Portable speakers

Get help with your Sonos Roam, and Sonos Move

  • 1,244 Topics
  • 6,978 Replies
ratty
ratty
solved this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.  
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Ken_Griffiths
Ken_Griffiths
solved this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...
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melvimbe
melvimbe
solved this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
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1244 Topics

S
Strawberry-mochiContributor I
asked in Portable speakers

Sonos Move Bluetooth Fails to Connect

My Sonos Move fails to connect to a Bluetooth device (Epson projector). It will find the projector but fail to connect every time. I have a Bose Bluetooth speaker that successfully connects every time so I can rule out the projector as the problem. Suggestions?  This is frustrating and I'm contemplating returning this speaker. 

2
S
3 months ago
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daveodContributor I
asked in Portable speakers

Grouping roam with Stereo paired Fives, instead of swapping.

I am trying to get the “grouping” function working. I am listening on a roam, I press the Play/Pause button, wait for the two tones, and it swaps music to the my stereo paired Fives. I have pressed for a shorter period and it just pauses the music. Any idea how to get it to group with the Fives not swap to them?

5
D
2 years ago
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SVE9Contributor I
asked in Portable speakers

Installation Sonos Move 2

Where on Sonos 2 do I press the button when the app says ”Make sure the light on your Move 2 is flashing white and green, then press the buttons on it to continue.”

2
Sotiris C.
1 month ago
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Jim WilkeAvid Contributor I
posted in Portable speakers

Does your Sonos system ever ... just work?

I have 2 Play 5s and 3 Play 1s scattered around a 4,000 sf ranch house. Fills the place with sound … when it works. I don’t use it often, typically Saturday or Sunday mornings like now.It is never as simple as just open the app, start the music. Always some update that has to run. (Why can’t they schedule those to run in the background? I don’t know.) Then the system has to find the units. Hey, not on the right network...Why not? Not sure. I have 2 routers, both with 2.4 and 5 G but the units seem to switch around and attach themselves elsewhere or just drop off. Can you hold the button down? Sure, no problem, let me just get the ladder because 2 of them are way up on top of cabinets. Can you restart the router? Why, that’s no problem, I LOVE to do that stuff. Will it work today? I don’t know. Couldn’t get it running over my phone and now the update is running in the background on my PC, been downloading for 20 minutes. This is great.  

6
Stanley_4
1 year ago
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BillsworthContributor I
asked in Portable speakers

adding roam to a group.

All was fine with 16.1 but since 16.2 update, I  can't add my roam to any groups. Keep getting the standard  ‘unable to connect, try again later.' I can play music directly to the roam, just can't group it. Any thoughts?

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J
1 day ago
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SchemerContributor I
asked in Portable speakers

Roam gives a single amber flash, otherwise not working and seems dead

Roam seems dead.  It has no lights and holding power does not work nor will a hard reset.  I have tried multiple charges, ensuring they had adequate power.  When I take it off the charger, it flashes an amber light, once, and that is all that happens (no sound).  It is not found in the Sonos app.  Relatively unused and in good condition otherwise.  Is it dead?  Anything else that can be tested to bring it back to life?

1
buzz
1 year ago
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Luciano75Contributor I
asked in Portable speakers

Sonos Play 5 with Sonos Move

It´s posible config 2 Sonos Play 5, with 2 Sonos Move in the same room?

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L
3 years ago
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aoskisContributor II
asked in Portable speakers

Quiet Sonos Roam popping sound?

My Sonos Roam is making a quiet clicking sound shortly after any media stops playing. This started after it went into sleep mode last night while I was out. I came home & plugged it in, only to hear somewhat faint popping sounds from the drivers about 3 seconds after any sound is played, even the sounds from using the physical buttons. I restarted the speaker & the problem persists. I had plugged in the speaker at some point and as I was plugging it in, the drivers made the same quiet popping sounds for a few seconds. After powering it off the speaker for the night, I am certain I kept hearing slight pops from the speaker even though it was off (whenever I put it near my ear). I'm sort of scared to power it on, as I don't want to damage the speaker or let it bug out and play loud harsh noise as some people say it's done. My unti is a replacement unit from circa February 2022 when my original speaker made rattling noises. I was planning on buying a Sonos Era 100 but with problem

1
Corry P
5 months ago
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DrAmAtIcFi5hContributor I
asked in Portable speakers

Will adding a Sonos Roam make it work?

