Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,126 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4612 Topics

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StyrkenContributor I
asked in Home theater

Beam

Just bought a Beam 2 gen and set it up for my Samsung TV.  Using Apple TV 4k.  Nice sound everywhere except when I go to the Viaplay app, the sound farts over to TV sound...??  What do I do about it?

2
S
1 year ago
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Scbryan2160Contributor I
asked in Home theater

have to unplug sonos and plug back in to get Atmos

On my tv setup with lg oled and Apple TV, in order to get Atmos sound each time I use the tv, I have unplug the Arc and plug back in..then everything works fine until the next time i watch tv… any idea how to fix this?

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Corry P
1 year ago
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error4null1Contributor I
asked in Home theater

Spotify is losing connection to Sonos

I'm having massive issues with both my Sonos systems (Amp and One SL).After some minutes Spotify just pauses and drops the connection to the system. I can instantly reconnect, issue comes back after a few minutes. Happens from both Android and macOS app.I didn't change anything in my network, the WiFi is working perfectly. I monitored my wifi and there is not a single package drop from other devices. There are very few WiFis around me, so there isn't much interference. I have exactly this setup since months, issues now started out of nothing.Does anybody have an idea what the cause could be?

1
Airgetlam
2 years ago
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rcr2kContributor I
posted in Home theater

Beam 2 with LG C2 ARCConnection Issue

Hi All.Recently purchased the Beam 2 to go with my LG C2. The sound bar is great but was a hassle to setup.At first the two devices couldn’t establish an ARC connection. Which I found a fix was to power everything down, remove all the HDMI connections, power back up and start the TV Setup process through the Sonos app, which in turn solved the issue.However the connection issue seems to be happening again randomly, so I have to do the above process all over again which can become tedious.Wanted to check if anyone else is experiencing the same issue and if they have a fix for it.Thanks in advance.

4
Ken_Griffiths
3 months ago
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PartyTime86Contributor I
asked in Home theater

Outdoor/Pool house Setup Question

I currently have an arc, sub gen 3 and two 1 SL’s setup for home theater in my family room, Sonos 1 in adjacent kitchen, Beam gen 2 in  master bedroom, boost and Move in kids playroom and a Five in the garage. I will be setting up my pool house and outdoor sound this spring. I have already purchased sonos Amp, sonos sonance outdoor pair for under pool house eaves, a second gen 3 sub for inside the pool house, and a Sonos 1 for inside the pool house for the convenience of voice control for wife and guests. My question is this, Will I be able to group the sonance pair and amp with the Sonos 1 and sub as one “Room” OR will the amp, and sonance be one “room” and the Sonos 1 and sub be a seperate “room”? Reason I am asking is I have found google assistant voice control to be finicky when selecting “rooms” to cast to. S2 in app experience is straight forward and easy to use, but I am more concerned with voice control and “Hey Google”. Thanks for any input!

1
G
2 years ago
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syfheiContributor I
asked in Home theater

sonos beam gen2 without tv connection

Beam gen2 quick start guide says need to connect to tv and ensure tv is on before start add to system in app. Can I add a beam to system without the tv connection to Android Sonos app?

8
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1 month ago
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babag21Contributor I
asked in Home theater

Soundbar and two Ones do not join the same room

I have one Sonos Soundbar and two Sonos Ones (G2) that simply do not want to be part of the same room. Two Ones were set up as Living Room and play nicely. When I try to add Soundbar it is always created as a separate “Living Room 2”. I can group them as two separate rooms to play the same music, but if I try to tune them they get tuned independently as two separate rooms.Any way to make all three speakers part of the same room as the same setup? 

4
B
9 months ago
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HandofDoomContributor I
posted in Home theater

TV and Speaker Setup - Great Room

Hi Sonos Community we have a great room setup - kitchen on one side that faces the TV in living room.i have new Arc soundbar and sub (gen 3) hooked up to the TV. all works well.  bought 2 ERA 100 speakers last week to place in kitchen to fill in the sound when watching TV or cooking in the kitchen.first setup i did was add the ERA 100s to the “Living Room/TV” with the Arc and Sub configuration under “System”. the app defaulted to “surround” speaker setup for the ERA 100s. it connected fine but being surround sound setup it only played music or sounds effects from the TV??….no voices or people talking.  not the setup i wanted.so i removed the ERA 100s from the “Living Room/TV” config and created a new config called “Kitchen”.  ERA speakers work fine and i can add them to the “Living Room/TV” config so they play the TV sound including voices or play music on them while TV on.my questions:~  when i turn on the TV the Arc and Sub play sound from the TV however the ERA 100s in kitchen do no

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Ken_Griffiths
4 months ago
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MontywContributor I
asked in Home theater

Arc+Era100 delay with music in “Full”

Hi,I have an Arc, 2xEra100 and Sub in a surround setup and hope someone with experience can help. When using these as TV output all is great. However, when with Surround Audio > Music Playback > Full set, when music is being played (eg. Spotify, airplay), there is a slight delay to the Era100 output such that it sounds like a slight echo. Noticeable especially with spoken word. Is this normal? Bearing in mind that these aren’t a group of speakers (I.e you might expect and accept a tiny delay between rooms) but are actually connected and appear as one single “Product” in the Sonos app.

