Hi there,
My arc is attached to a Sony A8H tv using eARC. By a process of elimination I am down to precisely two HDMI ports in use on the TV: port 1 - the TiVo, port 2 (eARC on this model) has the Sonos arc on it.
Every evening when I finally get to turn the tv on there’s no sound.
If I unplug the hdmi and reseat it, still no sound.
Note: If I switch to toslink instead -- I get sound but then I can’t coerce my remote to control volume which is just a peach of an experience.
If I ultimately unplug the arc to hard reboot it… there’s sound!
I’ve taken a diagnostic 1571833039, but it was after rebooting, that may have cropped logs, not sure. If it did please let me know and I’ll take another one -- I assume as soon as tomorrow I’ll have a repro so it’s easy for me to add diagnostics (one per day!).
What should I try? Is this product just a lemon?
Pratik