I have an all Wi-Fi setup for my TV and want to connect the same setup temporarily to my projector but It only has one HDMI port and doesn’t have AirPlay audio support, however it does have Bluetooth support.So therefore my question is;Will adding a Sonos Roam to the setup allow me to make my current setup work with my TV as normal whilst also adding the option of Bluetooth connectivity to my projector?

1
jgatie
10 months ago
J
jppj3Contributor I
asked in Portable speakers

Compatibilité sonos move et play:1

Hello, I plane to buy a “sonos move” to use as a bluetooth device and as a multiroom device.I have soon two sonos play:1Do you think it is possible to add the sonos move to my two sonos play:1 ?Are these devices compatible ?Is it easy to do ?Thank you

4
J
1 year ago
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andyfieldContributor I
asked in Portable speakers

move stereo pair

Can I pair a Sonos Move with a Sonos Move 2 to create a stero pair? If so how do you do it?

2
A
7 months ago
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MollieAContributor I
asked in Portable speakers

trouble getting my Sonos Move to stay connected

I have been trying to get my Sonos Move to connect to my app or the internet for a few days now. It will connect to one or the other, but not to both. I have restarted it, trouble shooted, anything the troubleshooting part of the Sonos website told me to do. Eventually it tells me “connected, you may not see it on the system, you can fix that in the app” and it makes me start all over again. 

1
Airgetlam
1 year ago
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wilwong829Enthusiast II
asked in Portable speakers

Charging the ROAM

Just wonder if I can use this PD charger to charge the ROAM? Would it be too much for it and negative to the speaker? 

1
James L.
3 years ago
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Kainechris83Contributor I
posted in Portable speakers

Roam SL setup

I've been gifted a roam SL for my birthday, I'm pretty tech minded but cannot for the life set it up. I spoke to live chat yesterday but they were about much use as a chocolate fire guard.  Upon setting up the roam via the app, it goes through the discovery, the audio PIN but then it just gets stuck on connecting .I thought it may be issues with my mesh network so tried again connecting to my main router instead. I get to the same point again. I've tried uninstalling and reinstalling the app, tried setting up a new account with a different email but still nothing. For something of this price bracket I expected more Any ideas on what to do? Or should I just admit defeat and send it back and replace with something more reliable Thanks

4
W
1 year ago
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Stax PerfectionAvid Contributor I
asked in Portable speakers

Mic won’t turn on in brand-new Sonos Roam; online chat just keeps cycling me back to main menu

Just received a brand new pair of roam speakers. Roam, SLs. As expected, there is an issue.The left speaker’s microphone switch does not work, so therefore true play does not work for the stereo pair either.I searched Help and didn’t find anything.I tried online chat, but I would fill out all my information, then it would dump me back out and ask me for my contact information, over and over.I actually have a lot of things to do so it just like some help on this, if possible. I’ve spent quite a bit of money on these speakers (these aren’t the only ones).Thanks 

1
Bumper
2 months ago
J
jakeljContributor I
asked in Portable speakers

Roam disconnected from system while on a work trip and I can't use the bluetooth

Hello Everyone,I recently went on an extended work trip and wanted to bring my roam to listen to in the hotel. The bluetooth worked at first but after a week or so, it acts as though it has been completely forgotten by my home system and I can no longer use the bluetooth because it is acting like it has never been set up before.I tried making a local network on my laptop with the same WIFI network name and password as my home system but the app then wants me to reconfigure all of my devices to the new local WIFI network I made which obviously can’t happen since I am not at home.Additionally, I have tried adding the roam to the local network but when sonos checks for updates to the app, it gives me an Error 1001.Any help will be appreciated as I will not be home for at least 2 months and would like to have a decent speaker to listen to. Thank you!-Jake

1
Jamie A
10 months ago
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sj99sjayContributor I
asked in Portable speakers

Play:1 and Roam

hi, i have 2 sonos Play 1 they are not bluetooth emabled. if i buy a roam and play via bluetooth can i group the Play’s with the roam for playback via bluetooth? 

