Spaces & Setups

Hi All,  My Sonos Beam has randomly started to make a beeping sound almost as if someone was hitting the mute button on/off in rapid succession. I’m a bit lost on what this could be? This even takes place when the TV is off.  I’ve tried restarting the device, changing my Wifi channel, unplugging as well as a different HDMI cord to the TV.  Has anyone experienced this before? 

I have a couple of old Sonos Play:1s which I used to run from the router via a Sonos Bridge. This stopped working a while back, so I now plug one of the Sonos Play:1s directly into the router. Is there anyone out there who has the Sonos wired product and a Sky Glass TV and if so, have they managed to get their Sonos connected to the internet and working? Many thanks, H

How can I get a purchase receipt for a product that I bought on the Sonos website?

Hi There, Just wondering would it be possible that i could get Dolby Atmos to pay from my Gen 1 Sonos Beam while connecting it to a Sony A90J. Planning to connect Apple TV 4K that support Dolby Atmos too direct to the TV while the Sonos Beam is connected to eArc port. If yes what setting do i need to set to get this to work. 

Hi all,I have set up Sonos throughout my house (Arc + Sub, then One’s throughout the house).One of my rooms has a Harman Kardon Aura Studio 3. I don’t want to get rid of it, as it is stil a very nice sounding and well looked-after device. It doesn’t support Airplay though (only aux + BT). I’d like to add it in to Sonos system so it can be part of the house generally. While a relatively expensive solution, is it possible to do the following?Get a Sonos Port Run a RCA out from the Port, to a 3.5mm aux in on the Aura? (using a RCA to 3.5mm cable)All the answers I can find online relate to the Port bringing much “fuller” systems into the mix, and I can’t find anything that would seem to apply here.Thanks in advance!

Hello to all,Hoping someone can help me with this - I have a decent turntable going into stereo fives and then a number of ones throughout my house. All going through my wifi. I run Google points re a mesh system as I have a large house and one router/ point isn’t enough. Also - where I have the turntable and two fives are at the opposite end of the house to where I have my cabled internet. This works fine for normal streaming of tv and internet needs, but something isn’t happening for my Sonos system.My question relates to the Sonos Boost and will it fix my issue. If I buy one I have to hook it up at the opposite side of my house to the turntable and fives because that is where I can plug in an ethernet cable so it has to stretch that far out.Also, can I have multiple Boosts. I have bought a three point pack from Google for my Mesh, can I do something similar with Boost or will I be confusing it all?Thanks in advance everyone - Robin

Greetings’’ Everyone  How many Sonos speakers we can connect  from Sonos App at one time ?Can we connect upto 22 or 32 speaker with different zones speakers like One SL , One Gen , Move or Five , we can do mix an match.  Please suggest. 

Have as part of my Sonos equipment thr old Sonos Amp that controlls speakers outside.  My problem is i have to be in house to control outside speakers.  Iphone wont connect to Sonos outside. How do i fix this.

My Sonos Beam volume control (controlled from Sky Q remote and TV remote) stops working after 5-6 hours. Strangely, I can still control the volume from the Sonia app on my phone.  Anyone have any answers as to what the problem could be? Thanks   

Buenas tardes, solo para saber si alguno tendra la experiencia de usar este divisor como alternativa al HDFURY ARCANA para poder sacar sonido dolby atmos desde mi televisor antiguo o desde un dispositivo como Chomecast  

Hi all,I have just moved into a new home and want to get a Sonos Sub and either Beam or Arc to improve my TV audio. I don’t mind paying the extra for the Arc but am worried it might not agree with my room shape with some of the surround effects. Ceiling height is standard at around 8ft, but we are in a room which has been made open plan and we are using half of it for TV/Sofa so while it’s almost perfect square on 3 sides, the left side walls are a lot further away. Will this cause issues with the sound? Have attached a rough sketch of the room shape.Thanks for any help!  

When watching my Sony Tv and listening to the sound through my sonos arc i can control the volume level up or down , by using the appropriate buttons on the TV  or Virgin media Tivo box remote and that works fine.However, when playing music through my sonos arc from, for example Deezer, i can only adjust the volume up or down by using the sonos app on my phone, whereas until recently, I have been able to also control the music volume using the appropriate buttons on the TV and virgin media Tivo box remotes.I just spoke to a Sonos technician/ engineer and he said that the TV and virgin remotes cannot control the volume of music on the Sonos arc and that i must use the app to control the volume…… even though my system has worked like this ever since it was brand new ( maybe 2 years or so old). OK its not a major issue and i can control the volume on the app, but it used to be so much more convenient to adjust the volume using the \tv or virgin remotes.I cannot understand why this has sto

At WWDC’21 Apple announced opening up Siri to third party hardware, are there plans to integrate this and make it an option for voice assistant just like Alexa and Google Assistant?

We have enjoyed the sonos amp with two wired sonance speakers out back for years...now we’ve extended our space with some chaise lounges on the far side of the pool, and a small game area in the far corner of the year.  You really need to crank the music up under the covered patio to hear it in all corners of the yard.  I’m thinking either two roams, or two moves, or one of each so that we can hear the music in all corners of the yard.  What’s the best combo?  Or is it something else?  Thanks!

