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Retired Sonos Staff
December 10, 2024
News

The New Sonos App and Future Feature Updates

Related content:Software
The New Sonos App and Future Feature Updates

The latest on the Sonos App

 

Update: May 8, 2025

 

See below for a run down of what's changed. If you'd like a look at what has changed over the last few months, check out our App Release Notes here, as well as our System (Player) Release Notes here.

This update was deployed in a Phased Rollout, this means that you may (or may not) get the update pushed to your system. Some iOS users have sidestepped this in the past, by going directly to the App Store and updating from there. If you still do not see the update, try refreshing the App Store by pulling down (as if you were refreshing a page) on the Account page that shows all your pending app updates.

Android users - my condolences, you will have to wait it out until it's pushed to your Play Store account.

Current app versions (Released  May 8th 2025)

Android - 80.20.33
iOS - 80.20.34

In this update:

  • Local Music Library: Queue Management You can now queue entire folders!

  • Ability to mute/unmute players in the Grouping Menu (Android) iOS coming soon

  • Recently Played on Home will now be hidden for guests and when logged out (iOS) Android coming soon

  • Bluetooth source device appears on Now Playing (Android)

  • Tapping the metadata on Now Playing will navigate to Artist Page (iOS)

  • Improved app launch time (iOS)

 

The latest on the Sonos Players:

 

This morning (May 6, 2025) we released a new player update in preparation for a feature that will come later.

Firmware Version: 85.0-64200:

  • Improvements to system responsiveness

    • This should be seen across all players! (Volume & Commands)

  • Fixed an issue that would produce System Not Found error when using Lutron integrations

  • Improvements to Arc Ultra volume control

Note: This update will be required in order to receive the next update. Don't sleep on this one!

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132 replies

jgatie
December 22, 2024

This is a business decision. Sonos wants to play the subscription card like the rest of em. I’ve been a sonos customer since the play:3 came out. I’ve always struggled with it. I decided to give Gen2 firmware a shot and wow, suckier than ever. I’m selling my Sonos gear. Great sound, horrible business model.

 

 

Sonos has clearly stated, both on this forum and in the press, that there are no plans to move to any type of subscription plan.  

 

Contributor II
December 22, 2024

The latest on the Sonos App from Nick Millington

 

Update: December 10, 2024

 

This is Nick Millington, Chief Innovation Officer, with another update on the Sonos app.

Over the past several weeks, we have been beta testing several features and fixes, with a particular focus on improving system setup and the reliability of adding new products, volume control and responsiveness, and Local Music Library search, sharing and stability. 

Our latest release, now available, includes improved music playback error handling as well as several fixes specifically for Android users: Group volume improvements, Album art for music library and support for users moving between multiple systems.

 

As we enter the New Year, we will continue our cadence of major and minor releases, focusing in particular on restoring Playlist Editing and Snooze Alarms, plus improvements to Local Music Library and overall responsiveness. We acknowledge that even as we have rolled out improvements to group volume, some customers continue to face issues with volume control as a result of connectivity issues between certain players and the app. We are committed to making significant improvements here in our upcoming updates. Likewise, we know our work is not yet done when it comes to improving usability of Local Music Library, and have heard your feedback around requests such as returning A-Z scrolling and improving queue management. We will provide further updates on this as soon as we are able.

 

As always, you can also view detailed updates on each new release, including today’s release as well as previous ones, on our Release Notes page. 

My Sonos system consists of an Arc Ultra and Era 300’s in my TV room, a Beam in bedroom, as well as a Sonos Port connected to living room speakers.

I had quite a bit of problems after updating latest system through the mobile app.  When complete, only my Arc appeared as part of system.  I had messages that the Beam and Era 3000’s had to be connected.  That worked fine for the Beam.  Then, when trying on first Era 300, it ended up giving me an error message repeatedly.  Rebooting did not appear to work.

After rebooting the second Era 300, it appeared as available, and I was able to re-connect it.  The other Era 300- the first one I tried to connect, did not appear. I re-booted it again, and then the two ERA 300’s appeared, as did their surround designation.

Since this type of component disconnection and difficulty in re-connecting had not occured for me prior to this, I am bringing this to your attention.

Thanks.

Lyricist I
December 22, 2024

Not sure how many people this will help but I have just resolved all my frustration with the Sonos app and my network, hopefully for good!

 

Just upgraded my soundbar to the arc ultra and my whole Sonos network crapped out the last two days. I was so desperate and irritated as I’ve spend over 10K in Sonos products, battled compatibility issues over the years from their original products, early adopter (went from loving the brand to wtf is going on with the company as I’m sure many of you have), etc. I’ve googled, spent countless hours trying to make things work.


Sometimes the system would work, other times I would bang my head on desks.​​​​​​​


Today, all is right in the world again, merry Christmas!

 

My solution and hopefully yours...I changed my wifi security protocol settings from WPA2 only to both WPA2/WPA3. Relaunched the Sonos app, and viola! All popped up immediately, no lag. All our speakers, rooms, and controllers work without issue now.  I use google fiber, the system settings are easy to find. Wifi settings should be easy to find, no matter the provider.