5
G
7 months ago
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SomewhereincaContributor I
asked in Home theater

Sonos Arc randomly turned off snd wont turn on

My Sonos arc has always worked fine and volume controlled by all remotes. I paused a show for a moment and when I returned the sonos arc was off and I am unable to even turn it on (get a light of any sort) again. 

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Airgetlam
1 year ago
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jjrobbins78Contributor I
posted in Home theater

Arc microphone constantly turns off

Hi All,Many posts of this issue, I brought a brand new ARC in December 2023 & the voice control (Alexa) randomly switches off, the work around works by disabling the button on the app but as others mention the sound control also stops I’ve contacted Sonos & they were willing to replace with a “Grade B” refurbishment which i was not happy with so contacted John Lewis who I purchased it from & they have replaced with brand new one.The new one arrived & exactly the same issue, anyone had theirs replaced & it works?

15
wimvandijk
20 days ago
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SusanH91Contributor I
asked in Home theater

volume goes up on sonos after tv turned off then on

I have a Sonos arc attached by hdmi cable to a Samsung tv. I lower the volume on Sonos before turning off the tv and when I turn the tv back on the volume is significantly higher than when I turned it off.. any suggestions?

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Airgetlam
1 year ago
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soraya13Contributor I
asked in Home theater

Sonos beam disappears from the system

Hi there, I have two Sonos 1 and a Sonos Beam and whenever I want to play music and link all three devices, it’s impossible to do so as the Beam is missing. I have chatted with Sonos about this issue two times and they helped me fix it for a bit however after a couple of hours the beam disappears from the system again. The beam is relatively close to the wifi and router but not close enough to add an ethernet cable permanently - which also goes against the purpose of having wifi speakers!This issue has been going on for months and I decided to let time pass by to see if they were coming out with an update to fix this issue but I haven’t noticed any improvement.If anyone has had this issue in the past and overcame it, I would love to hear your solution! Thank you so much in advance!  

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Mark P
3 years ago
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MikeE67Chromatic Producer I
asked in Home theater

HDMI Audio Format query

Hi. Yesterday I bought a Sonos Arc sound bar and I am very happy with the sound quality.It is the best sound that I have heard on a sound bar to date.I have a Panasonic TV that supports eARC and sometimes the audio is muted when I change TV channels and I have to go into my TV settings and change the HDMI Audio Format settings. Does anyone know the best setting for my TV out of:Auto (default)PCMPass ThroughDolby Audio (this is the setting I use most of the time) I also have the Dolby Atmos setting switched on in the TV settings. Can anyone please advise?Thanks.

8
M
2 years ago
BOL74
BOL74Avid Contributor I
posted in Home theater

What sub to choose

Hi all Good PeopleIn here i have an opertunety to bother all of you with all sorts of questions,so you just need to deal with me🤣🤣🤣.Still struggeling with my livingroom on my 1.floor. I have some Ikea BookShelf(BS) in the corners behind the sofa. Still seach for a soundbar,but most likely it’s gonna be a Ray or a Playbase. Then my wonder will be…..what sub would i seach for.I am a person who find good deals….used,outlet or new.I have not heard the Sub Mini play in real life,but i got a couple of Gen3’s.For me my choice depending on the price of the unit. A new Mini is $470,outlet is $400 and used(secound hand) $385-ishGen3 is $840 new,$720 on outlet and $650 used.Gen2 is normally $450-$550 used,but hard to get in white.So for me it makes the most sense to get a Gen3 from Outlet,and it justefy the $ extra from a Sub Mini.But even the Sub Mini is cheeper,it seems to hold up with the Gen3 pretty good. I’m not getting into spec and so on,but i belive there’s discovered that the Mini got

3
BOL74
7 months ago
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egoveasContributor I
asked in Home theater

Using Sonos 5's as Front Speakers With Sound Bar As Center & Sub + Sonos 1's as Surround

I am using a Soundbar + Sub + 02 Sonos 01's as Surround. Any suggestions how I can add 02 Sonos 5's as Speaker Fronts to this setup?What do you guys think.

