Spaces & Setups

There’s something I don’t know I believe. Would someone answer me if they know? Using iOS 15.2 Had Sonos for years - no issues generally.Signed up for Spotify, haven’t used them since maybe 2008 before Sonos. SO, I keep Hardware Volume Control toggle off- it is greyed out, not black. I don’t like having to constantly to adjust volume between phone alerts and music.All works fine with all other services on Sonos- Pandora, Apple, Sonos etc. However when I play music from Spotify service, even though my Hardware Vol control is set to off, adjusting the volume using hardware buttons on the side of the phone changes the volume!Even though in the Sonos S1 app it is turned off. If I end the Spotify, and switch to Apple for example, all is well. Buttons do not change volume settings of music. What is up with Spotify- how does it hijack SONOS settings like that??  

Hi,I’m currently searching for a home theater system and the sonos approach really seems the thing I want. I’m very concerned about the microphone. I really don’t want any microphone listening to me all the time and I really don’t trust a microphone that’s on all the time. Is there a way to disable the microphone or even break it physically? This is really the only thing that’s preventing me from buying an Arc soundbar.  

Hi all,  I’m currently setting up my Sonos system and would appreciate your views on the best streaming apps to use.  My understanding is that if you want 24-bit streaming, the options are Amazon Music Unlimited Ultra HD and Qobuz. Other services like tidal offer lossless 16-bit (CD quality).  Any suggestions as to what’s the best route, including whether I’ll even be able to tell the difference between 24-bit/16-bit lossless/standard streaming?  Many thanks,                      Justin

Not sure if this is the best place to ask, but I added a couple of Sonos Ones (Gen 1 and SL) to my Beam (Gen 1) today for surround sound with my LG C8 OLED. The Beam is connected via Arc. Built in TV’s apps only. It’s working great for most things, some movies on Netflix sounded fantastic. Tried some demos on YouTube that were good to. But it doesn’t work with Amazon Video, even though the videos I tried all state they are 5.1 in the info and Sonos app report it as being 5.1. Nothing at all from the rear L/R Ones, just the Beam.  Any known issues with Amazon video or this TV? Anything I can try? Am I missing something?

I have just purchased an Arc to replace my playbar. Everything is setup and viewing Jack Ryan on Amazon Prime, the TV app shows “Dolby Digital Plus 5.1”. I spoke to support and sent a file, which on analysing they confirmed everything was correct and the Arc was working correctly.On reading other threads, they seem to suggest that I should be seeing “Dolby Atmos” rather than “Plus 5.1”I am now confused and wondering if something isn’t working.Using a Virgin V6 box, TV is an LG48CX, have Arc connected to e-Arc, V6 Box connected to HDMI in on TV. Sound set to HDMI - Arc, Advanced, set to - Sound out - HDMI Arc, Additional settings - Digital Sound out - Pass Through and eARC on.Sorry if this has been done before :)  

Hi. I am having difficulties setting up my sonos beam and my new philips oled tv. I have the tv connected to beam using hdmi arc channel and have selected the audio out option as hdmi sound system, however the sound plays through both the tv speakers and the sonos beam creating an echo. I expected that it would play through the sonos only.Please could you offer some advice on how to resolve this?

El tocadiscos Pro-ject T1 phono SB no suena bien atraves del Five, muy grave y distorsionado. Además el tocadiscos tiene una aguja muy endeble.

Is there a Sonos device that i can use with my existing (passive) speakers AND add a wireless sub..? 

Hello, I have lost the connection to my sonos connect via the controller software.When i launch a network scan, I can see it has an IP-address. I have resetted the controller and I tried to re-add it, It is detected, but it won’t proceed to the end of the process.It ‘s probably a software issue, is there any possibility or hidden option to hard reset it?thx!

