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Web app doesn't show album art


Album art from my personal library displays fine in the mobile app, but not at all in the web app. Is this a known bug or is there a solution?

Best answer by controlav

This is a limitation of the web app architecture.

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11 replies

controlav
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  • Lead Maestro
  • 7576 replies
  • Answer
  • February 1, 2025

This is a limitation of the web app architecture.


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  • Headliner I
  • 671 replies
  • February 1, 2025
Simon_96 wrote:

is there a solution?

Upload your personal library into an online music service, eg Apple Match, the web app will get the album art directly from the the uploaded files, even if its been customised.


controlav
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  • Lead Maestro
  • 7576 replies
  • February 1, 2025
craigski wrote:
Simon_96 wrote:

is there a solution?

Upload your personal library into an online music service, eg Apple Match, the web app will get the album art directly from the the uploaded files, even if its been customised.

Or iBroadcast.com which has a free tier.


  • Author
  • Contributor I
  • 7 replies
  • February 2, 2025
controlav wrote:
craigski wrote:
Simon_96 wrote:

is there a solution?

Upload your personal library into an online music service, eg Apple Match, the web app will get the album art directly from the the uploaded files, even if its been customised.

Or iBroadcast.com which has a free tier.

Thanks! So once I upload my music library to iBroadcast, how do I get Sonos to use that album artwork in the web app? Do I need to add iBroadcast as a service? 


Ken_Griffiths
Simon_96 wrote:

Thanks! So once I upload my music library to iBroadcast, how do I get Sonos to use that album artwork in the web app? Do I need to add iBroadcast as a service? 

Yes, see attached example of my Sonos Home setup using the Sonos Web App on an iPad and the installed iBroadcast service… it shows the Art is working with that service once the local library has been uploaded to their servers.


  • Author
  • Contributor I
  • 7 replies
  • February 10, 2025
Ken_Griffiths wrote:
Simon_96 wrote:

Thanks! So once I upload my music library to iBroadcast, how do I get Sonos to use that album artwork in the web app? Do I need to add iBroadcast as a service? 

Yes, see attached example of my Sonos Home setup using the Sonos Web App on an iPad and the installed iBroadcast service… it shows the Art is working with that service once the local library has been uploaded to their servers.

Hmm, I was really excited by this solution until I saw this on the iBroadcast site: “The core, free service streams music at 128kbps.” 
So while it looks like a great way to see album art in the web app, it’s a really low-quality way to listen to music. Unless I’m missing a way to just use the art part of iBroadcast along with the playback quality of my own local library?


Ken_Griffiths
Simon_96 wrote:
Ken_Griffiths wrote:
Simon_96 wrote:

Thanks! So once I upload my music library to iBroadcast, how do I get Sonos to use that album artwork in the web app? Do I need to add iBroadcast as a service? 

Yes, see attached example of my Sonos Home setup using the Sonos Web App on an iPad and the installed iBroadcast service… it shows the Art is working with that service once the local library has been uploaded to their servers.

Hmm, I was really excited by this solution until I saw this on the iBroadcast site: “The core, free service streams music at 128kbps.” 
So while it looks like a great way to see album art in the web app, it’s a really low-quality way to listen to music. Unless I’m missing a way to just use the art part of iBroadcast along with the playback quality of my own local library?

Well Plex is perhaps another option, but in that case, same as iBroadcast, you might need to pay for the service to get the higher quality audio.

Otherwise I guess it’s a case of using the Sonos App locally, or instead remotely over a VPN server/client connection - I know that the Softether VPN server platform and a connection from an iOS device using L2TP over IPsec will allow this remote connection to work okay (obviously with an SMBv2 (or higher) link in the Sonos App to a local library share).


controlav
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  • Lead Maestro
  • 7576 replies
  • February 11, 2025
Simon_96 wrote:
Ken_Griffiths wrote:
Simon_96 wrote:

Thanks! So once I upload my music library to iBroadcast, how do I get Sonos to use that album artwork in the web app? Do I need to add iBroadcast as a service? 

