Skip to main content
December 13, 2020

No Chromecast support - Returning product

1 lost customer. Sure there are others. I realize losing 1 person as a customer is no big deal. But I'm sure there are others. For the price - really should have most common streaming platforms. Billions of Android users. Lost opportunity. Anyways, just my 2 ¢

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

64 replies

Lyricist II
December 30, 2020

Hi,

So I just purchased the Sonos 1 (Gen 2) assuming it’s compatible with Chromecast. 

I have a projector that has the new Chromecast TV plugged into it. The projector has a horrible sound so I used to have a Bose speaker connected to the projector via Chromecast TV. 

Chromecast TV has bluetooth integrated in it. Is there a way to connect the Sonos speaker to it and use it as an output for the sound?

December 30, 2020

No I don't think there is. But the Sonos One is designed to be purely for music, not AV applications.  

You should consider a Sonos product that is intended for AV applications (although even they are geared more to TV than projector but it's doable). 

Lyricist II
December 30, 2020

Hi John,

Can you please tell me which Sonos products are intended for AV applications? 

ratty
December 30, 2020

So I just purchased the Sonos 1 (Gen 2) assuming it’s compatible with Chromecast. 

There are so many flavours of technology. I never assume anything. I study the specs. 

December 30, 2020

Hi John,

Can you please tell me which Sonos products are intended for AV applications? 

The Arc, the Beam and the Sonos Amp.  Also tne Playbar and Playbase if buying used.

melvimbe
December 30, 2020

Yes, they stopped selling the Google Home Max, just like Sonos stopped selling old products, but I can still use the Google Home app to group my Home Max with all my other speakers (I even had some Harman Kardon mixed in that worked fine but it was too bassy for my needs) and everything still works with any of my apps just like usual, I can’t say the same for old Sonos speaker that can’t be grouped anymore with new speakers on “S2” (or whatever it’s called)… "The pot calling the kettle black" some people would say.

 

 

Googled killed the Home Max after only 3 years on the market. That doesn’t really stack up well with Sonos speakers that traditionally have longer lives than that.  The issue regarding support and compaitbility with other speakers in the system is still yet to be seen.  Yes, Home Max still works with other Google speakers and is supported, but Sonos has never stopped support of devices immediately after they stopped selling them either.  The old speakers you’re referring to stopped selling years before Max even went on sale, and didn’t get relegated to S1 until Spring 2020.  Your comparison is just silly.  Wait 5 years, and if the Home Max is compatible with speakers releases in 2025, then you might have a point.  

 

Feel free to makes this a competition but in the end the issue here is that Sonos sucks big time with non-iOS devices and they don’t deserve any money from the millions of potential customers using Android devices.

 

Because it doesn’t support chromecast?  Not sure how you’re drawing this conclusion.

Danny
December 30, 2020

@jmak Bluetooth really isn't good news for AV audio anyway. To get decent audio for your movies you will need to use a switch of some sort. 

For example, if you had a Playbar then you would need an HDMI switch / audio extractor with optical out. 

Your Chromecast  TV device would go in the switch input, run HDMI from switch to the projector and optical from switch to Playbar. 

Yes it means some cabling, unless you use wireless HDMI,  and I am not sure how reliable that is.

December 30, 2020

@ralx . Your suggestion that Sonos sucks for Android users presumably implies that Airplay is vital for most iOS users of Sonos? Despite the fact that until a couple of years ago there was no Airplay on Sonos? Of course, iOS users do need Airplay to play music stored on their phones, for which Android users have 'on this device '.

You seem to believe that casting device audio is important to lots of Sonos' target market. As an Android user I can play Internet radio, stream my choice of music and other audio services, play my own music stored on a network drive or my phone. With my Arc I can listen to surround sound with Atmos. The sound quality is excellent and that is important to me.  SonosNet makes my large system rock solid.  Yet according to you, Sonos sucks because it doesn't have Chromecast (for which I have no use)?

I shall let others be the judge of how sensible that opinion is.

I wish you luck with your new system, which clearly meets your needs better than Sonos. I much prefer what Sonos offers. Each to their own.  I do not think that the system you prefer is inferior because it doesn't give me the best mix of features for my needs. So why do you think Sonos 'sucks' because it doesn't suit you?

Contributor I
January 7, 2021

Not having chromecast is irritating. Seeing complain about that is not. Thanks.

Lyricist III
January 30, 2021

Hi @hawki, Thanks for reaching out, and welcome to the community. We appreciate your feedback about having Chromecast with Sonos. We'll make sure that we'll pass this on to our engineering team as a feature request. Rest assured that we'll try our best to improve your experience with our Sonos products.

If you have other questions about your Sonos products and services, feel free to reach out.

Pathetic response and customer service from Sonos. I too am looking for alternatives to Sonos. In this connected world we live in...Sonos is an island!