Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,202 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4626 Topics

J
Jfons2000Contributor I
asked in Home theater

is my arc speakers broken?

Got the sonos arc and sun about a month ago. I’ve been thrilled but just noticed that the arc favors the right side a lot more than the left. Did and individual speaker test and the left speakers are having trouble playing treble and highs. Turned off true play and even reset and re paired the bar and still the same thing. Is this a setting issue or is it faulty product?

1
Corry P
1 year ago
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Whiteside46Contributor I
asked in Home theater

Audio Delay PS5 and Ray

Hi all,1 was wondering if someone could offer me some advice.I've recently purchased a ray for my gaming room, and I'm seeing some noticeable audio lag. I am about to fit 2Sonos Ones as rear surrounds and would like to get all my settings correct first.PS5 is connected to TV via 8k HDMI Cable, tv ray is connected to TV Optical Output.TV is a Samsung UE55RU7470UXXU.I've played around with the TV audio delay setting which effects HDMI-ARC, which I know the ray doesn't use, and SPDIF. I've also played with the audio delay sync within the Sonos App. I'm still not able to find a solution.My settings are as follows:PS5 Settings: Audio output - Output Device: HDMI Device (Sound Bar) Audio output - HDMI device type: Sound BarAudio output - Audio Format: DolbyTV Settings: Sound Output: Optical Sound Mode: Game Digital Audio Format: Dolby Digital Digital Output AudioDelay: 100Sonos app is showing Dolby Digital 5.1 on the Ray.Any advice would be appreciated. Thanks in advance.

3
controlav
1 year ago
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TorkilContributor I
posted in Home theater

Beam emitting sound at volume level 0

HiI’ve recently got a Google TV stick and connected it to my Sony TV. I’m using a Beam for sound. With the new stick we often experience problems controlling the sound. The Google TV is controlling the volume through the TV, and the on screen volume display is moving at is should, but at volume level 0 there is still sound coming from the beam. If I look in the Sonos app the Google TV is controlling the volume just at is should, the app is also showing the volume at 0 when this happens. This only happens when the devices start up efter being turned off, e.g. in the morning or when we come home from work. Any suggestions? Mvh.Torkil 

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T
1 year ago
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mikey_sContributor I
asked in Home theater

Sonos Arc cutting out when watching TV

Good evening,Not had this issue before, but the Sonos Arc, Sub and 2 x Sonos SL cuts out when we’re watching TV.  SkyQ, AppleTV, Plex, doesn’t seem to make much difference the source.  It’s also pretty random, we can watch an episode on Amazon Prime and then the next it cuts out.Don’t have cutting out issues with any other Sonos units when listening to music or watching another TV with the Beam unit.Had been happy with Sonos, but growing pretty frustrated over it due to the amount of spend £££.All units are hardwired and wifi is disabled on the units.  This has always been the case, so why problems now.Any suggestions apart from resetting again or ripping out for something else.  I’ve turned off auto updates too now.Diag ref 1839580843

1
Jamie A
1 year ago
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notmeitherContributor I
asked in Home theater

remove a soundbar

Just upgraded to an Arc added it to my system but how do I rename or remove my old sound bar? Thanks in advance. 

1
jgatie
1 year ago
L
Lamar021Contributor I
asked in Home theater

karaoke issues

Are we still not able to connect a karaoke mixer to a Sonos arc? Even one with a HDMI switch? Any help?

2
melvimbe
1 year ago
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Futur3s3lfContributor I
asked in Home theater

Soundbar and sky q

Associated Product: 192.168.0.10---------------------------------Beam: LoungeSerial Number: *****************Sonos OS: S2Version: 14.20.1 (build 70436090)Hardware Version: 1.23.1.10-2.2Series ID: A100IP Address: 192.168.0.10Audio In:WM: 1 Music is skipping from iTunes on my MacBook using sky Q router  Moderator edit: removed serial number

3
Corry P
1 year ago
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JOCARCEContributor I
asked in Home theater

Compatibility Smart TV Samsung QN90B Neo QLED 55`` (2022)

Good afternoon,First of all my apologies for using Google translate.I just wanted to see if SONOS has detected Smart TV models that best suit the SONOS equipment I have (Beam 2, Sub Mini and One Gen2).I intend to purchase the Smart TV Samsung QN90B Neo QLED 55`` (2022) and I wanted to verify that there are no incidents and that the SONOS equipment is compatible and gives clear value to the sound of the TV.In case anyone knows a similar situation.Thank you so much for your attention.Regards.

