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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97101 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1674 replies

Local Superstar
May 9, 2024

@Kumar , for anyone to upgrade from this to S1, they need another Sonos device already running S1. Plus, the newer devices aren't able to run S1.

 

Assuming that this isn't a S2 upgrade, can’t people go back to S2 then? Or, is it an S2 upgrade, in which case they are sunk with Sonos, till Sonos swims again.

Speakers haven't updated, ‘just’ the App.  It's a version change.  If you are on iOS you're stuck.  If you're on Android you can remove it and sideload (directly install the App) the previous version. It's available from a few places and not generally recommended due to possible security risks - but that's the position Sonos have put users in due to their lies.

Contributor I
May 9, 2024

Just been forced to update the app on my iphone and ipad. Now nothing works. Spealers are not connected, bridge has disappeared, cannot play anything from the app and my music library has gone.

Is this usual for an app update?

How do i revert to the app that was working perfectly fine on Tuesday?

Lyricist I
May 9, 2024

C’est une honte !

Plus rien ne fonctionne, impossible d’appairer les appareils, les services ne fonctionnent plus.

Remettez l’ancienne App 16.0 en ligne et remettez vous au travail !!!

Local Superstar
May 9, 2024

How do i revert to the app that was working perfectly fine on Tuesday?

You don't, you accept the removed functionality or complain to them about why they have removed functionality.

Chromatic Producer I
May 9, 2024

@Kumar , for anyone to upgrade from this to S1, they need another Sonos device already running S1. Plus, the newer devices aren't able to run S1.

You don't need a device already running S1 - just a hard reset of the S1 capable device then a downgrade using the S2 option to downgrade.

You are however right that newer devices aren't able to run S1. There is a list of what can run S1 on Sonos Website (Google it).

busy trying to edit the queue
Local Superstar
May 9, 2024

@Kumar , for anyone to upgrade from this to S1, they need another Sonos device already running S1. Plus, the newer devices aren't able to run S1.

You don't need a device already running S1 - just a hard reset of the S1 capable device then a downgrade using the S2 option to downgrade.

You are however right that newer devices aren't able to run S1. There is a list of what can run S1 on Sonos Website (Google it).

OK, thanks for that, I really thought you did.  Ironically, another thing Sonos say they've removed in this update……..

 

Contributor I
May 9, 2024

Just a bit of feedback - like the overall layout but:

  1. When is the alram feature being returned to the app and
  2. In the interim, how can I return to the S2 app!!!!!!

Very surprised that an update has reduced functionality without prior warning

Lyricist I
May 9, 2024

so...just adding my voice to the countless comments about removing local / NAS search, disappointing - if I wanted to search Spotify I’d use Spotify.

 

One of the main reasons I use Sonos equipment is to access my 240Gb of personal music!

 

Cheers

 

Paul J

Enthusiast II
May 9, 2024

I still don’t know why my iPad Pro updated itself to the new version because I turned off auto updates in the app. My old iPad air asked me if I wanted to update when I opened the old version and I said no to that and it didn’t. At no time was I asked on my iPad Pro if I wanted to update.

I’m still confused about it and also gutted because there is no way that I wanted this new version on any of my devices.

 

Lyricist II
May 9, 2024

This updated app has rendered my system almost useless. All the albums and playlists I had setup no longer exist in it. The new search is terrible and if I go to the effort os trawling through my music library and add an album as a favourite the it still doesn't show up anywhere. In fact this update is mind-bogglingly bad. The only thing that's saved me from total disaster is that I also have the app on my tablet and I managed to get to turn off automatic updates before the damage was done.

The arrogance of Sonos is breathtaking. If they were so confident they should have given the app a new version, then glitches could have been ironed out and using the previous version would be easy.

So now I'm looking for alternatives,  does anyone know of any?