I was using Airplay 2 to play sound to a Move, which was in the sun room along with other Sonos speakers. I tried joining the Move to the Sun Room, Kitchen, and Living Room Speakers, and the music would start playing on the speakers, then stop on all the other speakers, but continue playing on the Move. This happened several times when I tried joining them together. Diagnostic Report #254890345.
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Hi Simon B. I have a Sonos Move that I have been using with Aiplay 2 via my iMac for several months with no issues. Yesterday it stopped connecting or playing via Airplay. It shows up in the Airplay menu, with a checkmark, but no sound comes through the move. Other Airplay devices, Homepods, are working. I can connect via Bluetooth with my phone and that works fine. I have reset as new, updated firmware, reconnected to the WiFi network, but it still won’t play.
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Hi Simon. Thanks very much for your response. I just submitted a diagnostic report. The confirmation # is 136293910
I look forward to hearing back on any solutions you might have. IT’s puzzling, because it has been working fine up until now.
Thanks!
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Hi Simon. I just checked three other Macs. The Move will play via AirPlay from an iMac using OS 10.12.6 Sierra and iTunes, but will not work with my main iMac using 10.14.6 Mojave and iTunes, or another iMac and a Macbook using 10.15.7 Catalina and the Music app. The Move shows up in the Airplay list, but the checkmark changes to a - (minus) when I try to check it.
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