2
J
1 year ago
Mikex999
Mikex999Contributor I
posted in Home theater

Sound Dropouts + crackling on Sonos Arc

First of all I apologize for my not perfect english.I bought a whole system with sonos arc + 2 sonos one sl.I spent a lot but I was super happy with the quality of the audio and the superb rendering of the dialogues. To my amazement I discovered that I didn't need the sub woofer as the bass was really full and high quality.However then comes the surprise: continuous sound dropouts made watching content frustrating. I had to pause, wait 2-3 minutes, and then resume listening. This happens really often. I replaced 3 sonos arc and they all gave me the same problem.Before sonos arc i had jbl bar 9.1 and lg soundbar 3.1.2, the audio quality is not comparable to sonos arc but they never gave me problems of sounds dropouts.To my enormous regret I have decided to make the PERMANENT RETURN of the sonos arc+ 2 one sl system and never to buy SOnos again until they decide to recognize and fix this crap!For now I would say: FAREWELL SONOSP.S. my own problems are reported by numerous users on this f

9
Ken_Griffiths
5 months ago
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BeckyW
asked in Home theater

home theater set up

I have a playbase, a sub, two One's and two play:1's.  They are set up as playbase, sub and two One's in one product, (living room) but I can't add the play:1's unless I put them in their own product group (living room 2 & 3). Once that is done, They will all play sound, but my remote control will not control the play:1's, and I have to use the app, which is not convenient.  They are not set up as a speaker pair.  Is there anyway around this so my remote control can control all speakers?  

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jgatie
1 year ago
K
kdth_jhspk69Avid Contributor I
asked in Home theater

Difference between Eq Bass and Sub level settings

Hi,I have a new setup with a Beam Gen 2 + Sub Mini + 2 Ones. I've made trueplay calibration but I have a doubt with some settings. I feel that the Beam calibration is very flat, for example when you watch a TV program like news, sports, etc. Sounds very flat and tiny. So I'm thinking of increasing the bass but no the subwoofer bass, because on the films is very good. Which is the difference between the equalizer bass slider and the Sub level slider? I've tried to increase the eq bass level (to increase the mediums) and affects also to the Sub Mini sound increasing the bass. Those settings affects to different frequencies? Thanks!

7
buzz
1 year ago
Flyspirit
FlyspiritContributor I
asked in Home theater

Dolby Digital - Sonos Arc - Apple TV - e-ARC - Samsung

Hi everyone, Just installed my new ARC sound bar.My setup is Samsung TV with e-ARC, Apple TV 4K last generation.My TV is set to (HDMI-eARC Auto)Apple TV is set to “Change Format - No"When playing a Dolby Atmos movie on Netflix from Apple TV, I get Dolby Atoms signal on my Sonos App.When playing a Dobly Digital movie on Netflix from Apple TV, I get PCM Stereo.I couldn't find how to get Dolby Digital signal in Sonos App…Appart from Dolby Atmos, all other contents are playing in PCM Stereo. Thanks for you help guys. 

2
Flyspirit
1 year ago
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User453500Contributor I
asked in Home theater

Sonos Soundbar and Roku Ultra

I have an intermittent problem with my Sonos Soundbar which is connected to my system using the optical output from a Sharp TV.  The AV is supplied to the TV with a Roku Ultra.  The volume will vary intermittently from normal then to very loud.  Also happens the other way around.  This is a recent problem.  Any advice and guidance would be appreciated.

1
G
1 year ago
D
DjhesepeContributor I
asked in Home theater

Sonos Arc Flecken an der Seite

hallo,Ich schreibe das mal Deutsch, da mein Englisch nicht das beste ist. Am 18.11.2022 hab ich eine Sonos Arc und Sub Gen. 3 erworbenNun hab ich im Internet gesehen das vermehrt Nutzer das Problem haben, das seitlich an der Arc Flecken sind welche nicht weggehen.Auch meine Arc weißt diese Flecken auf welche ziemlich unschön sind.Ich wollte einmal anfragen welche Möglichkeiten es der Beseitigung der Flecken gibt und woher die kommen könnten.  

1
Smilja
1 year ago
D
dadutcher3Contributor I
asked in Home theater

play 1

Can I sync 4 play 1's to my home theater with playbar?

1
G
1 year ago
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michaelolsonContributor I
asked in Home theater

Arc on/off button

In pairing my iPad with the Arc, I am instructed to push the on/off button. Where is the on/off button?

6
106rallye
1 year ago
S
stevetukContributor I
asked in Home theater

Home cinema set up

Hi I’m looking for some advice on a home cinema set up. I currently have two Sonos One SL speakers. I know these aren’t BT enabled.I don’t have a projector yet, and I’m open to purchasing any sort of ‘bridge’ device from Sonos that I might need but ideally I’d like to use the Sonos One SL speakers with a projector and minimal wiring.The projector will be a distance from the screen and sound, so there’s the problem.Are there projectors that will connect up with Sonos One SL speakers? Or, do I need something to bridge them together? Or, just something totally separate entirely?Newbie to this so any advice in laymans terms much appreciated!

1
jgatie
1 year ago
A
akolContributor I
asked in Home theater

Sonos system

I have in ceiling sonos speakers connected to AMP which is wired and arc sl +sub on wifi. The sonos S2 app says I have to connect the arc via ethernet cable. Unfortunately, I cannot run an ethernet cable to the arc. How do I have the surround working without arc connected via cable?

