Spaces & Setups

I can’t find the specific answer to my issue.  Can both inputs on the Sonos Beam ARC and Optical be plugged in at the same time and used for separate sources or does one cancel out the other? Cheers. 

Hi all,I’ve seen a number of threads around this (quite old) but can’t figure it out.Is there a way of adding 320kbps streams of BBC Radio stations on to Sonos?I assume the standard TuneIN and Sonos Radio streams are all at 128kbps?Thanks!

Hi,I’d love to use a Sonos Move for my projector setup, but supposedly it won’t work because of SCMS-T. Would what I suggest in the title be a viable workaround?ThanksLars

Hello all,I used to have a Sonos S1, and I loved the sound. It used it mainly to listen to music, but I really missed being able to play music from my laptop's browser (running MS Windows). So, now that I see that the Sonos Move includes the possibility to connect by Bluetooth, I am seriously considering to buy it.The move seems to tick all my checkmarks: enough sound for a room, possibility to carry it around the house (including kitchen, 2 rooms, bathroom and balcony), and multiple wireless inputs. However, I see that it cannot be connected directly to the TV via a wired connection (I have a Samsung QLED 65Q74T, 2020). On the other hand, the TV can use Bluetooth external speakers, and also has Airplay 2. So, I have the following questions:If I watch a movie on the TV and sync it via Bluetooth with the Move, will I have lip-sync delay? If the answer to number 1 is yes, should I buy a Sonos Beam, to connect via wire to the TV, and sync it with the Move? I have seen around contradictory

I cannot seem to find anything online or through Sonos about how to airplay from the Sonos app?  Or oi that not possible?  I can airplay from something I’m playing on my phone but not from the app.  My use case is when I’m playing something and I want to play it on my home cinema speakers via apple tv.Thanks

Is Sonos planning to offer any type of battery replacement for the Roam?  Maybe a significant discount on a new one with trade-in?

I get really teed off that SONOS in their high and mighty way disable my system if I don't apply the updates immediately. Whatever happened to user choice? There used to be a LATER option, (although SONOS admitted it didn't work), but now there is no choice whatsoever - install or don't have a sonos system…. have we really entered the big brother era where SONOS simply won't wait? Just as well Apple don't take the same approach.I’ve heard all the excuses about my system won't work without them, but it’s is such a basic set up that all the new add ons are completely irrelevant and do not apply to my system… and even if they did SONOS can wait until I’m ready to install, and not be forced to like a big bully who won’t wait

Just awful harsh sound on all S sounds from the TV and Music. Almost painfully bad. No depth to the sound. I’m using Trueplay and it doesn't help. Its embarrassing to have people over to listen to this garbage. On the “EQ” of only bass and treble. I have treble at -10. Still sounds likes like crap. Dialog is impossible to understand because the volume is so low because the SSS’s are killing my ears.Tried all the suggestions no luck. Might have to go back to a proper stereo system. Sonos fix this ****.Any other suggestions out there? *Moderator Note: Modified in accordance with the Community Code of Conduct.*

Hello All!!!I was hoping someone can help me with info on speakers for a projector. I own an Epson Moviemate 62 and am looking for other options for speakers, wireless or semi-wireless. I’m currently using a Sony digital audio/video control center with 5 speakers. I don’t mind things being wired near the unit but trying to get “surround sound” leaves me with yards of speaker wire around my patio for a rear set of speakers. Any help would be greatly appreciated. This unit has been a staple in my home for about 8 years and would love to update with new speakers. Below is an image of the back of the moviemate showing available hook ups. I typically use DVDs but am also hoping to use a firestick pending speakers setup. 

Hello,I’m wondering if Sonos Port cable of playing Apple’s 1-Lossless, 2-High-res Lossless 3-Spatial Audio when connect to external amp? My current setup is this : Sonos Port (through RCA) → Yamaha Amp → KEF LS50 L & R

I wish to move my Move around the property; i have 3 routers, including the one I set up the Move on.  If I don’t take my cell phone with me and leave it next to the original router, will I be able to avoid the problem of losing Sonos and Alexa?  

I have both the Apple Music app and Sonos App on my iPhone. I have enabled lossless streaming for Apple Music so will I hear lossless music on my Sonos 1 speakers when; I play directly from the Apple Music app via Airplay When I play from the Sonos app.Thanks in advance.

