Answered

Error 1013 when setting up Roam

  • 13 June 2023
  • 2 replies
  • 73 views

I’m having issues setting Roam up, fresh out of the box.

It asks for a system update but then fails citing Error 1013.

I have looked at apps on other devices - nothing is trying to update. I have checked Firewall and there is no issue. I’ve tried with the device closer and further away from the router, but no joy. I have reset the speaker (hold 5 seconds, wait 10). I have rebooted the router. I have restarted my phone. I have tried reinstalling the app on my phone (android). I tried updating through laptop (mac).

Does anyone have any other ideas? I’m at loose end here.

Thanks.

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Best answer by hoorayham 13 June 2023, 21:23

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2 replies

Factory reset managed to fix it. Hope that helps anyone else before they tear their hair out.

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