Portable speakers

Get help with your Sonos Roam, and Sonos Move

  • 1,266 Topics
  • 7,066 Replies
ratty
ratty
solved this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.  
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Ken_Griffiths
Ken_Griffiths
solved this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...
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melvimbe
melvimbe
solved this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
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1266 Topics

H
HarveyMearsContributor I
asked in Portable speakers

ROAM connectivity

Has anyone found a bluetooth adapter that will connect a non-bluetooth audio line output with a Sonos ROAM? I have no wifi available (caravan use) and want to connect an old TV line output or an old audio CD player via a bluetooth interface that is compatible with Sonon ROAM.

2
H
3 months ago
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p_elkanContributor I
posted in Portable speakers

headphones when?

Hi, when are you launching headphones, EarPods etc… ?

2
N
27 days ago
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Tess magContributor I
asked in Portable speakers

sonos move

Should my Sonos move not hold a charge even if it is not stored on the charging stand?it is 3 years old.

2
T
2 days ago
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SVE9Contributor I
asked in Portable speakers

Installation Sonos Move 2

Where on Sonos 2 do I press the button when the app says ”Make sure the light on your Move 2 is flashing white and green, then press the buttons on it to continue.”

2
Sotiris C.
1 month ago
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BradleyEContributor I
asked in Portable speakers

Move 2 wont link to existing sonos system

Hi, I’ve tried connecting my new Move 2 Sonos to an existing Sonos system (Sonos Amp 2 and Sonos sub) however every time I try I get the same error: could not link move 2 to Sonos system. I have tried factory resetting the move 2 , doesn’t work. I have tried turning everything off and back on, doesn’t work.  Really frustrated considering I bought this today and thought it was just plug in, connect and play. Ive tried calling Sonos but they are not open here in the UK on Saturday.

2
B
9 days ago
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DropTHEBeatContributor I
asked in Portable speakers

Brand new to Sonos, cannot get Roam SL to setup at ALL

Hi there! I was so excited to get a Roam SL for my birthday and we spent hours troubleshooting how to connect the damn thing. It’s a total bust, the setup process in the app keeps failing every single time and the speaker is useless until it connects to the app.  We've never had a Sonos product so this isn’t exactly the welcome wagon we were expecting. Might have to return it and keep using JBL who hasn’t let us down yet.  Any thoughts or recommendations?

2
D
1 day ago
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Strawberry-mochiContributor I
asked in Portable speakers

Sonos Move Bluetooth Fails to Connect

My Sonos Move fails to connect to a Bluetooth device (Epson projector). It will find the projector but fail to connect every time. I have a Bose Bluetooth speaker that successfully connects every time so I can rule out the projector as the problem. Suggestions?  This is frustrating and I'm contemplating returning this speaker. 

2
S
3 months ago
S
Schrodinger13Contributor I
asked in Portable speakers

audio output power , frequency range

What audio output power does the Sonos Move 2 have?And what frequency range does the horn have?I already looked for it but some say 10W and others say 45W and others say 60W

2
jgatie
3 months ago
R
Robot8Contributor I
asked in Portable speakers

sonos remote speakers

My sub keeps dropping out, and I go through the Sonos process to reconnect, but has never fixed the problemeventually it fixes itself but then happens again. Quite annoying.any suggestions? Thanks

2
R
3 months ago
R
RonC089Contributor I
posted in Portable speakers

move 2 as first speaker? Future vinyl use

I just moved to a new place and i’m looking for a first speaker. Since the budget isn’t gigantic i was thinking for a few years to buy a move 2 put it ob my kitchen island that also connects to my living room. It was that or 2 x Era 100. Now my second question, if i buy the move 2 does it have a line in for a future vinyl player? Or can i later on connect a Era 100 to my vinyl player and let it stream to a Move 2 in another room?

2
T
6 days ago
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BubsyContributor I
asked in Portable speakers

connecting Roam sl

I follow the connection instructions and I keep getting an error message saying the connection failed and to try again later. Any tips?

2
N
4 days ago
G
greggdavis76Contributor I
asked in Portable speakers

ace headphones

How does the new headphones connect into the Sonos eco system, or are they just expensive Bluetooth headphones ?

2
C
2 hours ago
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RolandMTrending Lyricist I
asked in Portable speakers

Sonos Roam won't switch on

Hi, my Roam is one-year old, I cannot switch it on anymore. It’s supposed to be charged, when I charge it, the orange LED is on for 5 seconds, but nothing happens when I press the button on the back to switch it on (no sound, no white LED on the front). Any idea what’s happening?

2
R
1 month ago
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Brewski118Contributor I
asked in Portable speakers

Sonos Move 2 Microphone Issues

New Sonos Move 2 unboxed, managed to add to system no problem, however several settings toggles will not toggle in app. Key one being auto-true play, but also the power saving mode. Also seem to have an issue installing any voice services. Have not encountered this issue before on any products. Have tried factory reset of the Move 2 (Via the Off / On + bluetooth power cycle), and have checked the microphone switch is turned to on. App & system firmware updated to latest version, have tried both iPhone + iPad apps. 

