Spaces & Setups

I have a Beam, 2 Play1 wireless speakers, sub for my SONOS system. My TV is a Sony X940E Bravia and my 4K player is a Sony UBP X700. I’ve just discovered that unless I turn my audio output on my TV to PCM, most of my 4K discs will not play sound. Unfortunately playing PCM on my SONOS Beam is underwhelming. Streaming Netflix in Dolby 5.1 sounds better. I’m wondering if I have any options. Would it be better to purchase a different 4K player or dump SONOS since this has to do with their refusal to obtain DTS licenses. Is there a converter of some sort I can get? Thanks!

i realize that most of the community has moved on from the Sonos Controllers.  I still have two and regardless of the fact that they are slow, I still like them.I have two ZP100’s and a ZP80 and I’ve often wanted to add another amp to my existing system without upgrading to S1.My system is on what I believe is the last firmware that supports the CR100 and that is 8.4.  When I go to the Admin Panel, or whatever it is called, I can see the software version listed as 41.3-50131 which appears to match the build number listed in the screen capture above.  There is a ton of gear on Fleabay and many of the items are ridiculously inexpensive.  I’d like to try and find something that is on the same Firmware version as my system. So, here’s my question…...if i find a unit that is on the same Firmware version as my system, will it be pretty straight forward to add it?  Thank you.

I have the Sonos app on my iPhone & iPad Pro. Last night when I went to use my App on my iPhone I get a blank screen on all screens. And on top it say Unable to connect to Sonos: Learn more. But I am still able to use the Sonos App on my iPad to control my music. Both are on the same wifi network. I can check in Settings > About My System and all my Sonos looks to be reading fine. The WM is 0 except for Move > 1. I have sent a diagnostic check. And I wanted to ask here before I try the several steps in the app for troubleshooting.So why is the app working fine on my iPad and not working on my iPhone?

Move - no blue light will work as it used too so no pairing

I quite happy using my Playbar for films etc. and intend to eventually buy the Sub.Can i use a pair of Play Ones, placed either side of my TV for music or can i do better with a pair old 3’s or even a pair of 5’s?  I’m setting up a TV/HiFi system in my new Mancave and I’ve read that i can’t have the 2 music speakers playing when watching films etc as they will lag?  Correct? Not too bothered if i can't but just want the best music sound, bang for buck. Thanks 

Hi why is it not possible to control the volume on my Sonos devices using my Galaxy watch 46mm? I can change tracks and see the artwork for the track playing. When I adjust the volume via my watch it has no effect on Sonos.I have set the Sonos app volume control to control via other devices but still no joy. Adjusting the volume on my watch only changes the media volume on my Samsung S7 edge. Is there a setting I need to change somewhere? 

The Android S1 controller app just updated. There is a new notification at the top of the screen saying “It's time to update to Sonos S2. You can schedule an automatic update or do it now. More information”. The notification is large, taking up about 10% of my phone's screen. There is no option to close this notification, unlike previous similar ones. I have decided I want to retain the S1 app and not update to S2. I only use Sonos to play local files from my NAS and have zero interest in any additional features. I previously understood that this is fine; the FAQ regarding the controller says that customers can continue to use the S1 Controller app if they so choose. I've been through all the app menus I can find, but cannot see a way to disable this notification. Does anyone know if there is an option to do this somewhere? Changing the app’s Android notification permissions doesn’t address this problem. Ideally I could permanently disable these notifications: I'm aware of S2 but don't

Attempting to add WRCH FM 100.5 to SONOS  & Favorites on a S1 Controller, not successful, using Manage: Add Radio Station https://www.audacy.com/wrchhttps://www.radio.net/s/wrchAudacy, formerly Entercom, Not Listed in “ Add Music Services “Other stations listed with Audacy work OK,such as 1080 WTIC, but favorites show station as Radio.com StationNext step is ?  