4
E
8 months ago
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alphamangoContributor I
asked in Home theater

Virgin v6 remote and Sonos

I’ve just set up my Arc, One SL speakers and sub.I’ve got the volume on the Arc working with my virgin controller, but the TV standby button is no longer working. Does anyone have a solution? Thanks

7
A
1 year ago
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mwhitworth65Contributor II
asked in Home theater

Sonos Beam Gen2 and Samsung TV Q80B

…i contacted Sonos Support regarding my Sonos Beam Gen2 not putting out sound when hooked up to my TV Earc via HDMI.Sonos said this is an ongoing issue with Sonos and Samsung TVs, and that the Sonos Tech Dept is working, or has been working on this ongoing issue.Has anybody else been experiencing this issue, and if so, how long has this been going on for ?(rep had no info on this question)Thanks Sonos Fam! 

3
V
4 months ago
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JoeKLSAContributor I
asked in Home theater

Random lack of sound on switching on TV with ARC

I have a Sonos ARC connected to a Sony Bravia and use a satellite box. Randomly when I switch on the TV there is no sound. I have to disconnect and reconnect the ARC to get the sound. Any suggestions to eliminate this would be appreciated.

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Airgetlam
3 months ago
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ZombieBoyContributor I
posted in Home theater

new Sub Gen 3 - Setup is an utter nightmare

My Beam has worked quite happily for over a year. Decided to add a Sub to the setup - and held off buying surrounds for now.  It’s taken me on/off a day to get the sub added and connected to the Beam.  Honestly, it’s an absolute dumpster fire of a setup process. I mean, I use lots of smart home gadgets, and this is definitely the worst setup process I’ve been thru.  I’ve setup different Wi-Fi networks, changed settings as per suggestions on here, sometime I see the Sub but no Beam, then I see the Beam and no Sub. Then I see both but it says they aren’t on the network, and then the sub needs an update - which it subsequently says failed, and then “no update required”.  Seriously folks, do you do any QA of the setup process at all?It appears to be working, but I know as soon as I get a power outage or a network reboot, it’ll die and I’ve no desire to go thru this hot mess again.  Whoever is responsible for software development there really needs to try and experience the setup from a con

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Corry P
3 years ago
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lovewillrule1023Avid Contributor I
posted in Home theater

Feature Request - allow Beam and Arc soundbar to have two EQ settings (one for watching TV, and one for listening to music)

Sonos beam and Sonos arc sound bars should be able to have two customizable EQ settings. One for when listening to music, and one for when watching TV.  Two to four times a day I have to change my  Beam and Arc Soundbar EQ.  I enjoy bass 0, treble +6 when watching TV. And bass +8, treble +9 when listening to music.  my wife gets so frustrated when I forget to change the settings back to our tv eq settings after listening to music,  that she wants me to remove the Sonos sound bars altogether.  this should be a relatively easy feature, as it appears like the app already knows if the Soundbar is being used for TV or music based on the audio input source.  Please like and upvote this and let’s get this feature added. 

2
L
4 months ago
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brucie000Contributor I
asked in Home theater

Can't connect Arc with LG OLED tv

Hello Community, I’ve followed the connection instructions for Arc to TV through the app.  I have no success.  I’ve switched TV off, app off, tired different HDMI cables.  Still fail. Help…?Thx Dan 

2
B
2 years ago
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wijoAvid Contributor I
asked in Home theater

Which 5ghz channel does the sub use?

I just received my Sub, and as many other people I got disconnects between the Sub and Playbase.Before calling Sonos Tech, I want to try some things myself, and the first option that I want to dive into my own 5Ghz network.As fas as I know,  the Sub and Playbase communicate via an ad-hoc 5ghz channel, and I want to be sure that that ad-hoc channel does not interfere with my own 5ghz network. Maybe its a useless thing to try, but at least I want to do it.How can I see or set the Frequency the PlayBase and Sub are using for talking to each other?

5
W
1 year ago
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Rich McNabbContributor I
asked in Home theater

Speakers drop out while listening to Spotify and/or one of the pairs stops working temporarily

Hi Team,We recently bought a new house and decide to put speakers throughout the house since we are working from home more these days.We have a Boost plugged directly into the router for improved wi-fi range and also have the Arc plugged into the router (via network cables and ports)Diagnostic - 1804714482Any help would be awesome :)- Rich

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Ken_Griffiths
3 years ago
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NatalillyContributor I
asked in Home theater

TV to beam and turntable.

Hello Sonos friends - I’m looking to connect my new TCL tv to a beam and two Sono one SL as well as my turntable. I’ve purchased everything else.. other than the turntable. I’m aware i need a preamp turntable to do this connection, but any thing else i should know before i being this tricky process. Thanks all. Please advise the best way to go about this!  I’m not super electronically inclined but i’ll do my best here.  

1
Paul A
3 years ago
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