Error 1013 when setting up Roam

I’m having issues setting Roam up, fresh out of the box.

It asks for a system update but then fails citing Error 1013.

I have looked at apps on other devices - nothing is trying to update. I have checked Firewall and there is no issue. I’ve tried with the device closer and further away from the router, but no joy. I have reset the speaker (hold 5 seconds, wait 10). I have rebooted the router. I have restarted my phone. I have tried reinstalling the app on my phone (android). I tried updating through laptop (mac).

Does anyone have any other ideas? I’m at loose end here.

Thanks.