Hello,I have two “Polk Audio Patio 200” outdoors hooked on a Sonos Connect. It covers one area of the yard really well. I have another area of the yard that I would like to cover, only a few feet away from the left Polk speaker. We can hear the music but I'd have to crank it up high, which is not cool for the neighboors.The simpest idea would be to extend the speaker wires out to a third speaker, but part of me tells me it's a stupid idea:I'd only get the left side of the stereo (which might be acceptable- I don't expect high audio quality there, I already have indoors for that). The sonos amp would have to power two left speakers with the same output vs one right speaker. I could also get 2 new speakers so at least it's even on each side. I am pretty much posting here for someone to confirm it is stupid…If so, then what are my options? I could get a standalone Sonos, but Sonos don't do outdoor speakers (It's out of the rain but don't know how long a Play One would survive outside) and

Just picked up a WD MYclloud Home NAS. I loaded my music on the WD My cloud. When I went to play the songs from the Sonos 1 controller, I noticed that there a lot of songs that were not properly categorized by Artist and Album. It lists the tracks as unknown artist and album.It seems like the metadata is missing.  My music files were moved from my iTunes folder where it is saved by Artist/Album/Song title. The folder/files on the NAS look exactly like they do in the iTunes folder.It looks like it is happening with all my iTunes files that are MPEG audio files. I am using the S1 controller. Any one experience this and have a solution? Thanks!

I have two Sonos One speakers.  One in the office and the other in living room.  When I turn on a Sonos station (e.g., Sirius XM) with the Sonos app, I get sound from the living room speaker but not the office speaker.  I then have to tweak the WiFi settings to get a connection where the office speaker has sound.  I have to do this every time I start up the Sonos speakers and it doesn’t matter which station I am trying to connect to through the Sonos app.  It gets a little tiresome!If I start up a station using the station’s own app such as the Sirius XM app (not the Sonos app), then when I connect the Sonos speakers they both have sound.Why do I have to keep tweaking the WiFi settings to get sound from the office speaker when using the Sonos app?

I've been living with lip sync issues (audio behind the video) since I got my Playbar about a year ago but I finally decided to do something about it. After multiple conversations with Sonos support and the LG's support people (they kept blaming each other for the audio delay), I decided to email Sonos' CEO about the issue. After a few hours, I got a reply back from him, CCing a team manager who was going to look into the issue. We scheduled a call and he had me send various diagnostics to him. He said that the engineering team was going to investigate and get back to me. A week later, I got an update. He told that they are still working on the issue. He also said that only one other person had reported the same issue (I assume that means that only one other person with an LG TV). So, if you're having audio delay issues and you've tried all other troubleshooting, reach out to Sonos support and have them look into it. If it helps you might mention my reference number, which has already

Hi, I have a SONOS amp with 4 Monitor Audio C165 speakers connected. Prior to getting this setup in February 2021 I used Spotify premium, however I realised that Tidal appeared to offer consistently higher quality audio and even master files of some songs. In my naivety I signed up for their highest package thinking it would give me the best quality(not considering whether human ears can pick up on the differences between the higher quality files). Since researching the subject this last week, it seems clear that SONOS cannot reproduce the rates required for the master files. In short, my question to more experienced SONOS users and technophiles, is what streaming service is most suitable for wireless playback through the SONOS app?

Hi new here...excited to try Sonos.

Hi there, I have Arc + Sub + two One SL as surround in my living. All devices are in the same group called living. This works well for watching TV. What I wanted to do is to create a second group with only the two One SL + the Sub to be used when listening music in a normal 2.1 mode.  Is this something doable and if yes how? Many thanks in advance.C.

Hi, Bought an Arc speaker together with Sub Gen 3, everything are connected except the sub have no sound. Already follow all the instructions from the previous comment yet not solving the problem. Kindly advise the next step. Thank you.

Hi guys,I am waiting to get my hands on the Sonos Arc when it becomes available on the 14th of May (Eastern Europe), looking to create a 100% Sonos Home Theater setup.My living room is 25sqm and the distance to the tv is 3.5m. Main use: 85% movies, 15% music. I was thinking of getting the ARC, Gen3 Sub and 2x One SLs; The surround speakers would sit to my left and right.I do have a few questions though:Would the Sonos Five improve the experience greatly in order to make it worth the extra money? Can I get and use also 2x Sonos Fives as dedicated front L/R speakers + the ARC in front of the TV + Sub + 2x OneSL for surround?  How many speakers can you connect in total to the ARC? can I make it 7.1.2? or 9.1.2?  How well does the speakers deal with bass? My room has poor acoustics and the bass from the subwoofers is amazing when sitting directly in front of the tv but 100% absent when moving elsewhere. I couldn't find a better placement for the old subs in the old HT systems I've had.Look

