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Mike H
Retired Sonos Staff
June 10, 2025
News

The Sonos Ace is getting a big update!

Related content:Software
  • June 10, 2025
  • 50 replies
  • 4389 views
The Sonos Ace is getting a big update!

Hey everyone!

 

I wanted to create a separate post to announce a big update that we have been working on for a long time.

This one goes out to our Ace users, be they using it exclusively as a pair of bluetooth headphones, or with our soundbars.

 

Now some of you have asked for a few features that I know the team has been working hard on implementing, some even before Ace was even released!

 

Here are the highlights for Ace in update (3.9.7):

First the two big ones!

  • TrueCinema. It’s finally here!
    • When using HomeTheater swap, TrueCinema adjusts the audio to better match the acoustic properties of the room so it sounds like you’re not wearing headphones at all.
    • One of the engineers was showing this off at a few events I attended last year, and back then it required a laptop, and about 30 minutes of complete silence to let him work and tweak everything. Now it takes just a few seconds to complete the tune!
  • Multiuser TV Audio Swap. This is one of the features I remember most people asking about when Ace was released “Why can’t I connect two Aces to my soundbar?” Well now you can 😉

 

And the rest:

  • Adaptive ANC - an improvement over Ace ANC that improves performance for people wearing glasses or other facial obstructions that compromise the acoustic seal.
  • Side tone. When on a phone call and using ANC, a portion of the user’s voice is fed back into the headset to provide a more natural speech.
  • High quality call audio using the latest in audio codec technology
  • Improved donning detection.

 

The app also will behave differently when you have Ace connected to it.

  • Firmware update notifications will inform the user, via the app, when there is a firmware update available for their headset.
  • The Ace product tour will describe the new Ace features, after a user performs an update.

 

There are three requirements for users to get access to the Sonos Ace feature enhancements:

  • Requires the latest version of the Sonos App (version 80.22)**
  • Requires the latest system/player updates on the Sonos App (version 85.0-65270 or higher. More information on how to update here.)
  • Requires Sonos Ace to be connected to the App, and then once connected requires an Ace update (version 3.9.7 or higher).

** These will be available starting on June 10th, and please note that Sonos app releases are rolled out over the course of several days. You can check for updates in your iOS or Android app store to download the latest version of the app when it’s available. On Android, the latest App and System versions may take 2-3 days after release on 6/10, to become available.

 

Want to know more about what was in the app and player update? Head over to the post we dedicated to talking about it.

 

We would love to hear what you think about these updates, let’s have a chat in the comments below 👇

 

50 replies

AjTrek1
June 11, 2025

My experience with the updates.  Overall Excellent!

I think it’s helpful to set the stage with the following information as an FYI..

Wi-Fi 7_Mesh Network

  • ASUS RT BE96U Routers x 3
  • Wired Backhaul

Devices 

  • iPhone 15 ProMax_iOS 18.5
  • iPad Pro 13 inch_iPadOS 18.5
  • Samsung Galaxy Tab A9+_ Android UI 7.0 v15 (testing unit)

Sonos

  • 31 Units
  • Ace Headphones x 3

Sonos Updates

  • iOS v80.22.33
  • Android v80.22.28

I updated iOS first. As expected, I had to run the update twice as all units did not update on the first pass. A total of five (5) units failed to update. However, as I said that was nothing new given my Sonos has 31 units. For you math wizards that’s approximately 16%. 😅

Upon checking Android no updates were required (they were already applied). I assume it read the updates applied during the iOS update. Just a guess. Maybe a Moderator can provide a better explanation. Surely, Android isn’t smarter than iOS. 😅

One issue that people have complained about is disappearing “Alarms”. FYI, my alarm remained intact on both iOS and Android after the update. Nothing was lost.

I’m paraphrasing in this next part. A member stated that during their update (on iOS) the pop-up that appears; indicating “update status”, seemed to be stuck and/or not showing any information. It also could not be removed by swiping down from the top.

I had no such experience. Although, I can say that when the pop-up shows the “update status” it is static and cannot be closed by swiping down, short of closing the app. I would not recommend that unless the pop-up remained static for an overly extended period (which would be a judgement call).