Hey,I have been doing some research and I wanted to run things by people who know much more than I do.The basic setup, Apple TV 2021 (encoding), LG CX (pass-through), and Sonos Beam 2 (decoding).Apple TV set up to Audio Auto, LG CX set up to pass through, and Sonos Beam 2 is the thing that ought to do all the audio encoding.I wanted to make ask if I am right to think it is not currently possible to have DD+ 5.1 when using Apple TV 4K as the source. 1.It is my understanding that using pass-through on LG CX so that Sonos Beam 2 does the decoding is the only way I can get full uncompressed Atoms to my Sonos because it is the only way to Get Dolby TrueHD.If LG CX is set to Auto under digital audio out the Sonos still encodes Atoms but it is somehow not the full experience because it lacks the Dolby TrueHD.Am I correct on this?2.And this one is the rabbit hole, or so I think. It has to do with Dolby Digital Plus 5.1 vs Multichannel PCM 5.1 and 7.1.First things first, the Apple TV product pa

My kid has X-Box and PS5.  Will they both play through the Sonos immersive Beam that I am going to order for my new LG TV?

Hello all! I have a Bose and some JBL speakers that I would like to include in my new Sonos set up I am ordering.    Is that possible?   Thank you!

my Windows 10 controller say “cannot connect to your  system” then I click on from the pull down menu to “connect to an existing system”  after about 2 minutes of circling, it says that “I am now connected to your system”  with a check mark.  When I click on “done”, it just goes back to the “cannot connect to you system page”  without showing the main screen. My system works fine from my android devices.  

HelloI am an owner of the old gen Play 3 and Play 5 speakers and thinking about upgrading to a home entertainment system with surround sound in my new home.Wondering what the best configuration would be for a relatively small room? Livingroom is basic rectangle shape with patio doors, dimension 5.7x3.7m approx.In the process of getting a media unit built above a fireplace so TV and sound bar would be mounted (similar to attached picture - note this is not my livingroom!). Have space for a 60-65” TV.Would my room be big enough for the complete Arc, sub woofer and 2x Sonos 1s? Or is this overkill?Also - would the Arc sound quality be compromised by mounting it as shown in the pic? Sounds like positioning is a key factor in sound quality.Apologies for the basic questions - relatively new to TV sound systems and want to optimize it as best I can  

So I have the sonos Arc and decided to get the new 65" Vizio Quantum P Series TV.  Read some tv re iews that showed it had great brightness and it seemed to support all audio formats via eArc (from what i saw on rtings.  I'm not an audio expert, but I just wanted a good TV to hook up to my Arc and that would support whatever audio was sent to it.. Well, everything seemed to work well, but about once a week, the TV would start acting weird..   I could see the picture and sound, but the input and settings button wouldn't be responsive...  when this happened, I couldn't even turn off the TV (even using the physical power button on the TV)..   the only solution was to unplug the TV for about a minute and then plug it back in...  This got annoying fast considering the TV plug is in the back of my entertainment stand.. I'm returning the TV and looking to get a new one..  the Vizio only cost about 1k on sale, but I'm not opposed to spending up to 2k on a tv.  I wax considering the LG oled c1,

Was just totally enjoying the chill of smooth jazz and an obnoxious holiday song came on.  When I tried to forward past I was notified that I had to sign up for Sonos HD.  So that's the choice, horrible holiday music long after the holidays are over?  No thanks 

Has any one bought a Maclean floor stand for One SL speakers - for example this one hereThey seem a good deal cheaper than the better known stands but, as far as I can tell, Maclean seems to be a recognised name. 

Having just bought the Beam (Gen 2), I have it all up and running connected to WiFi and able to play audio through the app like any other speaker.I'm trying to connect it to my TV to work as intended as a soundbar. I go through the couple of steps informing me to plug the HDMI into the ARC port of my TV and into the back of the soundbar, and then the next instruction is "Connecting...". From here, nothing happens. I've waited 30 minutes with no change. I've reset my app, unplugged the soundbar and reconnected it with no joy.Could anybody help me work out how to get it fixed? The TV is 6 years old, but has an ARC HDMI port so I assume I shouldn't be having any issues.

I’ve read articles that say it does and doesn’t have support for HomeKit. Not AirPlay… HomeKit. They’re not the same thing. 

