The New Sonos App and Future Feature Updates

Use SonoPhone or the old “orange” app as a workaround.  When you load your M3U playlist into the queue using those apps the queue will not duplicate your playlist.  When you look at your queue in the new app it will show the proper number of tracks.

Sonos needs to fix this.

So when does the update arrive that enables me to access my music libraries via the Sonos iOS app. My Sources only include my TV.  Before May, it used to work perfectly. After updating to the latest firmware, iOS app, desktop controller… access still denied. Remember when it was automatic by browsing and selecting it?  I want that back. Period.  P.S. My permissions and sharing are wide open.

About 5 months ago.  You will need to remove your current library and add it again as a networked SMB v2/v3 share.  See this link:

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

Pay special attention to the “Share your music folder on the network” section.  You must configure the share, unlike the old way of just adding a music folder. 

   I did that previously. When I updated the S2 controller on my wife’s newish iMac running Sonoma, that app found the existing libraries. I can play from the desktop controller but, the iOS app is giving the Access Denied hand of death. Continually. I’ll attach a couple of screen grabs to show how I set the network paths.

   Sonophone (the black background) has no issues finding it and playing the music; it was instantaneous just like Sonos used to be. The other is a screen grab from my iPhone. I’ve tried adding it in several times but no luck. My permissions are set to “Everyone” and I’ve applied them to the Sonos Family Room folder and all of its contents. I did take the step about a month ago to update the speaker firmware and desktop controllers and, as usual, the iOS app. Admittedly, I “do” hesitate to call Support as I don’t want to be unplugging and replugging speakers and the router for an hour+ when, IMHO, it’s a patch that Sonos should have released months ago. Just sayin’.

   Note: I run an old OS on the Bradleys share and, have deleted the iTunes library from my wife’s iMac. The Sonos Music Room is THE only library I’m concerned with.  Also, the Sonos Music Room folder resides on a Crucial X8 SSD and, I’ve checked with them to confirm that the SMB version is indeed set by the iMac. I can’t imagine a two year old iMac running a very recent OS would utilize SMBv1.

Isn’t a password required?

Yes but, for the sake of this post, I left that out.  Believe me, I’ve tried any and all options and triple-checked the iMac user name...etc.

https://en.community.sonos.com/controllers-and-music-services-229131/music-library-disappeared-6923969?postid=16829731#post16829731

Have you watched this video.  Unfortunately I don’t have Mac so I’m pretty blind on these Apple issues.

It used to be that I could do a search on Sonos, select an album, and then save it under Albums on Sonos.  Similarly, with Playlists and Songs.  So I had quite a lot of these which now I cannot see, play, add to, or edit!
Is that valuable feature to be returned to us, please?!

I have.  Thanks for the link though, McPac.

This is a business decision. Sonos wants to play the subscription card like the rest of em. I’ve been a sonos customer since the play:3 came out. I’ve always struggled with it. I decided to give Gen2 firmware a shot and wow, suckier than ever. I’m selling my Sonos gear. Great sound, horrible business model.