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Tips for new Sonos owners


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Setting up Sonos for the first time? Here are some tips to get you started.


1. Download the Sonos app.

You’ll need the app to set up and use your new Sonos system.

2. Set up your Sonos system.

Setup is easy, just follow these steps or watch our video.

3. Add a music service.

Sonos supports all your favourite streaming services.

4. Add your music library.

You can also listen to your own library of music files.

5. Set up Alexa.

Bought a Sonos One or Beam? Here’s how to start controlling your system with your voice.


Did you run into problems or do you have more questions?

This community is full of answers. You can search or ask your question to the community.

You can also scroll further down in this topic to know more about...
Getting the most out of your Sonos System.
Amazon Alexa.
Tips for solving common problems on Sonos.
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Useful tips on how to get the most out of your Sonos System.


Using line in

More information on using line in on your Play:5, Connect, or Connect:Amp.

Get to know the Sonos app

We have some tips on how to get the most out of your Sonos system.

How to Trueplay your speakers.

Here's a guide on Trueplay and its benefits.

How to set up a Sonos Home theatre

Walk through the setup with either new speakers or an existing system.

Explanation on wired and Wi-Fi setup

Are you curious about the difference and benefits?

You can always search for more tips or ask your question to the community.
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Amazon Alexa specific information


Setting up any Amazon Alexa device with your Sonos system

Setting up a dedicated Alexa device need you to take some additional steps outside of the Sonos app.

Setting up Amazon Alexa directly on Sonos One or Sonos Beam

Alexa on Sonos One and Beam also require you to log in to the Alexa app.

Alexa voice commands on Sonos

Once you’ve got Alexa running, you can try some of the many commands to control your music. "Alexa, play radio in the kitchen".

Help and tips for Amazon Alexa on Sonos

Need more information on tips on how to get more out of Amazon Alexa on Sonos?

Solving issues with Amazon Alexa on Sonos

Help to some of the most common challenges.
Pro-tip: Light on: Mic on - Light off: Mic off.

If you have more questions, or require further information, you can search or ask in our dedicated board for Amazon Alexa on Sonos
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Tips for common Sonos problems

Running into challenges with your Sonos system? Here you'll find solutions to some of the most common problems.

Check the status of the most popular music streaming services

Streaming music to Sonos requires the streaming service to be operational.

Have you changed router or router settings recently?

Your Sonos system need some assistance to find the new network.

Sonos system isn’t found when opening the Sonos app?

First make sure you're connected to the correct network with your controller device.

Audio playback is stopping or skipping?

Tips on how to get back on track.

What is wireless interference and how do you reduce it?

Any bulky metal items nearby your router or your Sonos equipment?


If you’re still not able to get your music playing, here are three simple steps that you can try.


1. Reboot your router

Reboot your router by unplugging the power cable for 10 seconds and plugging it back in.

2. Reboot your Sonos players

Starting with any Sonos products that are wired to your router with an Ethernet cable, unplug the power for 5 seconds and then plug them back in.

3. Quit and reopen the Sonos app

Force quit the Sonos app and reopen it.

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