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Alexa response volume level


You have closed the topic on “energetic Alexa”, but the issue persists. I am up to date on all devices as well as iOS Mac OS software and the fact that Alexa response volume cannot be adjusted separately is something to be addressed. I had to switch off Alexa support on Sonos and went back to echoes. While watching a movie using airplay for example requires a rather high volume level on speakers when used with LG tv unit that is not connected to the ARC sb. Sometimes volume has to be set around 50, and when Alexa responses it’s blasted ok after turning off the light o asked it to at full volume is a serious issue when using devices at night. I am mostly up at night cause I live in Warsaw but work with teams in the US remotely while coordinating Lab work locally in Poland and I am mostly up till 6 am and sleep half of the actual day. 
 

Please, consider adding a feature to separate notification / response volume from the streaming audio volume or at least fix the Alexa volume level being much higher than the volume even at lower levels.

 

thank you, will appreciate feedback.

Best answer by Corry P

Hi ​@Lexie Ziel 

Welcome to the Sonos Community!

Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

You can also add your voice to this recent, similar thread:

 

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4 replies

Corry P
Forum|alt.badge.img+18
  • Sonos Staff
  • 8585 replies
  • Answer
  • March 24, 2025

Hi ​@Lexie Ziel 

Welcome to the Sonos Community!

Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

You can also add your voice to this recent, similar thread:

 


  • Author
  • Contributor I
  • 7 replies
  • March 24, 2025

Thank you Cory. Have a couple of suggestions since it’s probably best time to figure out where the app is going.
Take care!


Corry P
Forum|alt.badge.img+18
  • Sonos Staff
  • 8585 replies
  • March 24, 2025

Hi ​@Lexie Ziel 

I re-read your first post and realised I did not address something:

Lexie Ziel wrote:

You have closed the topic on “energetic Alexa”, but the issue persists.

It is only the forum topic that has been closed, not the support ticket for the particular issue reported there. The topic was merely closed due to inactivity, and it’s status bares no relation to the status of our investigation into the issue (which continues). I will open up the topic again, however, as I see no harm in doing so, and, as you rightly state, the issue has not yet been resolved so should still be open to discussion.

Please also note that this separate volume control for Voice Assistants has been requested for many times over the years, though I do not know the reasoning for why it has not yet been implemented. It is the same for Google Assistant and Sonos Voice Control - perhaps it is thought that too low/high a Voice volume would just produce more technical support requests. Or, perhaps our contracts prohibit it. I really do not know, but my own guess is that if it were going to ever be implemented, it already would have been before now.

I hope this helps.

 


  • Author
  • Contributor I
  • 7 replies
  • March 24, 2025

I see. That clarifies things. Thank you! 


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