Wondering if any suggestions for this new to me problem. Sonos Move is fully charged, white light, and connected to wifi. However when I press the bluetooth connection button the light flashes red for a number of seconds and then returns to white light. I do not seem to be able to connect to bluetooth. I have updated the Sonos software and rebooted it. Any other suggestions for resolution?
Best answer by Ken_Griffiths
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It sounds like a fault, but maybe just try toggling off, then on again, the ‘touch controls’ in the Sonos App and also reboot/power-off/on the speaker - if no joy after that, then it maybe best to submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.
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