I have three (3) sets of Ace Headphones. Upon updating the first set the update seemed to stall. I existed the update and started over. Ironically, the app reported that the Ace was up to date. I ran it a third (3rd) time to be sure. All was/is well!  Updating the other two Ace headsets went through without a glitch. FYI, the current Ace version is 3.9.7.

One last note of interest (for some). I have a pair of Roam 2’s that are off-line until needed. I powered them up and placed them on my network. I opened the app and checked for updates. The Roam 2’s were found and the app indicated an update was required. The update ran without a glitch!

So, that’s it. All-in-all the update was a pleasant experience with nothing that I would deem requires attention by Sonos. Your milage may vary depending upon your network and age of Sonos equipment. *

 

* Sonos that is pre-Bluetooth Low Energy (BLE) certified may have a slightly different experience. JMHO…but what do I know? 🤔

Together Everyone Achieves More = T.E.A.M.
Contributor I
June 11, 2025

I wonder if there are plans to update the Aces with Bluetooth LE Audio at some point..Technically the Ace’s support BT 5.4 so it should have the hardware to support it! 

Airgetlam
June 11, 2025

Not sure there’d be any significant advantage…which perhaps is to say my understanding of BLE itself is pretty short distance, when compared to regular Bluetooth, which is also relatively shorter than WiFi. Just not as short as BLE.  Would be fine if you kept your headphones within a foot or so of the BLE device…something I rarely do. 

Bruce
Contributor I
June 11, 2025

Oh, from my understanding, BT LE Audio is a newer codex and has a host of possible features. One is a higher bitstream and much lower latency. Not about short distances. 

 

https://www.techradar.com/features/what-is-bluetooth-le-audio-the-next-gen-wireless-connection-explained

Enthusiast I
June 11, 2025

I’ve tried 3 times now to get the update to install but every time it reaches 100% and the Ace restart, I get the error message telling me to make sure I keep them connected to my phone. It’s as if the restart is causing them to disconnect and not complete the update. 

Any help with this would be much appreciated!

I got that as well. Just keep selecting, Try Again, and it should work.

Also did the same thing when updating speakers in the house. I just closed the app, opened back up, tried update again, said all was complete.

Would say, go figure. But it’s the Sonos App. I’d be more surprised if it worked way it should.

Airgetlam
June 11, 2025

Thanks for that link to the interesting article!

And it caused me to go look this up:

https://en.wikipedia.org/wiki/Bluetooth_Low_Energy

which suggests the range is the same. So I was wrong about my assumption. 

So, I’ll support your request to include it, if possible, with the realization that Sonos rarely indicates in advance what they plan on including. ;) I’d assume to keep competitors at bay, mixed with the ‘well, we tried to do it, but couldn’t make it work’ possibilities. 

Bruce
Contributor I
June 11, 2025

Yeah, the Bluetooth group isn’t great at naming, haha. It's soooo confusing. It's kind of like the HDMI group, there is a host of possible features a device could support under the latest spec. But LE Audio could be a game changer, well, at least for Bluetooth that is :p 

AjTrek1
June 11, 2025

BLE sounds great in theory. IMO the only products that would really benefit are the Move & Roam series and the Ace as they are battery operated and meant to be portable. 

Bluetooth in other Sonos speakers IMO is more of an extra selling point versus a core feature. They are primarily WiFi speakers first and BT second. Although there are quite a few in the community that would try to reverse that factor. Also, they require electrical current which means they are not portable in the strictest since.

Please  don’t misunderstand me. I think BLE is great though IMO  not something Sonos needs to move up in the development/implementation stage across the entire product line.

Together Everyone Achieves More = T.E.A.M.
Contributor I
June 11, 2025

Totally hear ya! Having BT in the Arc Ultra for example has been great for pairing for other devices that don’t support Airplay. Welcome addition for me at least. And agree not for all products but hopefully the Aces! I do know other headphone manufactures have said they plan to enable in some models but knows if they actually do.  

Airgetlam
June 12, 2025

Since the Bluetooth Low Energy discussion is off topic, I’d suggest a new thread. 

Bruce