Portable speakers

Get help with your Sonos Roam, and Sonos Move

  • 1,262 Topics
  • 7,054 Replies
ratty
ratty
solved this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.  
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Ken_Griffiths
Ken_Griffiths
solved this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...
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melvimbe
melvimbe
solved this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
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1262 Topics

G
Guy ScheepersContributor I
asked in Portable speakers

Sonos Roam Qi charger

Hello,I have a question regarding my Sonos Roam Qi charger which I hope somebody can help me with.Recently I bought the Sonos Roam with the charger. As thsi is a normal Qi charger the question is:Can I use the charger also to charge my Iphone 12 or will I damage my phone with it.better to ask first bofore dammaging my Iphone :)Thanks for your help & advise

2
G
4 months ago
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HAROLD PContributor I
asked in Portable speakers

PORT NOT CONNECTING TO MOVE 2 SPEAKERS

I have onkyo rz-810 receiver with port hook up no sound from my surround sound to move 2 speakers!

2
Airgetlam
5 months ago
V
Vina555Contributor I
posted in Portable speakers

sonos roam battery is a joke

I'm surprised by the use of a subpar battery in Sonos products, and it's disappointing that they haven't initiated a product recall or offered battery replacements. This experience has eroded my trust in Sonos, and I'm uncertain about relying on them in the future. Additionally, I expected more assistance from customer service. Long story short, if you are facing battery issues with ROAM, that is expected and you just need to live with it. Sonos will not do anything

2
Ken_Griffiths
5 months ago
C
Cliff60Contributor I
posted in Portable speakers

Bluetooth connectivity

I have a Move and want to buy a Bluetooth turntable to connect to it. Have the connectivity problems been resolved yet?

2
C
4 months ago
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R1chardPContributor I
asked in Portable speakers

Adjust volume level for Roam

Is there a way to set a compensation factor for the low sound volume from the Roam?In different rooms I have Arc with Sub and One SLs, Beams, Ones, Move etc, and in the hallway a Roam - all grouped together, with the same sound level, and they all sound just as much, except for the Roam which I hardly ever hear and could do just as good without. I don’t want to play especially loud with the Roam, just *as* loud as the other speaker combinations.

2
R
4 months ago
C
cappedupContributor I
posted in Portable speakers

sonos move, no lights, no charge, nothing

Move bought about 8 months ago has stopped doing anything.  Wont charge with ring, no lights through usb.  Cant read a voltage at the two pins on the ring.  Pushing and holding reset buttons doesn’t do anything.  It’s effectively bricked.  Anything I can do?

2
C
5 months ago
I
ilyasmove1Contributor I
posted in Portable speakers

Feature Request - return Move from bluetooth to wifi after idle time

Can you add a feature to SonosMove to switch it back to wifi after a certain time of inactivity via Bluetooth?Use case: I switch from time to time to Bluetooth to stream music from a turn table via my SonosMove (first version). When the vinyl is over and I don’t listen to that source anymore, I have to go to the Move and switch it back to Wi-Fi to use all other music sources and voice assistant.Request: it would be extremely useful if the Move would switch to Wi-Fi after for instance 1 hour of Bluetooth inactivity.Extra: if the time can be set in the settings of the Move between values such as 30mins/1hour/2hours it would be even much better.

2
I
4 months ago
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NY PeteContributor I
asked in Portable speakers

sonos roam wont connect to the playbar when watching tv

In blue tooth the system is beautiful.  I can’t seem to get roam to connect with the playbar for watching tv. 

2
N
4 months ago
J
Jen005Contributor I
asked in Portable speakers

Connecting to the music on a Sony Walkman

Can someone tell me in plain english step by step how to connect to the music stored on a Sony Walkman with Sonos Roam? In other words I want to play the music stored on the hard disk of the Walkman?

2
Corry P
5 months ago
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HanskatleenContributor I
asked in Portable speakers

roam connection and update problem

Hi,I have a new roam speaker. But i think there is a problem with it.Every time the USB-C mains power is connected, First the bottom LED flashes red, then the top LED flashes white slowly, after a few minutes this LED lights up continuously. Then the device is visible in the system for connection, but you can't get any further than connecting and an update is needed, but every time an error message is displayed. Error 1008.That's problem 1Problem 2 is the doubt about the operation of the on/off button on the back.The device has been connected to the mains for more than 24 hours, so the battery should be charged.But without a connection via USB-C to the mains voltage, I can't get anything out of the device. Normally you could switch your device on and off via this button, but nothing happens. Even if I don't hold anything for a long time, ....So I'm at a loss.

2
H
6 months ago
U
ukonanoContributor I
asked in Portable speakers

ROAM Compatible with 1st Generation Sonos

Does ROAM work with 1st generation Sonos speakers?

2
Airgetlam
5 months ago
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Sim64Contributor I
asked in Portable speakers

New roam grouping problem.

Hi I have two sonos one sl speakers. I use them from my iPad & they stream Tidal successfully.  I’ve just bought two roam sl & also play them through my iPad.  however, the four speakers don’t appear on my app. I have to switch off one pair to use the other; hope that makes sense.  what have I done wrong?  how do I group them together using Tidal? Thanks for any help.  Sim. 

