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Contributor I
November 29, 2020
Question

Sonos One SL keeps dropping out?

I have two Sonos Play 1 in a network that I’ve had for years with zero problems.

I got a Sonos One SL this week to expand the network, and it drops off all the time? The other two speakers will continue to play music, but the new one will just go in and out….. 

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1 reply

Mark P
Retired Sonos Staff
November 29, 2020

Hi @painter_.

Welcome, thank you for reaching out to Sonos Community, I totally understand where you're coming from and I’m here to help.

Are there any other electronic products near the Sonos One SL?

Might as well check this article about wireless interference to lessen the dropped out.

Let us know if it works. If you need help with any other information, please be sure to let us know.

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