2
B
2 months ago
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F.GabbroContributor I
posted in Portable speakers

Bug report: Rebooting PC (WIN11) while Move 2 is connected causes the speaker to become mute

As stated, a really annoying bug occurs constantly when rebooting my system. As the PC shuts down and reboots, I can hear the disconnect and connect chimes from the Move 2. However, no sound (YouTube videos, VLC music, games etc.) can be heard after logging into the windows account. Under windows sound settings, I can see that sound is being transmitted. Notably, the same behaviour does NOT occur if I hibernate the PC, instead of full shutdown/reboot. When I hibernate the PC, again I can hear the disconnect and reconnect chimes from Move 2 and the speaker works as expected.There are only two ways that I have found to fix this:1) Disconnect and remove the Move 2 from the system vie Windows Bluetooth settings and then repair the speaker with the windows PC.2) When the speaker is connected to the PC, go to Settings → Bluetooth&devices → Devices → More devices and printer settings → Move 2 (SONOS 4AC4) → properties → Services and un-tick all Bluetooth services (audio sink, iAP2 Server,

2
Corry P
1 month ago
XD-1
XD-1Contributor I
posted in Portable speakers

Sonos Roam wake sound: Is there a wake sound? If so, how is it enabled?

Pressing the Power/Bluetooth button on the rear of my woke Sonos Roam will put the unit to sleep and play a quick tone.Pressing the same button when the unit is sleeping will cause it to wake and activate the status light.However, i do not hear a tone or other sound when the unit wakes. Can such a sound be enabled?(The lit status light is insufficient since my Sonos is protected by a rubber armour sleeve which obscures the status light.)TIA!

2
XD-1
3 months ago
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PepetruenoContributor I
asked in Portable speakers

Sonos alexa

I have two ones sl stereo paired + sub mini and two roams sl stereo paired. All playing in my living room for music listening. I still have three amazon echo arround to call for music playing through sonos exclusively. Since I want to add two more stereo paired roams sl in the same area, would it be convenient to get roams with mic and remove all amazon echos? Will sonos be as good for listening to commands as amazon? 

2
P
1 month ago
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DJamesAvid Contributor I
asked in Portable speakers

Move (Gen 1) Alexa Not Working

For whatever reason. Every time I unplug the charging base for my Move, Alexa will stop responding to voice commands.I’ve tried removing and and readding Alexa in both the Sonos and Alexa apps. This has worked before but now I’m getting an error message when trying to readd Sonos in the Alexa app.Is this a new issue or an ongoing one? 

2
D
10 hours ago
J
JJH22Contributor I
asked in Portable speakers

Sonos Move bluetooth visible but not wifi

My Sonos move is visible on my app as Bluetooth but when I press the wifi button it no longer appears. Why?

2
J
3 months ago
A
Armandoal9Contributor I
asked in Portable speakers

inventory

I bought a Sonos Roam in April 4 at retail BestBuy and I’m still waiting the Sonos Roam

2
Bumper
10 days ago
Y
Yasoo00Contributor I
asked in Portable speakers

error 1008

Hi , i have a problem with the sonos Roam i get no connection with the Bluetooth as well the app . So i do all settings are the app said !but i get with the least part that sonos want a update! after i get the error 1008 ! can some Experts know wht is actually happened?Just to know I have it just today! Thax a lot . Yasir

2
Airgetlam
3 months ago
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NeilMcCallumContributor I
asked in Portable speakers

amazon music wont play on my sonos move

I’ve updated appI’ve disconnected and reconnected Amazon musicwhatever I do I get the same message ‘sorry I’m having trouble playing the music’I’m going round the bend, please help 

2
Corry P
2 months ago
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petenicholson1978Contributor I
asked in Portable speakers

connecting Sonos Move to new network.

Hi. I’ve recently started using a new mesh router. I’ve managed to hardwire all my speakers except the Move without problem. However the Move won’t use SonosNet. However i can’t connect it to my new network. I’ve tried factory resetting but for some reason it automatically reconnects to the old network and I can’t work out how to stop it doing so! Any ideas guys?! Thanks! 

1
Paul A
3 years ago
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dasarpContributor II
asked in Portable speakers

Best way to set up Move away from home

I am away from home in a family house (different wifi network, geographically separated), but have bought a Sonos Move. What’s the best way to set it up? I want to be able to start using it, but then when I go home have it join the rest of my main Sonos system. Should I set up the move with a new/different Sonos account (email) at my family home, and then when I return home, should I factory reset the move and re-set it up on my home wifi + home Sonos account? Should I first set up the Move using the same Sonos account but different Sonos system (apparently one account can have multiple systems?). Then when I take the Move home, somehow have it join my home system (I hear the Move can join multiple wifi networks?) Is one better/cleaner? I don’t plan on moving back and forth between these two places, I just don’t happen to be at home when first starting to use the Move.

1
melvimbe
4 years ago
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DaanDrubbelContributor I
asked in Portable speakers

creating surround set up

i can't create A surround set up with my beam and 2 sonos moves, ik can play tv sound on al of the 3 devices but then they dousnt sound equal to echt other... what can i do or is this just a set up that just dosn't work?

1
Airgetlam
3 years ago
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