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Greatestshowonx
Contributor I
June 11, 2022
Answered

Roam update

  • June 11, 2022
  • 1 reply
  • 135 views

After the latest update. My roam stopped charging, battery drained and no way of turning it on to reboot. Besides trashing or replacing what are my options to get this to work?

 

I've tried numerous high speed type c cables and watts. I've tried rebooting by holding down the power button for 12secs. When I plug in the roam the orange light activates for about 5-7 secs and nothing else happens.

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Best answer by Corry P

Hi @Greatestshowonx 

Welcome to the Sonos Community!

I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

1 reply

Corry P
Corry PAnswer
Sonos Staff
June 17, 2022

Hi @Greatestshowonx 

Welcome to the Sonos Community!

I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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