One SLs in my bedroom.  Obstacles: LG Miracast wirelessly supports Netflix and Youtube but does not support Spotify, Airplay 2 screen mirroring or Amazon Prime. The projector itself only has 2 HDMI ports.  What Im trying to make happen: All I want is to be able to move my projector between my living room and bedroom while being able to enjoy what a majority of people here probably use: Airplay 2, Sonos Equip, Netflix, Spotify, Amazon Prime. All media @ 4k.  Questions: 1.) What is the best possible solution to make all of these things play toget

Hello I bought two sonos one SL speakers and wanted to connect them to my tv. But I can’t work out how to Bluetooth them to my TV

So, I’ve discovered a quirk I think the Sonos folks might want to be aware of.  I recently got a Port to connect a turntable.   I discovered that to make my turntable work properly I had to use the Compressed setting because my surrounds that are bonded to my Playbar/Sub would start to get glitchy and drop out. That’s all fine and dandy but when I switch it back to Automatic in order to stream the normal things like Pandora, Apple Music etc, my surrounds that are bonded to my Playbar/Sub start to get out of sync.  The only way I can get them back in sync is to try turning off the surrounds and back on or stopping the music for a few moments and then start again or some varying combination of these things.  I haven’t been able to nail down one thing that works all the time but eventually they start to sync back of after some tinkering.  Anyway, I’m willing to live with this but am hoping for some software fix at some point.  My main point is I think switching from Compressed to Automati

I have my Beam set up in my living room, an Echo in my bedroom, and an Echo Dot connected (via aux) to a non-Sonos speaker in my kitchen. Is it possible to play the same music (e.g, on one Spotify account) on the Beam and the Echo devices at the same time? If not, is my only alternative to be able to stream music throughout my apartment to add more Sonos speakers to my ecosystem?

Hi there, recently bought an older model Samsung (NU7100), and Sonos Beam etc. Sonos is wired and working well without the TV (music only). But I am having issues with TV connectivity. Things I've tried; I connected the Beam via HDMI Arc (Tv input was HDMI arc). The sound was delayed and intermittently switched on and off. I then ran an update on both the TV and Samsung, still same issue. Tried turning off all products beside the Beam, still same issue. Tried using the optical port on the TV (via the HMDI / optical adapter that came with the Beam). The only option on the TV that was now available to select other than the the "TV sound", did not work. No sound. Went back to the HDMI Arc connection, it is now missing from the TV option menu. Am I missing something? I am going to try another TV tomorrow, thinking maybe I'll try another HDMI 2 cable?? Thanks in advance... hoping it isn't something simple.. because I really am stumped... Thanks