Spaces & Setups

I’ve been using Sonos and controlling it from my phone for over 1 year.  last week I receive a “netwrok problem detected” error when “I sign in to use new features” on the bar at the top of the app or when I check for updates in system updates.  I run an iPhone XR with iOS 13.2.  The Sonos is up to date.  The Sonos app runs correctly from other iPhones in my house.

I have the Beam working via HDMI on my TV and when I switch in my headphones to connect to the TV via Bluetooth, it works initially and TV says disconnecting Anynet+ device (the Beam) but then it seems to immediately reconnect the Beam and so not allowing me to switch to the Bluetooth headphones. Any ideas on how to get this working without having to switch Anynet off and on in the menu all the time? My Samsung is a 2015 UHD model.

When I open the app and start up music from my Itunes library, only a couple of my speakers kick in.  It takes a minute or two for all of them to kick in.  Is this a normal lag or can it be fixed?  Thanks 

Hi. I’m new to Sonos. I was looking forward to playing Bbc iPlayer UHD content with Dolby atmos. However it seems that iPlayer only sends out pcm stereo stream?

I think its time to sell my Sonos set up.I have 9 Play 1 and a boost. I’ve tried everything multiple times for so long now it’s driving me round the bend. Used to work ok with SkyQ router (14mb) when I disabled 2.4 and gave each speaker a static IP. Then it started playing up. Six months of that and I changed to BT Smart Hub 2 (150mb). Even worse even after router update. I have a small, new 3 bed detached. The router and boost are ceiling height  as central to the house as possible but Sonos still refuses to be stable, constantly losing a room or part of a stereo pair.There are just too many variables coming into play to make this system worth bothering with.

I have a large library of original CD files ripped onto my hard drive and in Apple Music (formerly iTunes) The files are all in lossless format. I have (4) Gen One Connect Amps.  What is the best and highest fidelity way for me to connect the Mac and Sonos?

I have just replaced a Seagate NAS which worked well for 6 years. I used it to create a music library for sonos and also backed up a few photos.  I replaced it with. WD My Cloud and have mixed feelings about this. I am having to use the app to play the music and cannot seem to find which address to use to find the music library. The app categorises the music poorly and does  not even display the alphabet down the right to enable you to find artists , tracks or albums. I have used iTunes to download almost all of the music. I am also having trouble with the format of the file due to this. I saved all my uploaded music on an expansion drive. When I am putting this on the mycloud it will not play any that hare WMA files but only MP3 . It will not seem to play WAV files which is often the case for download codes.  Wishing for my seagate back, although I hope I can resolve these things. I can upload the CDs to make sure they are on MP3, but these all worked fine before.Any ideas.

Hi I have an q70t Samsung plugged into a playbar via optical. Tv remote controls volume when tv is switched on but doesn't work when tv is off (and music is playing) Please help?        

What is the best way to go about pushing Sonos or another 3rd party vendor to make a sleeve for the Roam. With no hooks or ability to to carry, it is far less convenient than other portable speakers like the UE Boom. Love the speaker but this is a crucial function for most ways that we use this type of a speaker. Thoughts?

Hi what TV 55 inch works best with Sonos Arc ?

I would very much like to see an enhancement added to the controller app, especially for the desktop.There are at least two functions I would like to see the elimination of the pop up confirmation: Update Music Library Now, and, Clear Queue. There could be others but they don’t spring to mind at the moment.My suggestion is to add a setting that would be referenced when the two functions mentioned above are used. I would describe it as an expert setting. When set to expert mode, those annoying pop up confirmations would not be presented. The end result would be a 1 button click experience where either the music library would be re-indexed or the list of items in the queue would be cleared.My thought would be to add another high level item in the Settings list after Additional Usage Data. Call it Expert Settings. When selected, the right side would present controls like those of EQ: a label “Expert Setting for:” then a drop down with a list containing “Library Update” and “Now Playing Qu

I have a LG nanocell tv which will not connect to my soundbar with the optic cable. I have reset the speaker 

I can’t figure out the simple task of waking up to my whole home sonos audio system.  It seems like if anyone watches TV or any device ungroups, which obviously both happen daily in normal use, I can’t get an alarm from all speakers.  Also, I obviously need to set different speakers to different volumes for an alarm.  Simple stuff, what am I not seeing?

Hey Guys- I am looking for an outdoor Alexa enabled speaker. The kicker is I need it to stay outside and be plugged in outside. Any thoughts on how to pull this off. Both the Roam and the Move seem to have indoor charging only. Thoughts?

When playing DTS audio from my OPPO 203 BluRay , I get multi PCM 7.1 but then the vocal sound is outputted at the rear speakers. It wasn't like that prior to the recent update. Anyone can help ?

