I agree with having separate controls for adjusting the volume of the voice assistant.

The speaker in my room stays in the same position. I might stay in the same position as well, but depending on the current volume level the voice assistant mutes the current music and then either talks to or SHOUTS AT me.

Especially with radio stations, you might have to first increase the volume a decent amount before hearing anything. The assistant though doesn't take into account how "loud" something is playing but at which volume level.

Please introduce an optional setting to set the voice assistant to a user-defined fixed volume level!

Has this been fixed yet? It should be logged as a bug and not a feature request. P1 priority critical bug. 

Really a shame, I have three Sonos speaker sets around my house, (plus a pair of roams) and regrettably cannot use Sonos Voice Control, BECAUSE IT IS WAY TOO LOUD!  When a voice assistant (from just one room) can be heard in multiple rooms of a house, but the music is limited to the room intended for use then obviously, there is something that needs to be fixed.  Sonos is my “goto” for audio.  (And I switched from that name that everyone billed as the top of the rock when Sonos came out with the play1’s, upgrading to the latest and greatest in subsequent product releases).  However, this one downer regarding the voice assistant volume setting is such a disappointment.  I can only hope that Sonos takes their premier audio expertise and the wishes of its users to heart and does something “for us” as loyal users of their product and eliminate the frustration that exists.  I know I will never use the voice assistant feature until it gets fixed, but of course I do continue to enjoy the premier quality of the music that the speakers provide to me.  

Agree! Sonos, please add this feature. I’m gonna skip the voice assistant until then. 

Same problem here. Bought 2 Era 100s at Christmas and the Voice Control volume is significantly higher than the Spotify Connect and the BBC Radio Streams and the News Broadcasting stream volumes. It’s not the recordings… I’ve tried it on a wide range of music. Recent grime albums and seventies folk are all quieter than Voice Control. It doesn't matter which Voice Control - Alexa and Sonus both scare the neighbour’s cat unless I drop the volume before calling the activation word… this is not a great experience.

Observations -

• Alexa VC changes volume while talking. it’s not stable.
• The Sonos App Volume Limit behaves weirdly.  It doesn’t cap absolute volume, instead it scales volume down.  There are differences between the apps when I do this... I can’t be sure but I think the volume drift occurred when I first set this to 37%.

The thing is unusable at the moment - please can we have an update?

DS

I had a similar problem with the Sonos One. Rebooting the device helped me, I think the software gets stuck in the ducking mode sometimes, which is when the volume lowers when taking a voice command. Then you later increase the volume to an acceptable listening level again but the voice assistant chimes and responses don't get ducked, resulting in those being at blasting volumes.

My era100s paired with a beam started doing this recently as well which I hope a reboot will fix that as well. Close to max volume on the speakers and music doesn't get nearly as loud as they did upon first installation.

Users have been waiting over 3 years for independent volume for Voice Assistants 

Yup. Still waiting and still disappointed.

I came here with the same question thinking that since this thread is so old there was a solution . Is it possible to only turn down the voice assistant?

Same problem. Voice of Sonos assistant is way too loud. I’d like to be able to control the volume.

I’d like to be able to stop it to answer every time when I ask too add a song to my library or when I say I don’t like a song. The bip is enough to know the request was understood.

ADDING TO THE THREAD.

Alexa + Giancarlo have given me PTSD.

I know Sonos has their hands full but holy moly the voice control volume is utterly ridiculous.

This has been marked as solved by @Corry P but this is not solved.

The Sonos voice response should be entirely configurable, and we should be able to turn off vocal answers and change the volume.

How come such an elaborate product is still lacking such trivial functions?

Hi @Jaxxx666 

This topic is not “Marked as Solved” - there is no way to do this on the Sonos Community.

Instead, the topic is marked as having a Best Answer - please do not take it as anything other than it being the best answer that is in the thread to the question asked in the opening post.

As for why this request has not yet been implemented, I do not know.

I hope this helps.

Hi @Jaxxx666 

Thanks for pointing that out - I’ll see if I can get the wording fixed, as you won’t see that wording elsewhere (or so I hope, anyway).

I think the thread is answered - the Voice service is linked to the device volume, same as other VA’s and the matter has been put forward as a ‘feature request’.

On top of that, Sonos are unlikely to announce the outcome, until the feature is implemented. Not that we will ever know if it will be.

On the scale of things, I don’t believe there is that much of a ‘call’ to change the way the voice assistant works at the moment, compared to say the online requests to fix some missing things in the new Sonos App, like queue management, for example. 

It’s a case that the request has been put forward and now it’s a matter of waiting to see if the feature may get implemented.

Thanks @Jaxxx666 

We’ve changed that now. I have wondered for a while where people were getting the idea that Best Answers were solutions, and I think we just found out. You have helped improve the Community!

It’s not like we don’t pay enough for the product to get top notch development!

Get the solution implemented or get bead reviews.  

The volume of the voice assistant on the Moves was fine till a few days ago. Now it's so loud that I can't use them at night except through the app. The heck, Sonos!? Never had this problem with the Amazon Echo products around the house and so now I'm seriously thinking about swapping the bedroom Moves for the Echoes in the kitchen. Sort it out, lads.

What the F is going on… voice response is so loud on Google or Alexia or Sonos…. And no way to fix it … this is crap. Try lots of the above and nothing works….Hopeless Sonos 

Hi @ciogga & @Lukestar 

If the relative volume of your Voice Assistant(s) as compared to the speaker’s own volume has changed recently, then I recommend performing a reboot of the device(s) affected.

If that does not help, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

Same problem here with both Voice Assistants (Alexa & Sonos)

Feels like this has got even worse recently on my Era 100 for both voice assistants. Please Sonos, sort this out with an independent volume control, or even standard volume. Anything but shouting as that makes it unusable currently!