5
jgatie
4 months ago
G
GeirjacobContributor I
asked in Portable speakers

Problems configuring Roam

Problems configuring Roam (using Google WiFi) - I do as I’m told, but receive the message Sonos not found. Tried resetting to factory default - same result.

4
G
2 years ago
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NeilMcCallumContributor I
asked in Portable speakers

amazon music wont play on my sonos move

I’ve updated appI’ve disconnected and reconnected Amazon musicwhatever I do I get the same message ‘sorry I’m having trouble playing the music’I’m going round the bend, please help 

2
Corry P
1 month ago
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MrSkaneContributor I
asked in Portable speakers

Max volume of Move differs from time to time.

If i play on max volume on my Move sometimes its like 80% of the volume. But then after a while it will just add the 20% out of nowhere and then later it can diss appear again. Can anyone explain this and know a fix for it?

2
Corry P
1 year ago
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garys.cmhContributor II
posted in Portable speakers

Move/Rooms/Grouping Question

Boy, I thought this would be an easy question to find an answer for.  I found the same or similar question being asked in multiple ways, but none of the answers so far seem to work.  I suspect this is a very basic question, so apologies in advance . . . I have an existing Sonos setup that I am using primarily for home theater & music listening.  Gen2 Beam, Sub, two Play:1s.  Pretty typical.I have just purchased my first Move and I’ve set it up as an independent speaker/room called “Move” (the default).I would like to add the Move to the existing setup so that it works as part of the home theater group - its main position is going to be in the dining room half of a large living/dining room area.But I also want to use this as an indi speaker when outside or upstairs in a different room.  Pretty simple, eh?I thought I could accomplish this flexibility by setting up Groups on the Sonos app, but the app tells me that I need at least three rooms to begin employing groups in the way that

4
Airgetlam
2 years ago
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benji5781Contributor I
asked in Portable speakers

Sonos Move is not playing music, although it is saying that it is

Our Sonos Move says it is playing music, but it is not.

2
B
8 months ago
J
JulygibeContributor I
asked in Portable speakers

How to get Voice control on Sonos Five

Does it work to use Sonos Move to voice control a stereo pair of Sonos Five? It works well, even when the Sonos Move is not playing music?    

1
UKMedia
11 months ago
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kgwlunarContributor I
asked in Portable speakers

Reconnecting Bluetooth from android phone to Sonos Roam SL

I have several Sonos speakers around my home and have added a Sonos Roam.  It makes playing audio from podcasts and streaming on my phone through my home system seamless.  I leave the Roam home in its usual place connected to the other devices here and go out with my phone.  The car picks up the bluetooth and plays without even asking.  Smooth.  The problem is when I come home.  I go to the android bluetooth app and on request it connects to the Roam.  Then I go to the Sonos app and try to get it to resume playing that stream.  When I click on the Room Selector button, it shows a list of my sonos devices with my Roam unticked.  So I tick it and mark it done.  But that doesn’t stick.  What seems to work is to untick every device except the Roam then bring the others back on.I must have something set up wrong or be doing it wrong but it sure seems complicated. 

5
K
3 months ago
F
FanouContributor I
asked in Portable speakers

sonos roam apparait eteint

Ma sonos roam ne fonctionne plus en wifi.elle apparait eteinte lorsque je lance mon systeme.pourtant le voyant est blanc fixe. que puis-je faire pour qu’elle se connecte à mon système des que je l’allume?merci

0
Jamie A
1 year ago
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