2
S
4 months ago
G
GD10Contributor I
asked in Portable speakers

my Sonos roam won’t turn on, charge or reset after software update

After the app forced an update last week, my Sonos Roam is now useless just as the warranty has expired.  I can’t power it on, it doesn’t charge on the base charger, and when I plug it into the plug in charger, the orange light comes on but never goes off. I’ve tried the 12 second reset and nothing.  Any ideas?

2
Stanley_4
5 months ago
I
il gattoContributor II
asked in Portable speakers

Perdita WiFi in attesa connessione migliore

Ciao quando apro applicazione sonos sul move 2, il mio smartphone si scollega dal WiFi in attesa che migliora il segnale.... Premetto non ho alcun tipo di interferenza... 

2
I
6 months ago
O
OHFContributor I
asked in Portable speakers

Phone partly connecting to Roam

My Android phone (Galaxy S20) will connect for media on Bluetooth but not for phone calls.  There are options to set up the for media audio but I can’t see how to set up for calls. Anyone got any ideas please?

2
O
3 months ago
A
Adv8nturenickContributor I
asked in Portable speakers

no sound from Roam

Hi all, just purchased a Roam. Set it up, but no sound coming from speaker, graphic on phone shows it playing. Also the setting for grouping non Sonos devices under the AirPlay tab does not allow the slider to change the setting to on, any help would be great. Thank you

2
M
4 months ago
I
Ines91Contributor I
asked in Portable speakers

Pairing Samsung A13

Hello, I have received a Sonos roam SL but I don't manage to pair it with with Samsung A13 (Android version 13). Could you please help to use the Sonos ? 

2
106rallye
4 months ago
I
IsmaContributor I
asked in Portable speakers

Sonos Roam come coppia stereo

É possibile collegare via Bluetooth una coppia stéréo di Soko Roam tramite la Fire Stick TV di Amazon, ascolta ti così lo streaming in stereo? Se è possibile, avete delle indicazioni sulla procedura da efffettuare? Grazie.

2
I
4 months ago
J
JJH22Contributor I
asked in Portable speakers

Sonos Move bluetooth visible but not wifi

My Sonos move is visible on my app as Bluetooth but when I press the wifi button it no longer appears. Why?

2
J
3 months ago
J
James372Contributor I
asked in Portable speakers

wireless range extender

I am getting this error message……. Wireless range extender Some Sonos products are using the WiFi from a range extender device. If you include one of these in a room group, you won't be able to play music in that group. To ensure playback in all grouped rooms, you'll need to permanently wire a Sonos product to your router. The SONOS One’s and Roam’s I have cannot be wired. Please help, I’m losing my patience having constant issues with a system I’ve spent over 2K on 😪

2
Ken_Griffiths
5 months ago
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SingleTrackContributor I
asked in Portable speakers

move 2 flashing red battery led

I am holiday with my very new Move 2 and it is now just sitting there with a flashing red led.it was working fine on my home system And also worked fine for 2 days on holiday with me streaming Bluetooth from a Sony mp3 player. Now it is just dead. It won’t reset and is completely unresponsive whether it is on the charger or not. I have read through the forums and every suggestion either doesn’t work or is not applicable.  

2
S
4 months ago
J
JSRossiContributor I
asked in Portable speakers

Connecting Roam to Lenovo T14

I have a new Sonos Roam and pleased with it so far but cant get it to connect to my laptop via Bluetooth!Both are on the same Wi Fi network, it is connecting to other devices seamlessly and I can see the Roam in the recognised Bluetooth devices, but cant get an option to actually connect it!Would appreciate any advice and thanks  

2
J
5 months ago
K
karineyong2008Contributor I
asked in Portable speakers

Sonos Move 2 does not autoplay via line-in adapter (connected to ipod)

I have recently purchased a Sonos Move 2 with the Sonos Line-IN adapter SD-01 to play music from my ipod. I have also set up my Move 2 according to the following Sonos resource page at https://support.sonos.com/en-au/article/play-line-in-on-your-move-2 (and)https://support.sonos.com/en-au/article/adjust-line-in-settings.Problem I'm having is that my move 2 does not automatically play from line-in (Ipod) every time I power up from scratch. I found that I have to disconnect the USB-C adapter and re-connect it before it would play from the ipod. This is a major inconvenience and is a major flaw in the design of the unit. Have I configured my Move 2 incorrectly? I have also tried 2 different audio cable with no success. 

2
K
4 months ago
M
mikarryContributor I
asked in Portable speakers

Alexa Show 15, Sonos Move 2

Recently purchased sonos move2 am novice when comes to sonos .When connected to allexa show 15 via blue tooth ,when you ask allexa show 15 to play radio station there is considerable lag before sound comes out off sonos move2 speaker same iff you switch to another radio station.is this a software issue with the sonos move2.As when allexa isn't connected to sonas 2 speaker .there isn't any lag and works imedately.Any other users had same problem ,and is there a fix or is it something sonos need to fix via a software update.Any help or thoughts much appreciated,     Mike in uk

2
melvimbe
4 months ago
I
il gattoContributor II
asked in Portable speakers

Line in e accoppiamento move 2

Ho collegato il mio move 2 alla tv tramite adattatore line in originale sonos e funziona bene, ma se avessi due move accoppiatitra di loro si sentirebbero entrambi anche se solo uno è collegato tramite line in alla tv????? 

2
I
6 months ago
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