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Answered

Sonos Roam doesn't show up when trying to cast

  • October 27, 2023
  • 1 reply
  • 465 views

My Sonos Roam for the last few months won't show up as an option to cast on Spotify anymore. It used to work pretty well. It's already up to date and I have reset it as well as unlinked it from Sonos and Google Home but still doesn't work. The Wi-Fi ability works in the Sonos App when playing their radio but doesn't cast outside of the app. I can even pause/unpause with Google Home when it's playing music from Sonos app so it's definitely connected but the only thing it can't do is cast to any app (I've tried YT Music too). 

Best answer by Corry P

Hi @splashy 

Welcome to the Sonos Community!

Please try the following:

If these steps do not fix the issue, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.​​​​​​​​​​​​

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1 reply

Corry P
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  • Sonos Staff
  • 8646 replies
  • Answer
  • October 30, 2023

Hi @splashy 

Welcome to the Sonos Community!

Please try the following:

If these steps do not fix the issue, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.​​​​​​​​​​​​


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