Hi,I have an issue with bluetooth on my Sonos Roam. The connection is unstable. Even a short outage or slowdown of internet on your mobile phone terminate the bluetooth connection with Roam and switch it to wifi mode. Suprisingly it hapens also when I played music offline (downloaded to the phone). I have Move as well and tested both under the same conditions and haven't experienced such issues with Move. Looks like hardware button to switch between wifi and bluetooth at Move is worth.Does anyone has the same experience and can advise please?Thanks, Tomas

Has anyone  resived there roam from sonos yet cheers

I want to add a sonos one sl to my existing network (bridge, play 3’s and two play 1’s)Will I need to replace the bridge with a boost in order for the one sl to work? Will the play 3’s work with the boost & S2 app?

Hi,I have a Belkin 10W Qi Wireless Charging Pad that I use for my airpods and iphone 11. I can’t decipher through reading all the stuff on the Roam if Sonos are saying that it is ok to use any QI charger or if it has to be there own wireless charger? Anyone else using a non Sonos QI charger with their Roam? Thanks

my Bem entertainment center appears to be offline and I would like to put it back online! 

PLEASE ADDRESS THIS!! It is painful to listen at 1.0 speed. Within audible, playback can be adjusted by tenths (1.1x, 1.2x, 1.3x, etc.) It’s incredible how long this has been a discussion rather than a product capability. We pay so much for these great products, but we need the functionality to be AT LEAST in line with the tech world. It would be great if Sonos was a leader with new functionality as a straggler. 

Bonjour a tout les dirigeants, ingénieur... De sonos qui je suis lise certains postJe trouve déplorable et inadmissible de ne pas proposer de dts, des milliers de possesseurs de sonos ne. Peuvent pas lire leur blu ray qui la plus part son code en dtsVous possédez peut être le meilleur système multiroom, les plus belles enceintes etc…Mais vous vous brider vous même en. Privant de futur acquéreur qui feront marche arrière en voyant ce que vous faites Tous le monde n utilise pas que le streaming, certains comme moi aiment bien acheter des bluray etc.. Vous devez prendre en charge le dts c est une obligation envers nous vos clients.  

I have a Nvidia Shield TV Pro 2019 connected to HD Fury Arcana (v .80) & Sonos Arc Soundbar. It’s been working fine for months, but recently I started experiencing a problem. Like every other day I turn on the system as normal, but there is NO sound. If I unplug the HD Fury Arcana, wait 30 seconds and plug it back in, it works. Any ideas on how to resolve this? TIA

i have a system that works fine on S1.  I always turn it on and get the music playing from my computer (I like working on the bigger screen). Then I switch to my iphone to control volume as I wander around.I just relocated to my summer cottage which has a separate Sonos system (but I use the same iphone) with 4 Connects.  I was greeted with a message that said I needed to update to S2 which I did.  Now my music is a mess...specifically I cannot update my library to match what I have in itunes.  I have made sure that Sonos is pointing to the folders on my computer that have my music and also the .itl and .xml files.My Connects look like the image below. i have spent countless hours trying to figure out what equiment I have (legacy or modern). No, my serial numbers do not start with numbers that could be month and year. Nothing about version. But maybe this is telling---Series ID: C100.So now I have both S1 and S2 apps on my computer. I am thinking I should not have updated to S2, EVEN T

I have 2 Sonos Roams that will not stay stereo paired. As soon as they go to sleep or are powered off, they are no longer in stereo pair. This is annoying, having to repair them every day, especially due to the loud noises they make during the pairing process. Is there a way to keep them in stereo pair permanently the way my Sonos Ones are?

Just bought a Roam but looking for a suitable battery power bank to charge the Roam when there is no electricity on the campsite. I would be grateful for any suggestions as I am finding this a minefield. We have both Apple and Android phones, tablets so looking for a good power bank that does not mind either. Many thanks

How do I get search to start with the services I care about? I have a bunch of services integrated into my Sonos. The one that does the simplest thing I usually want--play the song--always comes last. It’s Tidal, and I’m assuming Sonos defaults to alphabetical order by service name or something. With the exception of “Sonos Radio”. By doing that, the first result returned is usually for Pandora or LiveXLive or something that won’t play the thing being searched for. It effectively means nobody but me can ever play a song and my fancy Sonos system gets unused as whoever is searching chooses to just play on the crappy phone speakers rather than bothering to figure out software. What I’d like is to have it search Tidal first. I don’t want to remove the other services because I like them and use them sometimes.What do I need to do?

ın near future by updating do we have chance using my sonos moves as surround speakers?Or with sonos subs?ıf not  Thats too bad for an innovative company like yours ..please do something about it.. best regards