I have a fairly large music library (~27,000 tracks), which is well below the 65,000 track limit. Recently, after adding some more tracks, I discovered that the Sonos library was only showing about 10% of the tracks… Somehow in the import/indexing process it had broken. I don’t know for sure, but while my library has about 800 album artists, it has far more actual artists (e.g. compilations), and the tracks I recently imported were compilations with many artists. So I suspect that the problem is related to the number of artists.
I was able to resolve the issue by splitting my library (on my NAS drive) between a compilations folder and “everything else.” When I did, Sonos was able to import/index the whole library. What that tells me is that I haven’t hit some limit for the library in general (i.e. it can handle all 27,000 tracks) but that the import/index process can’t handle all of the tracks when it runs the indexing process (possibly because of teh number of artists, but that’s just a guess.)
The problem is resolved, at least for now, but I worry that as I add music I will hit this limit again, and continuing to split my music library isn’t a great solution.
Has anyone else experienced this?
This seems to be something that Sonos could easily fix, as it clearly isn’t running up against any hard limit (e.g. memory or similar), otherwise it wouldn’t be able to handle my whole library (which it does.) i.e. This really seems like a bug in the import/indexing process that could be fixed.