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looking to get started with sonos
Question

hi! i'm looking for some advice: i'm thinking to get a few sonos:1's to put in the living room and kitchen, which would usually but not necessarily always be playing the same thing. then i'd like to...

Lost connection to system after latest update

Installed update and have lost connection to my system. The playbar connected to the tv plays when the tv is on but otherwise I have lost access to three play:1s and a play:3 and as far as music is co...

Is it just me ......
Question

Apps, cr100 and basic ease of use - it seems that sonos is trying to make my life difficult I have about 16 zones and hav added various player over the years - have had the odd network issue now and t...

Beam-connected TV has audio skipping in other Sonos zones

I recently replaced TV soundbar with a beam, in part so when listening to TV news I could group with other zones, e.g. living room, and listen to the audio. That seemed to work well at first. The o...

1 of my paired sonos 1 speakers is not playing
Answered

my speakers have been playing fine but then 1 stopped playing. The light on top is still white and I can use the controls (pause, play, volume) but no music. I tried unpairing and resetting them up an...

Not possible to delay update

My wife was in a hurry to change the radio channel and started the Android app and it went straight into system update mode. And she could not find any way to get around it to change the radio channel...

Alexa, Play Deezer

Starting today, Deezer is now playing to Sonos with Alexa! Deezer offers over 53 million tracks at your fingertips. You can enjoy songs selected from their library, or enjoy an almost endless select...

Can't Repeat A Track Using Sonos App with Amazon Music Service, Discrepant Functions with Alexa & Sonos App???

I'm sure this has been asked a thousand times, but I can't find it under the search menu. I just got a Play:1 and in discovering more about just using the Sonos App, I was listening to a station that...

SONOS jumping mid-song on an Ipad
Answered

When I am playing songs on my iPAD to my SONOS Play1 it will switch to the next song in the middle of the current song. This started happening a month or so ago and I thought it might have been relat...

Help! Sonos Connect and Bridge Issue (Caused by Update?)

For the love of all that is holy.... HELP!!! I have a bridge plugged directly into my router and then have a Connect in another room plugged into my received to pump music throughout the house. It's...

Audible on Sonos

Starting today, Audible is now available on Sonos! You can now play from Audible on Sonos using the Sonos app or directly to Sonos players using the Audible app. Later this year, you’ll also be able t...

What's going on with Sonos?

I've been a Sonos customer for almost 4 years now. I started with a Sonos Connect:Amp and loved it so much, I continued adding components (2x Play:5, 3x Play:3, and a Sub - have been considering 2x P...

New Update "you need to add players"
Answered

Hi I have downloaded the latest update for my sonos app the 7.3 and when I try and open it reads " YOU NEED TO ADD AT LEAST ONE SONOS PLAYER TO GET THE MUSIC STARTED" This is when I have already gone...

Updating Controller

After updating my controller, I lost connecting to my Sonos. How do I get the connection back. Controller is saying I must at least one player to get started. Does not make sense to me. Can anyone...

Re-Connecting Sonos with a new router

I have a new modem/router and Sonos stopped working. First it lost access to my itunes library, then it could not handle an update, then I started getting messages that there was no Sonos to connect t...

Music is frequently cutting out

Long term sonos user with several components Music is frequently cutting out, mainly on "living room". Also when using controller on Iphone or desktop, music cuts out. Have done several "all system...

Sonos One Volume Issue

Recently the volume on my Sonos One is very low and will not adjust. The only way I can get the volume to work correctly is to unplug unit and plug it back in. I have had the unit for almost a year...

Never experienced something so unreliable as sonos.
Question

Every single week if not more often I have problems with the sonos system to connect to Apple Music. the radioservice work but as soon as I want to play something from apple music I get the error mess...

New WiFi Router not recognizing all my Sonos speakers
Answered

I recently added a new router to increase my speed and WiFi range in my house. I have two Sonos One and 4 Sonos Play 1, plus a Sonos Sub. The first paired Sonos Play1 speakers are inside my bedroom. T...

Sonos app Hang or crash on android Pixel 2

Sonos app hangs. Have to reboot my phone to get it to work again. I've had my device for several years using with various android phones. Currently I have a pixel 2 phone. Will hang several times...

Cannot get sub to connect to Playbase

I just bought my Sonos system and I cannot get past connecting the Sub. It started out with the flashing green light. The connection attempt just kept ending in an error. Now the sub will only flash w...

Annoying high pitch noise from brand new Playbar???

Probably been asked loads of times but I’m 2 days into owning a Playbar, all I seem to hear is a high pitched noise coming from the unit at all times. It’s not a loud noise but it’s started to get ann...

Songs dropping out

After nearly two years of problem free use, today songs started to drop out to the point that i can't get past about 20 seconds of any song. Background: New router set up last week, no issues occurred...

PC App won't connect to music services but iOS does

My windows desktop app will not connect to any music source except my "sonos favorites" and my iPhone and ipad have no problem with any music services. This problem only started today. My anti-virus...

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app. You’ll need the app to set up and use your new Sonos system. 2. Set up your Sonos system....

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