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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97105 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Lyricist I
May 9, 2024

This app relaunch has not been great. I’ve had to reset and re-add my Sonos Roam. Now in the new app it’s asking me to sign in for a system update but I keep getting an annoying error message: “Sign in as system owner / The system owner must be logged in. Please log out and have the owner log in.” I am the system owner! How do I fix this? 

Lyricist I
May 9, 2024

New app doesn’t seem to work well with Sonos Roam speakers. They no longer wake up when opening the app, which is very disappointing. Please bring this function back!

Ken_Griffiths
May 9, 2024

This app relaunch has not been great. I’ve had to reset and re-add my Sonos Roam. Now in the new app it’s asking me to sign in for a system update but I keep getting an annoying error message: “Sign in as system owner / The system owner must be logged in. Please log out and have the owner log in.” I am the system owner! How do I fix this? 

Is the Sonos Roam your one (and only) Sonos product? If so, my thoughts are, that you may need a different Sonos Household (HH) stored under the same original Sonos account credentials. If it IS the case, you may need to create a HH/System first with the new App, but if you have other Sonos products already in the original HH, then you need first to be able to see those ‘other’ devices in the new App and then go onto add the factory reset Roam to that Household. It’s just not clear what steps you may have taken already at this stage. 

If you can’t resolve the issue you may find it easier to perhaps speak with Sonos Customer Care to sort it out. Here is their link:

https://support.sonos.com/s/contact

Hope that assists.👍

Lyricist II
May 9, 2024

When are you Sonos going to fix this absolute train wreck of an update? I have lost all of my playlists and most of favourite artists. Do something! NOW!!

Contributor I
May 9, 2024

Your should be embarrassed at at the complete horse poop you released. 💩

Bumper
May 9, 2024

When are you Sonos going to fix this absolute train wreck of an update? I have lost all of my playlists and most of favourite artists. Do something! NOW!!

    Couple of months at least. 

Lyricist I
May 9, 2024

This app relaunch has not been great. I’ve had to reset and re-add my Sonos Roam. Now in the new app it’s asking me to sign in for a system update but I keep getting an annoying error message: “Sign in as system owner / The system owner must be logged in. Please log out and have the owner log in.” I am the system owner! How do I fix this? 

Is the Sonos Roam your one (and only) Sonos product? If so, my thoughts are, that you may need a different Sonos Household (HH) stored under the same original Sonos account credentials. If it IS the case, you may need to create a HH/System first with the new App, but if you have other Sonos products already in the original HH, then you need first to be able to see those ‘other’ devices in the new App and then go onto add the factory reset Roam to that Household. It’s just not clear what steps you may have taken already at this stage. 

If you can’t resolve the issue you may find it easier to perhaps speak with Sonos Customer Care to sort it out. Here is their link:

https://support.sonos.com/s/contact

Hope that assists.👍

Thanks for the quick response. Wow, setting up a household seems complex -- for the 1 device I have (the Roam). I’ll give that a go, however, and see if it works. Thanks again. 

skullc
Prodigy III
May 9, 2024

Just had a warning on my iPad that my Sonos password was part of a data leak and to change it

i have not updated the application but I have changed my password odd this happened while this is going on

Network= livewire cpe pro 3 +eero 6 pro wireless
Bumper
May 9, 2024

Just had a warning on my iPad that my Sonos password was part of a data leak and to change it

i have not updated the application but I have changed my password odd this happened while this is going on

Was the password used on more than one service, something other than sonos?

skullc
Prodigy III
May 9, 2024

@Bumper 

ios password manager doesn’t approve of duplicate passwords I always use the strong password recommendation 👍

Network= livewire cpe pro 3 +eero 6 pro wireless