New Sonos Arc continues to get stuck in set up with “Audio System not connected message” after repeated attempts with our Sony Bravia BR-65X900E (circa 2016/2017, Arc but no eArc).
Have disconnected all cables, rebooted the Arc, deleted and reinstalled the Sonos 2 app, started from scratch 3 times now - so so frustrating.
Do I need to go spend another $200 on the HD Fury Arcana thing that’s on backorder?
TV was working fine with an older Samsung soundbar - the Arc was supposed to be an upgrade, not an installation hassle/nightmare.
Thanks for any guidance. Do these things just not work with Sony tvs?