Hi all,After selling my HT AVR, dolby atmos speakers, sub, cables etc i bougt a Sonos Arc and 2 One SL’s for surround. Also Sonos Sub is on the way. The TV and movies are okey with this set up, also i think that after my Sonos Sub arrives it will be better then my old HT system, besides physical heights but not a problem.  Actually i liked the sound of Arc with OneSL’s when listening music. Only Arc is rubbish for music but with One SL’s it sounds good. The details are nice without sub and i know that after Sub every thing will change about mids, bass and details.But i still have a pair of Dynaudio Special 40’s on sale and honestly i am missing them. And thinking not to sale them, buy  a Sonos Amp and drive the SP40’s with the Amp as a stereo set up. Also i could connect my turntable. As most of you know, Dynaudios loves continuous power. SP40’s are 6ohms and handle up to 200w. Sonos Amp gives 187.5w per channel at 6ohms.  My main thought is, how will Amp perform with SP40’s? The sound

I just wanted to give SONOS some props for the continual evolution of its HD Radio service. From adding monthly (sometimes twice a month) updates with themed stations, new stations, special event stations, curated stations and even just tweaking and adding stations that fill gaps between different stations, I am getting more and more out of your offering every month. So thank you, keep up the great work and I look forward to what’s next each month and what more you can do with the service. Now you just need to offer a reduced annual rate instead of just monthly and the ability to listen to it via Bluetooth on our Move and Roam speakers. Thank you!

Dear Community,I’ve to admit that I’m now struggling deeply about a decision to take, and I hope your advices will help me to go forward.I’m trying for years to combine a good HT sound system with a beamer, and simultaneously have a good Hifi system. The reality is that it is very difficult to mix 2 types of systems together:- a good « classical Hifi system (preamp/streaming, amp, 2 LR speakers, cabled)- A HT sound system with surround, etc- A beamer, and not a TV.It seems obvious to use a AV amp for the HT system and beamer, but it has to be connected to the Hifi system to use the speakers, and it doesn’t offer the surround sound, without cabling rear speakers, which isn’t a solution in my context.BUT… if you take profit of the very good quality of the hifi system, you need to manage the volume separately, and to have decent HT system, you need to provide a center speaker. Not counting the remotes for the amp, the preamp, the AV amp, the TV and ATV, the BD player, etc. A nightmare, at

Getting frustrated already with my new purchase Sonos home theatre package. The centre channels are a nightmare to get right with no volume control for the speakers on the sounbar. Will this ever be fixed?

Hi all,I’m about to become a new Sonos user and looking for some advice on how best to integrate a pair of wired passive speakers (Dynaudio Evoke 20s) into the Sonos system.My choice seems to come down to either (1) buying the Sonos Amp; or (2) buying the Sonos Port plus a new Hi Fi amp.The store that is helping me is suggesting option 2 on the basis that it will produce better sound.  The amp they have recommended is the Rega Elex-R, with the comment that the speakers will sound better “with the extra power”.From what I can tell (and I am new at this), the Sonos Amp looks to have plenty of power.So my real question is: is there any benefit spending more money on Option 2 … whether in terms of sound quality or (perhaps) functionality?I don’t mind spending the extra money if it will produce a better result, but also don’t want to be dumb.This is for the main music listening area in a new house (no TV required) and it will be primarily streaming services (Spotify or Tidal), although I ma

Can we please get some View options? This player is anything but a “mini player.” I don’t need or want to see all those options, or all that blank area there. It is super frustrating that I can’t make that window smaller. I would like it to minimise into something that showed only What’s Playing, Play/Pause/ FF, & RW. Anyone else? Thanks!

Hello Everyone , Can anyone please help me or suggest me the easiest solution : I am trying to setup Beam as centre and One SL as Surround Speakers , but every-time when I try to setup the messages appears on my phone screen -  1st message -  (Adding Surround - this may take moment) and 2nd message - (There was a problem adding your surrounds check the network connection and make sure your products are powered on). Please suggest me what should I do ?? Please Note : I have reset the setup many times Please Note : I have reset my phone many. times Please Note : I have checked all the softwares they are updated on all devices  waiting for the best and fast solution on the same.   

Sonos has stopped working with my Synology NAS because NTLMv2 is not supported. Can pressure be put on Sonos?

Twice in the last month my sub & both rear speakers have disconnected.  Instead of listing the sub & two speakers are listed with "?".All I can do is disconnect them & reattach them.Both times it was right after the Android app updated. 

I have searched for this in various ways and haven’t found a solution. When I am on Sonos app on iPhone, I am trying to control individual volume of a room when grouped. I touch the volume slider for the group and the individual rooms will reveal themselves above the group slider. Before I can slide volume of an individual room, the sliders collapse back to the group volume slider. They pop up, I try to quickly select the slider for a room but over half the time it collapses again before I can make a change. I have tried on different iPhones and an iPad with same problem. The desktop on my iMac works fine but sometimes I need to adjust individual room from iPhone app.I have restarted app multiple times, deleted app and reloaded, restarted Sonos system, and so far nothing fixes the problem. Please help.