When I connect the cable, it turns on the orange charging LED for a few seconds, about 8, then it turns off. I've already tried it with different cables and adapter
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This is the expected interaction. The red light simply verifies that the charging process has started, it is not a continuous charging status indicator. You must open the controller App in order to check the charge level.
The unit should fully charge after a few hours.
And you should also be certain that the amount of amperage/voltage is enough. Some earlier USB chargers don’t provide enough power to the Sonos.
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