Sonos Move is not playing music, although it is saying that it is

  • 9 September 2023
  • 2 replies

Our Sonos Move says it is playing music, but it is not.


Best answer by Ken_Griffiths 9 September 2023, 00:53

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2 replies

Maybe try shutting the Move down (Whilst off it’s charger, 5+ sec press on rear power button until you hear the shutdown tones) - then reboot the local router and when the router is back online & settled, return the Move to its charger, let it power on, boot and also settle …then try it again and see if the audio then plays correctly for you.

Thank you, I will try that.