Hi,Do you know if it’s possible to connect SONO ONE speaker directly to the electricity power and not on a plug ?We would like to have the speakers set up on the wall and if possible, we would like the cable to go directly into the wall to avoid having a plugThank you,Loic

I have a Sennheiser RS 185 RF wireless headphone system that I have enjoyed for years. As my wife and I are on different sleep schedules, this solution has saved my marriage.Recently I added a new Sonos Arc, existing subwoofer and 2 Sonos One speakers to my TV. The TV and all Sonos components are working fine. However, except for a couple evenings(out of 2 weeks), I have been unable to get sound from my headphones. I installed and charged new batteries and added a new optical cord, but still no sound. Sonos support said that they cannot help because their components are working, and Sennheiser tells me there must be interference from the new changes that is causing the problem. Can anyone help? After buying the new Arc I can’t afford a divorce lawyer!

Hi there,I bought a Sonos Arc directly from Sonos over a month ago at the start of May. I’ve noticed today that there is a dent in the front housing on the Arc, and I’m not sure where or how it has come about. I’m worried this is a defect in the build quality.I’ve attached some photos I’ve taken - would be great if I could get some advice.Thanks. 

why is s1 app not working right any more if you put your system on it turns on says some think in welsh then just keeps saying tunein but if i sellect the station on the app i have to sellect play every where i dont really want to upgrade to s2 as i will loose my play 5 from my system thanks 

I see that you recommend 10W for the Roam, but how much can it handle? Would a 60-75W be too much? If that is not too much would the Roam change alot faster with 75W or is there a point when more watts would not mean faster charging?

I recently purchase the following:ArcSub Gen 32 x One SL speakersI have set up the system as per instructions BUT I am slightly confused with regard to a stereo pair and/or surround speaker set up. Which would be the best listening experience. The App doesn’t seem to show that the 2 x One SL speakers are a stereo pair and I can’t seem to be able to change or set up. Any ideas ?

Hi all, Long time user, occasional poster. I'm toying with the idea of installing some Sonos speakers in the bar/workshop area at the bottom of my garden (roughly 15m from my house, and it seems heavily resistant to any wireless signals).I currently have a relatively large Sonos set-up IN the house running on Sonosnet with a boost plugged into my router. I have tried just putting a speaker in the bar and hoping for the best, but alas, it is a no go. My question is....if I were to run an ethernet cable from my router in the house to a network switch in the bar, then subsequently hardwire those speakers, would it work?? I get there's STP implications so the switch would need to support that, but beyond that is what I suggest feasible? I've done some searching on here, but nothing seems to answer my question specifically. Thanks in advance, all!!

Hi all, looking for help please.I’ve temporarily connected my Beam Gen 2 tony LG C1 through eArc. All works as it should. The Beam will normally stay in a facility room, but wanted to test the functionality before I dive deeper into Sonos.Took a while to get it to connect, these is a well-discussed issue with this.The issue is that I don’t always want the sound to play through the Beam, and want it to stay on the TV speaker for basic day to day viewing. I prefer to use external sound sources for something specific, like watching a movie and I want a bigger experience.When I select TV speaker in the sound output options on the TV, after 3 or 4 seconds it reactivates the eArc connection and plays audio through the Beam. If I deactivate the CEC link on the LG, it reactivates it. I’ve turned off TV Autoplay in the app.I have a couple of questions: - Is there a way of permanently disabling any automatic reconnection or activation of the sound bar, so it only works on command? - Is there a w

I have an LG TV OLED C1 connected via HDMI ARC to my Sonos Beam, which has worked perfectly. Since recently purchasing a Humax PVR box, sometimes the audio will not play through the Sonos when the Humax box is in stand-by. If I try to turn the TV volume up or down, I get a ‘mute’ icon appear on the TV screen and no sound is emitted from the Sonos.When I use the Beam app on my phone to try to fix the issue, it tells me that a device is interfering with the communication between the TV and the Beam. The only solution that seems to work is to remove the HDMI cable (that comes from the Humax) from the port in the TV, change the TV audio settings to ‘internal volume’, re-connect the Humax HDMI cable and then switch the TV audio back to ‘external device HDMI ARC’.There must be a more straightforward fix. Any ideas, anyone?

Hi all , can I just ask which of these formats is best , you folk will know I'm sure ! Multi channel pcm 5.1 is with eARC on and DD + 5.1 is with ARC on , both using Amazon Prime, thanks  

Hey Guys,I have an Arc with Sub and surrounds and have recently added a Nintendo switch to the setup. I own a PS5 too but the way Nintendo powers down is different to Sony PS5 in the way that PS5 automatically restores my TV source to the last played screen before turning on the console. Nintendo switch on the other hand, asks to choose the Source. Does anyone know what source Input does Sonos Arc use on a Samsung Series 8 TV ( TU8000) ? I see Sonos and Sonos Multimedia server as two of the options in my TVs source input that refer to the Home theatre.