No Chromecast support - Returning product

64 replies
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1 lost customer. Sure there are others. I realize losing 1 person as a customer is no big deal. But I'm sure there are others. For the price - really should have most common streaming platforms. Billions of Android users. Lost opportunity. Anyways, just my 2 ¢

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H

hawkiAuthor

Incidentally, as an Android user who feels absolutely no need for Chromecast, I wonder what you want to do with it that you cannot do without it?

I think that some people just want to cast from their phone, but I have it as my fall back position if I need to stop using the Sonos software.

It has the advantages that it doesn’t have the Sonos limits on tracks/store and will play hi-def tracks without a problem - I use a CCA into a Play 5 line-in.

Am I correct in thinking Google discontinued the CCA quite a while back? Perhaps that less-than-ringing endorsement of Chromecast for audio purposes from its owner has been a factor in Sonos’ reluctance to implement it??

Disagree - extra $5-$10, you can cast video as well, so what the point of it anymore. I have a CCA as well, it's great. But only audio, not both.

H

hawkiAuthor

The irony is that, for only a few dollars/pounds, the OP could have popped a Chromecast dongle into a spare HDMI port and piped it through to their Beam.

But that ship has already sailed...

Unless I want to watch a game, while listening to music?

H

hawkiAuthor

Nice discussion on hear. But if you don't have Bluetooth (common and understood by most), Chromecast (available literally on billions of devices), AirPlay 2 (they do think they're the Apple of speakers) and any other proprietary casting software at their price point when literally they're a software speaker specialist, their being narrow minded and they'll fail eventually. Will just leave it at this

https://www.engadget.com/sonos-2020-legal-and-competition-challenges-173005771.html

ratty

The irony is that, for only a few dollars/pounds, the OP could have popped a Chromecast dongle into a spare HDMI port and piped it through to their Beam.

But that ship has already sailed...

Unless I want to watch a game, while listening to music?

An interesting but slightly contrived post hoc rationalisation.

R

ralx

Contributor I

I recently sold all my Sonos speakers (1 x Play 5 and 3 x Play 1) plus decided not to buy the Arc and the Sub.

Instead I got a Chromecast compatible sound bar with subwoofer, 3 new Nest Audio and a Google Home Max. They all work beautifully as a whole home sound system where I get to Cast from different services directly and mix and match which ones I want to play. Sure, the sound quality may be one step below but they still sound great, work a lot better than Sonos for homes with Android devices and it’s a lot more straightforward for everyone to understand how to use them, as they can just use their favorite app instead of being forced to leave their app and open the subpar Sonos app to search for their music.

Sorry but Sonos is wrong to leave out a big portion of potential users by implementing only Airplay and not Chromecast. Your speakers are not that good to offer a subpar experience and still pretend to sell users your expensive hardware.

J

John B

I recently sold all my Sonos speakers (1 x Play 5 and 3 x Play 1) plus decided not to buy the Arc and the Sub.

Instead I got a Chromecast compatible sound bar with subwoofer, 3 new Nest Audio and a Google Home Max. They all work beautifully as a whole home sound system where I get to Cast from different services directly and mix and match which ones I want to play. Sure, the sound quality may be one step below but they still sound great, work a lot better than Sonos for homes with Android devices and it’s a lot more straightforward for everyone to understand how to use them, as they can just use their favorite app instead of being forced to leave their app and open the subpar Sonos app to search for their music.

Sorry but Sonos is wrong to leave out a big portion of potential users by implementing only Airplay and not Chromecast. Your speakers are not that good to offer a subpar experience and still pretend to sell users your expensive hardware.

That is a perfectly valid choice for the way you want to use the system. I have no use for Chromecast so I am happy to stick with Sonos for the better sound quality. Each to their own. I am sure Sonos will introduce Chromecast if and when they think it will improve the bottom line, or improve it more than other developments.

(FWIW, as an Android user I already have Chromecast functionality on Sonos, as it is built into my Nvidia Shield, which I use with my Arc. At least I think I have that functionality - I haven’t actually tried.)

I am sure your new system works well as a whole home system - that is why Sonos is suing Google for infringing Sonos’ wireless multiroom patents.

R

ralx

Contributor I

I'm not lawyer and I don't have personal interests in any of these companies, if Google is really infringing patents that's for a judge to decide. I only can say that they allowed me to have a more usable system than Sonos so they're doing it better, having patents is not enough to have a good product, you have to work to make it constantly better and more accessible for everyone or someone else will do it and that's what's happening here.

bockersjv

Local Superstar

Good luck with Google. They drop systems and features at their whim. Just found out my Google stored photos are next on their hit list.

I suppose it’s part of the match towards subscription services by every company😳

Ken_Griffiths

Good luck with Google. They drop systems and features at their whim. Just found out my Google stored photos are next on their hit list.

I suppose it’s part of the match towards subscription services by every company

Also see this...

www.theverge.com/2020/12/14/22175243/google-home-max-discontinued-smart-speaker-support

R

ralx

Contributor I

Good luck with Google. They drop systems and features at their whim. Just found out my Google stored photos are next on their hit list.

I suppose it’s part of the match towards subscription services by every company

So you’re buying expensive Sonos speaker and don’t want to pay $1.99/month for 100GB of cloud storage? I pay the 2 TB for $100/year and works flawlessly with my Google Photos, no issue here paying for services that really work well.

Good luck with Google. They drop systems and features at their whim. Just found out my Google stored photos are next on their hit list.

I suppose it’s part of the match towards subscription services by every company

Also see this...

www.theverge.com/2020/12/14/22175243/google-home-max-discontinued-smart-speaker-support

Yes, they stopped selling the Google Home Max, just like Sonos stopped selling old products, but I can still use the Google Home app to group my Home Max with all my other speakers (I even had some Harman Kardon mixed in that worked fine but it was too bassy for my needs) and everything still works with any of my apps just like usual, I can’t say the same for old Sonos speaker that can’t be grouped anymore with new speakers on “S2” (or whatever it’s called)… "The pot calling the kettle black" some people would say.

Feel free to makes this a competition but in the end the issue here is that Sonos sucks big time with non-iOS devices and they don’t deserve any money from the millions of potential customers using Android devices.

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