Sonos S1 on iOS 14.4. Sonos S1 app has a persistent “It’s time tp update to Sonos S2” message that doesn’t go away. How do I clear this message?

new owner of arc and sub.im blown away by the sound and older yamaha receiver and orbs are out of here. tv is located in den and now looking to add some sound to my living room/ dining room. whats suggested ? and do i need one or two speakers? thanks

Hi all, A client of mine has to install an audio system in the basement floor of his house where an indoor swimming pool is located. The room is aprox. 10 meter x 6 meter (32 ft x 16 ft) which part half is occupiedby the pool. My idea is to install 2 Sonos Five in the two corners and in the middle on Sonos One to let him to control the system by voice.What do you believe? Is it too much? 2/3 Sonos One are enough? Thank you all,Ago

I have a Sonos Amp driving my home theater along with a few different Sonos speakers throughout the house. When I play music, they’re all grouped together and sound amazing. When I’m watching TV, the other speakers need to be turned down or muted or it creates a pretty bizarre echo as the dialog is slightly out of sync. Every time I sit down to watch TV I’m in the Sonos app muting other speakers.Ungroup on Autoplay - this feature is ALMOST perfect. What I’d rather have is “mute other speakers on autoplay” so I don’t have to re-group things when it’s time to play music. Re-grouping takes a lot longer and requires a phone compared to setting volume quickly by tapping the speaker or using voice control.In fact, my perfect feature request is to remember volume levels for each source.Source switches to TV: 25% volume on Amp, 5% volume on all other speakers. Source switches to Spotify: 25% volume on all speakers.I manually do the two bullets above several times each day.Anyway, keep on keepi

I am trying to figure out a design that will work with primarily using line in for a turntable and music stored locally on my phone (occasional Spotify streaming too). I am new to the Sonos ecosystem and some things are still a bit opaque to me.For Sonos products that offer line in, I see there is the Amp, the Five, or discontinued Connect. I'm not sure what purpose the amp would serve for line-in though, since the Five also offers line in, is cheaper than the amp, AND is a speaker.Here is what I'm thinking for the setup: 1x Five (instead of the Amp), a pair of Ones, and the sub, and have this all be one group. May add a beam for the TV at some point. I'd likely get a $50 stereo mixer and have that go line-in to the Five. Phone with local files, turntable, maybe my DJ mixer, would all be connected to the stereo mixer that goes into the Five.Does that sound like an ideal setup or are there other things that I'm not considering? Listening environment is: Massive downstairs area, with kit

Anyone have an opinion on which setup is best for 50-50 use between tv surround and music: Arc w two Play Ones and the SubOr Beam w two Play Fives and the Sub  Thanks!

I know this isn't the first discussion about this, but I'm hoping I can get some fresh ideas. Ever since I purchased Arc I've had vocals pan to the left. TruePlay on/off and about a million placement/angle/seating changes to try and balance this out, to no avail. I know the center portion of the Arc has a tweeter on the left-center position instead of dead center. Is this the issue and as such can't be fixed? I assume this isn't a big issue if you sit far away but I sit around 7.2ft from Arc, can't move back or want to. I will mention that I have two walls in close proximity to the Arc. The left side speaker has a wall to bounce off about 1m closer than the right side. I remember from Beam that could make a difference. I am thinking of getting an extra fridge (regardless) which can act as a reflection surface on the right side, evening things out. Could this fix the entire issue or is it just the weird center tweeter location?  is anyone suffering from the same thing? Maybe has a tip h

When I do a song search while on the Sonos app with Spotify,  I will get only a few results and most of the time not the song I am looking for. When I do the same search directly on the Spotify app, I always get many more options and actually will find the exact song.  This is the reason I am saying Sonos App SUCKS.  After paying big price for the Sonos device, in my mind, this situation should not be happening.  (And please do not respond you need to subscribe to Sonos Radio...)