7
buzz
1 year ago
Cheezy2
Cheezy2Avid Contributor III
asked in Home theater

Why does AMP think it is connected to TV

Why does my AMP always think it is connected to a TV. Never connected to TV.

4
W
1 year ago
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GeorgeB22Contributor I
asked in Home theater

Trueplay not working after adding Mini Sub. not sure if sub even working

I set up home theater in Bedroom with a Beam 2 and Play 1’s for surrounds. It worked fine and I used Trueplay with no problem.I recently bought a mini sub auto add to the mix. When I tried to use the Trueplay with the mini sub added I would get an error message saying it cannot locate a speaker and to try again. It couldn’t identify which speaker but I assumed it was the mini sub since that was the last added speaker before problem.I’ve been on the phone three times today for over three hours with Sonos and they basically keep telling me the same thing over and over… Which is basically unplug, reset, try again etc. They also had me call Verizon to force a change to less crowded channel. I was on the phone with Verizon FiOS for an hour but changing of channel had no effect. Trueplay still same error message. I personally think there is something wrong with the mini sub as I can’t even tell if any base is coming out of it no matter what I play. Any suggestions appreciated but Sonos techn

5
buzz
1 year ago
S
Sierra OscarContributor I
posted in Home theater

Speaker Placement - Suggestions?

Hi all, Just looking for some advice with placement for my speakers. Setup consists of:1 x Playbar1 x Sub2 x One The first image shows my basic room setup, it has a corner sofa. The Playbar will be positioned in front of the TV and the sub beside the TV. The main seating position will be at the long part of the sofa (running beside the wall) into the corner.Initially I was going to place my One’s behind the sofa in front of the TV using stands, as per the second image. They would have been at shoulder height.However my wife is not impressed with the idea of having the stands exposed, especially with children in the mix.We were thinking of putting the One’s on the stands at shoulder height behind the sofa along the wall, as per the third image. Would this work? It has the added benefit of not having to worry about hiding the power cables, and they would be out the way of the children a little.Purple in the image are the One’s / sub. Red are table furniture.Your suggestions are very much

9
buzz
1 year ago
R
ringleb83Contributor I
asked in Home theater

Low dialogue with Arc using Atmos

I know that dialogue issues with Arc have been discussed a lot, but I am still at an impasse. The latest updates did help a lot with dialogue on my Arc + Sub (3), but when using Atmos through my Apple TV 4K, dialogue levels are still very low. I have Speech Enhancement engaged, and typically have “Reduce Loud Sounds” engaged on the Apple TV. When I turn off Atmos in Apple TV, and revert to 5.1, the issue resolves itself. Does anyone have suggestions on what to try to resolve this using Atmos? I feel like I’ve tried every combination to make this usable. I have performed Trueplay after the latest update. 

1
Airgetlam
1 year ago
R
RickZakiContributor I
posted in Home theater

Arc crashes

Not sure how to describe, but my Arc seems to crash and reboot itself every so often (about an hour).  This only happens when the input is TV.  The arc is wired with wired sub, Symfonisk frames wireless for surrounds. The arc just stops responding, and shows red in the app.  The lite blinks white for a bit, and then comes back.  It appears to be rebooting.

2
Airgetlam
1 year ago
M
MadeMineContributor I
asked in Home theater

Surround setup Keeps dropping speakers

Hopefully I can give a short description of my problem and include all relevant info. Products in system:Netgear Orbi (main plus 1 satelite) Sonos Bean (2) Sonos One SL Sonos Sub Mini Sony BRAVIA XR A80JDetails:Bean is connected to TV via eArc All components are connected wireless via Orbi All Sonos are in app and in the “Den” room TV Autoplay is to the right Upgroup on Autoplay to the right Problem: What seems to happen is almost every time I go to use the speakers for some reason the only one that will play sound is the Beam. I use the speakers in two situations and in both cases the only speaker that gives sound is the Beam. My two use cases are:normal TV watching mostly through an Apple TV using the Apple TV to steam my MacBook to the TV When I stream to the TV I don't use the audio from the MacBook and instead use my phone for music and use Airplay to stream Apple Music for background noise. I’m not sure why or how but 80%+ of the time when I come back the next day and attempt to

3
Stanley_4
1 year ago
G
GuynamedmikeContributor I
asked in Home theater

sound skipping or cutting out

Hello all, I have been encountering an issue with the sound skipping or cutting in and out randomly when watching streaming TV. I have a new Epson smart projector with an 8k capable hdmi cable connected to the HDMI ARC from the projector to the Sonos Arc. I have Wi-Fi extenders meshed throughout my home. I just purchased my Sonos sound bar and Sub 3 weeks ago. All of my equipment is new and has up to date firmware. I tested the projector and it performed fine when it uses its built in speaker but starts skipping when I connect the Sonos sound bar. Has anyone experienced this? If so how was it fixed? Thank you all for your time.

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G
1 year ago
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