Hi, For those of you who are looking to try and control Sonos from Siri I thought I’d stick up how I managed to do it with help from a couple of articles that this one simply glues together. I wanted to play a radio station without having to click on anything so I did the following. This assumes you have set up the radio station you want to play as a favourite. Go to IFTTT.com and set up a user. Create an applet with a Webhook and name it something like play_radio_station_name - just remember what you called it. Then for the ‘Then’ bit select Sonos log in and select Play Favourite. Select the radio station and where you want it to play. Save and name your applet. Now from the home screen click into your Applet and click on the web hooks logo. Then click ‘Documentation’. Enter into the URL where is says event your name from step 2. Down below where it has the CURL - copy everything from https to the end of the request. This will include your applet trigger name and your private key. Now

Just posting this for those who may experience a similar problem.I replaced my Sonos Beam with a Sonos Arc.My typical TV viewing is FUBO, Netflix, Prime, and YouTube.  We mostly watch FUBO during the day for news and sports and the other services for movies and series at night.The Beam was connected to a Samsung QN90A HDMI eARC port.  The Beam worked fine.When I connected the Sonos Arc to the same port, FUBO audio was cutting out for 5-10 seconds every minute or so.  Netflix and the rest were fine.I spent two hours on the phone with Sonos with 3 different techs and got nowhere.  They tried, but in the end, did not fix the issue.  One solution they had me do was to connect the Sonos ARC via an Ethernet cable to my router. I complied but as I thought about, it made no sense.I finally solved the issue by changing the setting on the TV so that the HDMI ARC port was set to regular ARC and not eARC. If I watch anything but FUBO, I switch it back to eARC to get the full sound.I contacted FUBO

I’m looking for a new set up in my living room. It’s quite large at around 7.5m x 4.5m  I already own the following;x2 gen 1 subsx1 playbar x2 play 3s x2 ones x1 play 5 the playbar and sub will be moved into the master bedroom now, the x1 ones will go into the kitchen.For the new living room I was thinking… The play 3s  mounting up each corner of the living room as surrounds and buying a new gen3 sub and having two subs in the living room. (I’ve read you can link a gen 1 and gen 3 sub together) buying a Sonos arc as my new playbar and then buying a new Sonos 5 and having both the play 5s in the living room to for music listening  (I’ve read you can link and gen 2 and gen 3 play 5 also) would people approve of this set up for a living room of this size …     

So, WD have been sending emails saying support is ending for their MyCloud for the past few month with this line in it: After April 15, 2022, your device will no longer receive remote access, security updates, or technical support.I’m guessing that remote access means that I won’t be able to access my music libraries stored on it via my Sonos system? If it helps, both my WD and Sonos devices are connected to the same router. Any ideas? WD said they would be sending a discount voucher this month, but the devices on offer come with way more storage than I need and also way more than I want to spend on a new device that I don’t really need to buy as the current one was working fine. I swear manufactures do this just to get more revenue for themselves.  

What's up folks?I have an existing Sonos system throughout my home. A couple Play:5s and few Sonos Ones throughout. About a year ago I decided to build a vintage HiFi system. I want to integrate the two systems, so I'm considering picking up a Port. Anyway, long story short, all the line level inputs on my preamp are currently being used. I want to upgrade my cd player and I'm considering a dedicated transport only player (no on board DAC). My question is, since I only have one AUX input, can I connect the Port to my AUX input on my preamp then connect a transport only CD player to the Port. Effectively killing two birds with one stone. Adding streaming to my HiFi system while simultaneously using the port as a DAC for the CD transport? Will this work?Any help would be greatly appreciated! Thanks for your time,Kyle

Every time I turn on my TV, the Sonos Arc doesn’t switch to the TV input (it is set to do so automatically). When I try to do this manually in the Sonos S2 app, the following error message shows: Connection Issue We’ve detected an issue with your HDMI connection. We’ll help you fix it. Cancel | Fit it When I click “Fix it”, the TV connection wizard starts with the following steps: Please run on your TV è It is on already so I click “My TV is on” Connecting with HDMI-ARC è Continue Look for the ARC port on your TV è I found the ARC port Connect your Arc to ARC è I’m connected to ARC Connecting… è We are not getting a signal Try again starts over with step 4 resulting in step 5 Try again, but now I set my TV’s output to HDMI2 (i.e. my HDMI-ARC port). I see the Sonos groovy 50’s lines and when I now click “I’m connected to ARC” the message shows “TV setup complete” Click done Set my TV to any source to play some content and the Arc plays music (and the Sonos App shows it’s co