So I have a Beam, stereo pair One SLs with sub, Five, and a Roam. All in separate rooms. I have always used Airplay 2 via my Macbook using Apple music to send to my speakers. By swiping all the buttons on most of the speakers I can control the Airplay skipping tracks. I can also use the new Sonos Voice control to say “Hey Sonos, Skip” I also can pause or restart the music from the buttons. Airplay still works just fine. Sending to all the speakers. I can group and everything.
Suddenly, I cannot control skip at all from my speakers. When I slide over all three buttons it gives the prompt sounds as though it skips, but it does not change tracks. When I say “Hey Sonos, skip” it gives me the sound effect prompt as though it skipped, but does NOT skip. The odd thing is that everything else works. I can ask “What song is playing?” And it will correctly tell me. The album art pops up on the app and everything works to lower volume. But I cannot skip. It does not allow me to skip tracks at all. And now when I pause it and start it does not play again. My Apple music track IS playing, but it is not coming through the speakers. The only way to truely play or skip is fromApple music. I cannot skip at all using the Sonos app, Sonos Voice control, or the buttons.
I have unplugged all my speakers and router and macbook. I restarted everything in order waiting for it to boot up properly. Everything is up to date. No luck. It worked fine one day, the next it just didn’t. Odd.
Any thoughts? Thanks.