Avid Contributor I

5.1 setup keeps unattaching

11 replies
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Twice in the last month my sub & both rear speakers have disconnected. Instead of listing the sub & two speakers are listed with "?".

All I can do is disconnect them & reattach them.

Both times it was right after the Android app updated.

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Corry P

Sonos Staff

Hi @rcrh

Is this issue still happening? If so, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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