Yes, see attached example of my Sonos Home setup using the Sonos Web App on an iPad and the installed iBroadcast service… it shows the Art is working with that service once the local library has been uploaded to their servers.

Hmm, I was really excited by this solution until I saw this on the iBroadcast site: “The core, free service streams music at 128kbps.” 
So while it looks like a great way to see album art in the web app, it’s a really low-quality way to listen to music. Unless I’m missing a way to just use the art part of iBroadcast along with the playback quality of my own local library?

You can pay them actual money for higher quality streaming. There are no free lunches, or cloud services for that matter.


  • Author
  • Contributor I
  • 7 replies
  • February 11, 2025
controlav wrote:
Simon_96 wrote:
Ken_Griffiths wrote:
Simon_96 wrote:

Thanks! So once I upload my music library to iBroadcast, how do I get Sonos to use that album artwork in the web app? Do I need to add iBroadcast as a service? 

Yes, see attached example of my Sonos Home setup using the Sonos Web App on an iPad and the installed iBroadcast service… it shows the Art is working with that service once the local library has been uploaded to their servers.

Hmm, I was really excited by this solution until I saw this on the iBroadcast site: “The core, free service streams music at 128kbps.” 
So while it looks like a great way to see album art in the web app, it’s a really low-quality way to listen to music. Unless I’m missing a way to just use the art part of iBroadcast along with the playback quality of my own local library?

You can pay them actual money for higher quality streaming. There are no free lunches, or cloud services for that matter.

I’m aware. But given that my intent was to solve the missing artwork problem, not to find a way to stream my music library from the cloud, I’d be paying for something I don’t really need.


  • Author
  • Contributor I
  • 7 replies
  • February 11, 2025
Ken_Griffiths wrote:
Simon_96 wrote:
Ken_Griffiths wrote:
Simon_96 wrote:

Thanks! So once I upload my music library to iBroadcast, how do I get Sonos to use that album artwork in the web app? Do I need to add iBroadcast as a service? 

Yes, see attached example of my Sonos Home setup using the Sonos Web App on an iPad and the installed iBroadcast service… it shows the Art is working with that service once the local library has been uploaded to their servers.

Hmm, I was really excited by this solution until I saw this on the iBroadcast site: “The core, free service streams music at 128kbps.” 
So while it looks like a great way to see album art in the web app, it’s a really low-quality way to listen to music. Unless I’m missing a way to just use the art part of iBroadcast along with the playback quality of my own local library?

Well Plex is perhaps another option, but in that case, same as iBroadcast, you might need to pay for the service to get the higher quality audio.

Otherwise I guess it’s a case of using the Sonos App locally, or instead remotely over a VPN server/client connection - I know that the Softether VPN server platform and a connection from an iOS device using L2TP over IPsec will allow this remote connection to work okay (obviously with an SMBv2 (or higher) link in the Sonos App to a local library share).

Thanks -- Plex is indeed an option, but like the other options, it adds a layer I don’t really want. And since Sonos is discontinuing availability/support of its desktop apps, that just leaves the web app -- even for local use, AFAIK.


Ken_Griffiths
Simon_96 wrote:
Ken_Griffiths wrote:

Well Plex is perhaps another option, but in that case, same as iBroadcast, you might need to pay for the service to get the higher quality audio.

Otherwise I guess it’s a case of using the Sonos App locally, or instead remotely over a VPN server/client connection - I know that the Softether VPN server platform and a connection from an iOS device using L2TP over IPsec will allow this remote connection to work okay (obviously with an SMBv2 (or higher) link in the Sonos App to a local library share).

Thanks -- Plex is indeed an option, but like the other options, it adds a layer I don’t really want. And since Sonos is discontinuing availability/support of its desktop apps, that just leaves the web app -- even for local use, AFAIK.

Not sure when the desktop controllers will disappear - I guess you could use iTunes and AirPlay perhaps?


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