Anyway, I hope this minor easy setting change helps y’all out too! Cheers and happy holidays to everyone!

Contributor I
December 23, 2024

This is a business decision. Sonos wants to play the subscription card like the rest of em. I’ve been a sonos customer since the play:3 came out. I’ve always struggled with it. I decided to give Gen2 firmware a shot and wow, suckier than ever. I’m selling my Sonos gear. Great sound, horrible business model.

 

 

Sonos has clearly stated, both on this forum and in the press, that there are no plans to move to any type of subscription plan.  

 

3rd party operating your revenue. Never will I buy or endorse Sonos products. Have a happy holiday season; your business is going to hell. 

fullerscopes
Enthusiast I
December 23, 2024

This is a business decision. Sonos wants to play the subscription card like the rest of em. I’ve been a sonos customer since the play:3 came out. I’ve always struggled with it. I decided to give Gen2 firmware a shot and wow, suckier than ever. I’m selling my Sonos gear. Great sound, horrible business model.

 

 

Sonos has clearly stated, both on this forum and in the press, that there are no plans to move to any type of subscription plan.  

 

I guess people are reluctant to believe them. I wonder why?

Lyricist I
December 24, 2024

I havent been able to access my music library which is stored on a QNAP Nas properly for months now since the disastrous update in May but recently discovered that the sonos app for Windows 10 desktop works ie. I am able to access my music but even this seemed a bit buggy as I was getting dublicated albums/songs.

But - after scrolling through this forum, I saw some users recommending the Sonophone and Sonopad apps which my wife and I have now installed . Instantly! it found my library without me having to supply the path and credentials so obviously this was already correctly held somewhere in my Sonos system although the sonos mobile app made a pigs ear of it.  So my Sonos speakers have had a last minute reprieve from being dumped.

jgatie
December 24, 2024

I havent been able to access my music library which is stored on a QNAP Nas properly for months now since the disastrous update in May but recently discovered that the sonos app for Windows 10 desktop works ie. I am able to access my music but even this seemed a bit buggy as I was getting dublicated albums/songs.

But - after scrolling through this forum, I saw some users recommending the Sonophone and Sonopad apps which my wife and I have now installed . Instantly! it found my library without me having to supply the path and credentials so obviously this was already correctly held somewhere in my Sonos system although the sonos mobile app made a pigs ear of it.  So my Sonos speakers have had a last minute reprieve from being dumped.

 

If the 3rd party and PC apps can see your library and the official mobile apps cannot, it is because they use old methods of access which were phased out due to security issues.  You need to delete your current library and add it as a more secure SMB v2/v3 share.  See this link (and pay close attention to the “Share your music folder on the network” links: https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

Lyricist I
December 26, 2024

Because of the SONOS fiasco with the S2 rollout and software updates, I'll never buy a newer SONOS product again.

 

For all of those still experiencing problems, and you have the ability to "downgrade" (upgrade in this instance) to S1, I recommend you do so. Putting my speakers back to S1 instantly fixed all issues surrounding simple playback and volume changes. 

 

Having been gaslit on "local network issues", it is NOT my network, it's the appalling updates, rolled out with no apparent QA. Sort it out.

Lyricist I
December 27, 2024

As a long-time interest and first time buyer of Sonos products this holiday season, I’m extremely disappointed by the app. The speakers themselves sound great, but it’s so hard to use them with the service (YouTube Music) and method I want (voice via Google Assistant/Gemini) I’d settle for using Sonos Voice to run YT Music, but that doesn’t work and I can’t even select my Sonos speakers as a cast option from the YT Music app (like you can on Spotify) 

I know you’re in a years-long patent dispute with Google, but it’s the consumers who end up suffering for it. I wish you two would work out your problems and just let us consumers use the products we’ve already paid for!

Enthusiast II
December 28, 2024

First time post, long time user, and increasingly long-time sufferer of this latest app incarnation.

 

I think some of the following issues are mentioned elsewhere, but I am still seeing these issues with the Android app:

  • When I go to Sonos Favourites/Playlists/View All I can only see the first 70 playlists
  • When I use the search to look for an album in my Music Library, it returns all of the songs on the album rather than the album itself, i.e. to play the album I would need to individually add every song to the queue rather than just the album
  • When I go to my Music Library and select Folders, then locate an album to play, the three dots (...) option does not allow me to add the album or any of the individual songs to the current queue
  • When I play any track and keep the app in playing view (so you can see the album art), switch to a different app on my phone for more than a few seconds and then switch back to the Sonos app, it is no longer in playing view, and briefly says cannot find system before showing the home screen rather than the playing view
  • When I click on the volume bar and have multiple speakers in a group I can no longer select the volume for individual speakers in a group
  • I can no longer edit or create playlists
  • No longer have any widgets on Android

Really appalled by all of this. Not that it’s a factor, but having been singing Sonos praises to friends and family, all I seem to do now is apologise to my girlfriend for lumbering her with a music system that refuses to work!

Re: first point Sonos Playlists - I have only the first 50 or so out of about 100 on android too. First call to support team ever and the conversation that followed a diagnostic was directed at my wifi set up... yet the complete list appear on my wife's iPhone... 🤔